Dr. Luis Otero, MD
Family Medicine*
Dr. Luis Otero, MD is a family medicine physician in Palm Springs, FL. He is affiliated with HCA Florida JFK Hospital. He is accepting new patients.
4.1 Star Rating
Based on 17 reviews 4.1 Star Rating (17 reviews)
Practice
3142 S Congress Ave Palm Springs, FL 33461Compare with other Family Medicine Physicians
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(561) 332-4752.
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Dr. Otero's Reviews
Likelihood to recommend Dr. Otero
4.1
17 ratings, 14 with a written review
| 5 star | 76% | 76% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 24% | 24% |
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This office is terrible
What went well
No results
What could be improved
- I didn't feel respected
- Staff wasn't friendly
- Didn't trust the provider's decisions
Helpful
Aug 20, 2024
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He’s the Best
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Julia – Nov 27, 2023
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He took good care of me at the hospital, he took better care of me at the rehab and even sent me the best nurses and therapist at home.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
MJ in Delray Beach, FL – Jan 30, 2019
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He recently moved his office to Delray. We will be following him there because he took good care of my parents.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 20, 2018
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He saved my mothers life.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
West Palm Beach, FL – Apr 28, 2017
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I am a disabled veteran and Dr. Otero went above and beyond his way to make sure that he took care of me. After what he found out during a routine office visit he advised me to go to the hospital right away. He called several specialist to look at me and turns out I was ready to have a stroke. He saved my life. After I got home he sent me the greatest nurses and therapist to take care of me in my home. Highly recommended!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Thomas in Delray Beach, FL – Feb 19, 2017
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horrible care, negligent and inattentive. stay away!!!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Palm Beach Gardens, FL – Dec 06, 2016
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Dr. Otero is worth the travel for me. He has taken care of all of my needs. He is a good quality doctor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Evelyn W in Jupiter, FL – Nov 18, 2016
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Very good doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Monica in West Palm Beach, FL – Oct 14, 2016
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El tiene que ser el doctor mas preocupado que yo he estado con. El asta me vio como walkin paciente en su clinica en Delray solamente para asegurarse de mis preocupaciones que se aclaran. Yo altamente lo recomendo a el y a su esposa quien es una doctora maravillosa tambien.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Josefina in Lantana, FL – Sep 27, 2016
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dr. otero was my doctor as delray hospital. he was very attentive and answered all my questions to make sure I get better and get back to my normal life.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
abraham in delray beach, fl – Jul 26, 2016
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I'm at Abbey of Delray 12 days and still haven't seen him. He doesn't answer nurses phone calls. My family is very upset.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
2 others found this helpful
Helpful
Betty Ligi in Delray Beach, FL – Jun 16, 2016
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Very nice experience. Receptionist was welcoming and office is clean. Dr. Lil spent a lot of time with me and answered all my questions without rushing me.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rosario in Lake Worth, FL – May 05, 2016
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Dr. Otero, was nice enough to see me without an appointment. His staff was very courteous and attentive to my needs. Dr. Otero made sure that all of my questions were answered before I left and took care of my prescriptions directly into my pharmacy and all I had to do was pick it up. I will highly recommend Dr. Otero to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Mark in West Palm Beach, FL – Mar 30, 2016
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Leave a review
How was your experience with Dr. Otero?Overall Patient Satisfaction
17responses
Likelihood of recommending Dr. Otero to family and friends is 4.0588236 out of 5
About Me
biography
Dr. Luis Otero, MD is a family medicine physician in Palm Springs, FL. He is affiliated with HCA Florida JFK Hospital. He is accepting new patients.Family Medicine
Adult Medicine
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American Board of Medical Specialties®
American Board of Family Medicine®
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Family Practice
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Locations
Practice
Affiliated Hospitals
- Recipient of 37
hospital awardsAmerica’s 50 Best Hospitals for Surgical Excellence Award™ (2025, 2023)
Top 5% in the nation for consistently delivering clinical quality
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
72%Patients said they were given information about recovering at home12% lower than the national average
64%Patients said that doctors always listened to them and explained things well12% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
Compare with other Family Medicine Physicians
Compare Dr. Otero with our nearby Family Medicine Physicians at Baptist Healthcare South Florida - Palm Beach.
Filter by:
Provider Ratings
Make an appointment at Baptist Healthcare South Florida - Palm Beach today at
(561) 332-4752.