West Valley Medical Center
West Valley Medical Center is a medical facility located in Caldwell, ID. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.
Patient Experience Rating
5% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Outstanding Patient Experience Award™ (2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceWest Valley Medical Center
National Average
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
West Valley Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 24 2025
Review for Dr. Knowles
Explained my back problems in detail and what he was going to do. When I arrived I couldn't walk. The next day I was up , walking and discharged by 10 am . Couldn't be happier with the results. L4 -5 . Thank you Dr. MANNING . He is also a former Navy Seal thank you for your service...
T. Laney Apr 04 2025
Review for Dr. Manning
iui was recommended by my primary care doctor when my psa was elevated. i set up an appointment and went there. i assumed it would be a male dr. i am old and shy about my looks at this time of my life and when dr. fairfax walked in i was shocked! even though smart people know that a woman has to be...
WALT YARBROUGH Apr 03 2025
Review for Dr. Fairfax
Dr. Cole performed Carpal Tunnel Release surgery on my husband first when we lived in Idaho. He was so impressed with him and the results that I drove from Helena Montana to have Dr Cole do my Carpal Tunnel surgery. Dr. Cole is very professional yet personable. He explains the procedure and what to...
Kay K Apr 02 2025
Review for Dr. Cole
I do not recall writing this review, I have no small children and I would not have gone to her. Please remove this evaluation.
Mar 26 2025
Review for Dr. Miller
Location
West Valley Medical Center
Frequently Asked Questions
Where is West Valley Medical Center located?
West Valley Medical Center is located at 1717 Arlington Ave, Caldwell, ID 83605. Find other locations and directions on Healthgrades.
Has West Valley Medical Center won any recent awards from Healthgrades?
Yes, West Valley Medical Center has been awarded with Patient Safety Excellence Award™ and Outstanding Patient Experience Award™ in the past two years.
Is West Valley Medical Center highly rated with patients?
70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does West Valley Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 11 hospital services. View more details here.
How do I get in at West Valley Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades West Valley Medical Center profile..
How does West Valley Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Knowles always takes the time to answer questions as well as talk with my son. He takes interest in what my son talks about and asks him questions about what he is learning. Due to this my son will talk with him openly. I always get my questions answered with an evidence based answer and he will...