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Dr. Serge Jean, MD

Dr. Serge Jean, MD

Ear, Nose, and Throat*

Dr. Serge Jean, MD is a head & neck surgery otolaryngologist in Lakeland, FL. Dr. Jean has extensive experience in "Ear, Nose, & Throat Surgical Procedures" and Upper Respiratory Conditions. He is affiliated with Bartow Regional Medical Center. He is accepting new patients.

2.5 Star Rating
Based on 41 reviews 2.5 Star Rating (41 reviews)

Practice

1755 N Florida Ave Lakeland, FL 33805

At a Glance

  • Areas of Expertise
    Dr. Jean specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Jean's Reviews

Likelihood to recommend Dr. Jean

2.5

41 ratings, 25 with a written review
5 Star
37%
37%
4 Star
2%
2%
3 Star
0%
0%
2 Star
0%
0%
1 Star
61%
61%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Chaplain Al McGowen – Aug 20, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 17, 2022
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
David Felipe Sanabria – Jul 20, 2022
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What went well
No results
What could be improved
No results
Helpful
ARNPL – Jun 10, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Judith Ebbert Porter – Jan 21, 2022
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What went well
  • Staff friendliness
What could be improved
No results
2 people found this helpful
Helpful
J – Nov 18, 2020
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Jun 22, 2019
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Lakeland, FL – Oct 25, 2018
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What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Melissa in Lakeland, FL – Sep 13, 2018
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
5 people found this helpful
Helpful
Terry in FL – Jul 31, 2018
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 people found this helpful
Helpful
Mulberry – May 26, 2018
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 08, 2018
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Tampa, FL – May 09, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
Lakeland, FL – May 03, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Amey G in Lakeland, fl – Apr 14, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Robin Harwell in Auburndale FL – Mar 04, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Lakeland, FL – Jan 19, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 people found this helpful
Helpful
Tiffany Velez in Kissimmee, FL – Jan 17, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
William P in Plant City, FL – Jan 11, 2017
×Post a ResponseAre you Dr. Serge Jean, MD?
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Mel D in Tampa, FL – Dec 03, 2016
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Leave a review

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About Me

biography

Dr. Serge Jean, MD is a head & neck surgery otolaryngologist in Lakeland, FL. Dr. Jean has extensive experience in "Ear, Nose, & Throat Surgical Procedures" and Upper Respiratory Conditions. He is affiliated with Bartow Regional Medical Center. He is accepting new patients.
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • The Johns Hopkins Hospital

    Residency Hospital
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • French

Locations

Practice

Watson Clinic LLP1755 N Florida Ave Lakeland, FL 33805
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Watson Clinic LLP1600 Lakeland Hills Blvd Lakeland, FL 33805
2
  • Call
  • Fax
  • Hours
    • Tue: 6:30am - 5:00pm
  • Directions

Practice

Watson CLNC LLP2300 E County Road 540A Lakeland, FL 33813
3
Watson Clinic Surgery Center1315 N Florida Ave Lakeland, FL 33805
4

Affiliated Hospitals

  • Bartow Regional Medical Center

    2200 Osprey Blvd
    Bartow, FL 33830

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality