HCA Florida West Hospital
HCA Florida West Hospital is a medical facility located in Pensacola, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and more.
Patient Experience Rating
2% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards

Patient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2025, 2024, 2023)
Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Vascular Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Labor and Delivery Excellence Award™ (2021)
Superior clinical care of women during and after childbirth
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Specialty Excellence Awards

Labor and Delivery Excellence Award™
2021
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Total Knee Replacement
In Hospital
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™
2025, 2024, 2023
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Mortality Based Ratings
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Specialty Excellence Awards

Vascular Surgery Excellence Award™
2024, 2023
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceHCA Florida West Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Discharge Information
Percent of patients who said they were given information about recovering at home
HCA Florida West Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
May 05 2025
Review for Dr. Norman
Dr Blay is very thorough, takes time with me and answers all my questions. I highly recommend him.
May 05 2025
Review for Dr. Blay
Dr. Snow is a wonderful Doctor. She has always been there for me and adressed whatever illness l had during my visits. l have many family members that feel the same about the care they have gotten also.Such a caring and concerned Doctor.
May 04 2025
Review for Dr. Snow
My first encounter with Dr. Schaub was as an inpatient at West Florida Hospital. I had just completed a procedure that indicated that I could have lung cancer. He arrived to my room and announced that he was from Woodlands Oncology and that he would be assuming my care. He further explained that...
May 04 2025
Review for Dr. Schaub
Dr. Parra gets to the point with a touch of humor that always puts me at ease. He explains things in a way that I can understand. It may not seem to me to be what I want to hear but he puts me at ease about the test results and I know I'm in good hands.
May 03 2025
Review for Dr. Parra
Location
HCA Florida West Hospital
Frequently Asked Questions
Where is HCA Florida West Hospital located?
HCA Florida West Hospital is located at 8383 N Davis Hwy, Pensacola, FL 32514. Find other locations and directions on Healthgrades.
Has HCA Florida West Hospital won any recent awards from Healthgrades?
Yes, HCA Florida West Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, Vascular Surgery Excellence Award™, and 2 more in the past two years.
Is HCA Florida West Hospital highly rated with patients?
63% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does HCA Florida West Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at HCA Florida West Hospital?
Phone number, appointment information, and directions can be found on Healthgrades HCA Florida West Hospital profile..
How does HCA Florida West Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Toxic, rude, inhumane, no help-only harm, makes it his personal mission to discharge patients while still needing care. 2nd Medicare complaint in 1 year.