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Dr. Yan Jiang, PHD

Dr. Yan Jiang, PHD

Optometry

Dr. Yan Jiang, PHD is an optometrist in Boston, MA. She is accepting telehealth appointments.

4.3 Star Rating
Based on 11 reviews 4.3 Star Rating (11 reviews)

Practice

243 Charles St Boston, MA 02114
Telehealth available
(617) 523-7900
Patient Favorite Award

Dr. Jiang is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Jiang's Reviews

Likelihood to recommend Dr. Jiang

4.3

11 ratings, 10 with a written review
5 Star
82%
82%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
18%
18%

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RecentHighestLowestMost Helpful
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Guinea Pig – Mar 11, 2023
Hello, we are sorry to hear about your...Read More
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 28, 2022
Dr. Jiang's Reply –
Thank you for your positive feedback!
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 13, 2021
Thank you for your feedback! We are happy to hear...Read More
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 03, 2021
Thank you for sharing your positive experience...Read More
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
No results
What could be improved
  • Didn't explain conditions well
1 person found this helpful
Helpful
Dec 19, 2020
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bob – Nov 03, 2020
Thanks so much for taking the time to share your...Read More
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
No results
What could be improved
No results
Helpful
E. Buckbee – Oct 05, 2020
Dr. Jiang's Reply –
Thank you so much for your positive comments!
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 16, 2020
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 08, 2020
Dr. Jiang's Reply –
Thank you for sharing!
×Post a ResponseAre you Dr. Yan Jiang, PHD?
What went well
No results
What could be improved
No results
Helpful
Sep 04, 2020
Dr. Jiang's Reply –
Thank you!
×Post a ResponseAre you Dr. Yan Jiang, PHD?

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Eye Health Spotlight

About Me

care philosophy

Dr. Yan Jiang is an optometrist at Mass. Eye and Ear, Longwood. She offers comprehensive eye care including eye disease treatment and contact lens fitting.

  • Optometry

Patient Favorite Award

Dr. Jiang is a patient favorite Optometrist

    Read our methodology

    Focus on Diabetic Macular Edema

    Locations

    Practice

    Massachusetts Eye and Ear243 Charles St Boston, MA 02114
    1

    Practice

    Massachusetts Eye and Ear800 Huntington Ave Boston, MA 02115
    2
    Brigham and Women's Primary Care (Foxborough)22 Patriot Pl Foxboro, MA 02035
    3