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Dr. Craig Jones, MD

Dr. Craig Jones, MD

Otology*
25+ years of experience

Dr. Craig Jones, MD is an otology specialist in Mashpee, MA and has over 25 years of experience in the medical field. He graduated from University of Maryland School of Medicine in 1995. He is affiliated with medical facilities Falmouth Hospital and Cape Cod Hospital. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 31 reviews 4.6 Star Rating (31 reviews)

Practice

5 Industrial Dr Ste 202 Mashpee, MA 02649
Telehealth available

Dr. Jones is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Jones specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Jones' Reviews

Likelihood to recommend Dr. Jones

4.6

31 ratings, 7 with a written review
5 Star
87%
87%
4 Star
0%
0%
3 Star
3%
3%
2 Star
3%
3%
1 Star
6%
6%

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We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Marie – Sep 23, 2024
Hi Marie, thank you for taking the time to share...Read More
×Post a ResponseAre you Dr. Craig Jones, MD?
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Rob G. – Aug 27, 2024
Hi Rob, thank you for sharing your positive...Read More
×Post a ResponseAre you Dr. Craig Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
Jan 14, 2020
Thank you for your kind words and this wonderful...Read More
×Post a ResponseAre you Dr. Craig Jones, MD?
What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Jan 11, 2020
×Post a ResponseAre you Dr. Craig Jones, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Richard Cooper today with Dr. Craig Jones – Nov 20, 2019
Dr. Jones' Reply –
Thank you for sharing your positive experience!
×Post a ResponseAre you Dr. Craig Jones, MD?
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 08, 2019
×Post a ResponseAre you Dr. Craig Jones, MD?
What went well
No results
What could be improved
  • Long wait times
3 people found this helpful
Helpful
Oct 10, 2018
×Post a ResponseAre you Dr. Craig Jones, MD?

Leave a review

How was your experience with Dr. Jones?

About Me

care philosophy

I believe in educating patients about their condition in understandable terms. I feel the more a patient understands about their illness, the less frightening it is. The more a patient understands, the faster they get better. When complex issues arise, I try to give the patient the time they need.
  • Otology

  • Sleep Medicine Otolaryngology

  • Ear, Nose, and Throat

  • Otolaryngic Allergy

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Harvard U/ma Eye&ear Infirm

    Residency Hospital, 2000
  • Ma Gen Hospital

    Internship Hospital, 1996
  • University Of Maryland School Of Medicine

    Medical School, 1995
  • The Catholic University Of America

    Undergraduate School, 1991
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Jones is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Craig Jones M.D. Ear Nose & Throat Surgery PC5 Industrial Dr Ste 202 Mashpee, MA 02649
    1

    Practice

    Office527 Long Pond Dr Ste C Harwich, MA 02645
    2
    Cape Cod Hospital27 Park St Hyannis, MA 02601
    3

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    4

    Affiliated Hospitals

    • Cape Cod Hospital

      27 Park St
      Hyannis, MA 02601
      Recipient of 4
      hospital awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Falmouth Hospital

      100 Ter Heun Dr
      Falmouth, MA 02540
      Recipient of 2
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality