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Dr. Dan Gong, MD

Dr. Dan Gong, MD

Ophthalmology*

Dr. Dan Gong, MD is an ophthalmologist in Boston, MA. He is affiliated with medical facilities such as Massachusetts General Hospital and Brigham and Women's Hospital.

5 Star Rating
Based on 17 reviews 5 Star Rating (17 reviews)

Practice

243 Charles St Boston, MA 02114

At a Glance

  • Area of Expertise
    Dr. Gong specializes in the area of Ophthalmology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Gong's Reviews

Likelihood to recommend Dr. Gong

5.0
17 ratings, 17 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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Absolutely wonderful!
I initially went to Dr. Wong for a second opinion. I had a problem with something on my retina and the doctor my optometrist sent me was very brusk and wouldn’t answer any of my questions. He treated me as if I was a bother and he just wanted to be done with me. So, I went looking for another doctor. My sister-in-law told me that Mass Eye & Ear now had satellites which I was unaware of. I was lucky to find that they had retina specialists very close to my home. This was my second appointment at their offices and my first appointment with Dr. Gong. He was wonderful. He took a great deal of time explaining everything to me that I needed to know and showed me the pictures of my retina. He was very personable, and polite and, unlike the doctor I had seen at a different eye specialist, didn’t rush me in anyway. If I could give Dr. Gong 10 stars, I would. Both doctors I dealt with at Mass Eye & Ear were wonderful! I HIGHLY recommend them!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Opinion02122 – Feb 28, 2025
That is quite a testimonial. Thank you for taking... Read More
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Excellent Care
Dr. Gong is clearly an expert in his field and I have received excellent care at every visit. He listens, explains clearly, has a calm and kind demeanor, and helps me to understand my situation and care. I would not hesitate to recommend him to anyone needing retinal care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 09, 2024
Thank you for taking the time to share your... Read More
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Great Eye Doctor
Dr. Gong is very attentive; listened to all my concerns, explained my condition and possible treatments very well. He is friendly and made me feel like a person instead of just another patient passing through his office. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 28, 2024
Thank you for sharing your positive experience... Read More
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OUTSTANING first time experience with Dr. Gong.
3-27-2024 Exceptionally knowledgeable and very patient explaining whatever your situation is and options are. He did not rush the appointment and made sure I felt very comfortable with everything the appointment entailed. He's a blessing who's been called to this field to serve people from all walks of life with his knowledge, joyful spirit, and high level of respect. Thank you, Dr. Gong.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
New Patient – Mar 30, 2024
Thank you very much for your kind words and this... Read More
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One of the best Doctors I’ve ever met
I recently had emergency retinal detachment surgery with Dr. Gong. This happened with very little warning and zero time to really make completely informed decisions. I put my trust in Dr. Gong and he’s far exceeded my expectations. He is absolutely, what anyone in my position, would want in a Doctor. He’s brilliant, compassionate, informative and made me feel as though I had nothing to worry about. I can’t thank him enough and am more than grateful to have him in my corner during this time.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Scott – Jan 08, 2024
Hi Scott, thank you for your kind words and this... Read More
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Excellent care
Dr. Was very caring and provided good information. Happy I have him!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 13, 2023
Dr. Gong's Reply –
Thank you for your positive feedback!
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My visit was unhurried, and Dr. Gomb gave me the information I needed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Sep 30, 2023
Dr. Gong's Reply –
Thank you for your positive feedback!
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Excellent Opthalmologist
One of the best doctors I have ever seen. Courteous and friendly. He explained things very well and made sure I understood what he was saying. Highly recommend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
TomC – Jul 13, 2023
Hi Tom, thank you for your kind words and this... Read More
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Best Retinal Physician
Dr. Gong is professional, kind, courteous, and an outstanding physician. He consistenly provides exceptional care. He not only explains the plan; but also answers your questions and listens to your concerns. He is truly a wonderful physician!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Donna F – Apr 08, 2023
Thank you for your positive feedback, Donna!... Read More
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Unexpected kindness
I tore my retina last May likely as a result of eye surgery in March. My follow up visit to Laser Surgery at Mass Eye and Ear was in Providence with Dr. Gong. He checked me out, we chatted pleasantly and he essentially told me all was well. As he turned the handle of the door to leave the examination room he turned to me and said, "I am really sorry you are having to go through this." I was amazed at his kindness and empathy. What a lovely doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Roz R – Mar 23, 2023
Thank you so much for your feedback, Roz! Your... Read More
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Wish all Doctors were like Dr Gong
Dr Gong is attentive, kind, brilliant and is excellent in educating you as a patient about your condition. He and his office staff get back to you very quickly if you have concerns, questions or need prescription refills. He sees patients in many locations so one doesn't need to drive to Boston.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Migs57 – Feb 20, 2023
Thank you for your kind words and this wonderful... Read More
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim – Oct 08, 2022
Hi Jim, thank you so much for the positive... Read More
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Very attentive. Answered all my questions willingly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 08, 2022
Dr. Gong's Reply –
Thank you for your positive feedback!
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Great Dr. Knowledgeable, compassionate, kind.
His staff got me in quite quickly, he explained everything I needed to know. He addressed concerns I have and was easily able to explain what I needed to expect for a positive outcome.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Sep 23, 2022
Thank you for taking the time to share your... Read More
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Excellent, my visit with Dr. Gong was in Plainville, MA. The first person I saw was Cindy, she was very pleasant, put drops in my eyes and took scans and pictures. A few minutes after she left, Dr. Gong came in, I was very nervous and he put me right at ease. He explained the pictures of my eyes and the damage that my diabetes did to them. He answered all my questions and I didn’t feel rushed. I go back in 3 months to see if there are any changes to my eyes and Dr. Gong will then decide on my treatment plan. I would highly recommend Dr. Gong .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 02, 2022
We are so thrilled to hear about your positive... Read More
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Eye evaluation
I met with Dr Gong and his staff at the Providence Office to clarify some confusing information, I received, regarding eye surgeries , performed by other Dr's . Dr Gong and his staff performed extensive testing and the Dr reviewed all the test results . I felt very confident in his prognosis even though it wasn't as good as I hoped it would be. Thank you Dr Gong .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 25, 2022
Thank you for taking the time to share your... Read More
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Dr. Gong treated me in the ER at Mass Eye and Ear and then 4 more times in follow-up visits, since I had developed endophthalmitis, a serious eye infection. He is incredibly caring and reassuring, and patiently explains everything and answers all questions. I have nothing but gratitude that he was in charge of my care during that time.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 18, 2021
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About Me

biography

Dr. Dan Gong, MD is an ophthalmologist in Boston, MA. He is affiliated with medical facilities such as Massachusetts General Hospital and Brigham and Women's Hospital.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Massachusetts Eye and Ear243 Charles St Boston, MA 02114
1
Office800 Huntington Ave Fl 1 Boston, MA 02115
2

Practice

Mass Eye and Ear (Plainville)30 Man Mar Dr Ste 2 Plainville, MA 02762
3

Practice

Southern New England Retina Associates PC1 Randall Sq Ste 203 Providence, RI 02904
4

Affiliated Hospitals

  • Massachusetts General Hospital

    55 Fruit St
    Boston, MA 02114
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Surgical Care Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    86%
    Patients would recommend the hospital to friends and family

    21% higher than the national average

    View all patient feedback
  • Brigham and Women's Hospital

    75 Francis St
    Boston, MA 02115
    Recipient of 31
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    84%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • Brigham and Women's Faulkner Hospital

    1153 Centre St
    Boston, MA 02130
    Recipient of 28
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Surgical Care Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    82%
    Patients said that nurses always listened to them and explained things well

    7% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality