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Dr. Richard Jones, DO

Dr. Richard Jones, DO

Family Medicine*
35+ years of experience

Dr. Richard Jones, DO is a family medicine physician in Apple Valley, CA and has over 35 years of experience in the medical field. He graduated from WESTERN University HLT SCI COL OSTEO MED OF THE PACIFIC in 1988. He is affiliated with City of Hope Helford Clinical Research Hospital. He is accepting new patients and telehealth appointments.

3.2 Star Rating
Based on 55 reviews 3.2 Star Rating (55 reviews)

Practice

18660 US Highway 18 Apple Valley, CA 92307
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Jones specializes in the areas of Family Practice & Osteopathic Manipulative Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

3.2
55 ratings, 22 with a written review
5 star
47%
47%
4 star
9%
9%
3 star
0%
0%
2 star
4%
4%
1 star
40%
40%

Your trust is our top concern.

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Review of Dr.Jones
My husband has been a patient of Dr. Jones over 20 years. I am satisfied with the medical care he has received during the years
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George – Mar 27, 2025
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Excellent Doctor
I been with Dr jones for over 5 years and have always been treated with care and dignity.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim – Jan 02, 2025
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Pleasant
Staff was very nice and facility was extremely clean. Dr. Jones was very nice, quick and thorough for my issues. No issues from my part
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brandon – Dec 29, 2024
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Always something goes bad with this office and Dr.
Dr Richard Jones office never answer the phone. Several times I have gone to the office just to talk in person because the Dr or the staff forgot to send my prescriptions to my pharmacy. I had my follow up and saw the nurse practitioner on 12-9 and he forgot to go over blood results and send my diabetes prescription. On 12-20 I run out of my diabetes meds. I called and they get me in on 12-24 to go over blood results and I see Dr Jones. Well he also forgot to send the prescription! I just talked to ride aid pharmacist and she confirmed they haven't received any prescriptions for me! I have been calling Dr Jones office every day and only get the answering service! I have left 2 messages! Today is 12-27 and I have been without diabetes meds for a week! In June they lost my EDD form! In July I take another EDD form and they tell me the Dr doesn't sign EDD forms on line it has to be regular form. In August the Dr signs my EDD form but EDD changes the effective date and now is on appeal.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jesus Munoz – Dec 28, 2024
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Highly probable
Through, didn't rush and listened to me
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
1 other person found this helpful
Helpful
Oct 18, 2024
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Telehealth
I had my first visit with the doctor and he was very thorough and listen to me very carefully
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 07, 2024
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Review of Dr Jones
He is a good listener and is prompt to provide me with the medical help and treatment I needed. He is friendly and good at his job.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen Hmura – Apr 18, 2024
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Excellent service. Very attentive Dr
He is very thorough..he has a great bedside manner
What went well
  • Staff friendliness
What could be improved
No results
Helpful
Frank – Mar 19, 2024
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First impressions
I had my first visit with Dr. Jones yesterday, and enjoyed the experience. He listened carefully and asked relevent questions. His manner was quiet and patient. I am pleased with the outcome.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Mar 14, 2024
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Dr Jones listens
Dr Jones takes time and listen and consider what I say instead of making assumptions. He doesn't just throw meds at my problems. I'm so glad I found a doctor who actually wants to help. His staff is always friendly which is a plus.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Robin T – Jan 28, 2024
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New patient to the Doctor
Only had one visit so far but I was happy with DR Jones looking forward to working with him for my health this year
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Jan 23, 2024
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Very patient man!
Dr. Jones is very patient and listens to his patients. Takes time to explain issues.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Eileen Mayo – Jan 06, 2024
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Dr. Ricard Jones
Telehealth
Dr. Jones has actually saved my life, he listens and genuinely cares and wants to see not only your health improve but also your quality of life improve as well. I wouldn’t change doctors for a million dollars my health is to important to me. I would recommend Dr. Jones family members and friends and anyone who asks without hesitation..
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ronnie B – Oct 18, 2023
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Doctor Jones is a good doctor every since he changed medical groups his staff is unprofessional and do not know how to do their jobs sad to say I will be switching doctors after 13 years I hope he gets ahold of this problem soon
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Aaron – May 17, 2023
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Caring and considerate
Went to Visit Richard Jones and was very happy with his treatment
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maylu – Jun 01, 2022
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Great family Doctor
Amazing Doctor listened and was attentive would definitely recommend
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Simon peters – Jun 01, 2022
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Dr jones- Is the best dr ice ever had !! Hands down !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary kubik – Dec 07, 2020
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I have been with him, and his PA's for many years. Most of my visits are quite routine.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
J. D. – Nov 21, 2019
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He was my Dr for over 5 years but I never met him his staff is great then out of the blue for no reason at all he drops me knowing dam well when I run out of my B.P. pills my B.P. will go over 190+ over 100+ and I will have a stroke and die what ever happen to the oath Dr's take Dr Jones is a bad Dr but his staff is awesome Like I sad in over 5 years I only saw his nurse and she was always good to me.
What went well
  • Explained conditions well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
7 others found this helpful
Helpful
Rob in Victorville, CA – Jul 15, 2018
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My family and I have been going to Dr. Jones for over 25 years and I am very satisfied with him and his office staff. He is very thorough and and concerned about his patients. I would highly recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Marilyn in Hesperia, CA – Jul 07, 2016
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Western University Hlt Sci Col Osteo Med Of The Pacific

    Medical School, 1988
National Board of Physicians and Surgeons®
National Board of Physicians and Surgeons®
Family Practice
American Osteopathic Association®
American Osteopathic Board of Family Physicians
Osteopathic Manipulative Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jones & Jones Medical Associates Inc.18660 US Highway 18 Apple Valley, CA 92307
1

Practice

Office18564 US Highway 18 Ste 108 Apple Valley, CA 92307
2

Affiliated Hospitals

  • City of Hope Helford Clinical Research Hospital

    1500 Duarte Rd
    Duarte, CA 91010
Learn more about how Healthgrades measures Hospital Quality