Dr. William Dungan, OD
Optometry
Dr. William Dungan, OD is an optometrist in Summerville, SC. He is accepting new patients.
4.9 Star Rating
Based on 44 reviews 4.9 Star Rating (44 reviews)
Practice
717 Old Trolley Rd Ste 3 Summerville, SC 29485At a Glance
- Explains Conditions Well
- Trustworthy
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Dr. Dungan's Reviews
Likelihood to recommend Dr. Dungan
4.9
44 ratings, 27 with a written review
| 5 star | 86% | 86% |
| 4 star | 14% | 14% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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I went for my yearly today love Ocean Eye saw Dr Admire very professional and caring and understanding making me fill comfortable Ashley and Anna were very nice too helping as I pick out my frames very happy with my service
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
Helpful
Teresa – Jan 19, 2021
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I have never had a bad experience with Ocean Eye, particularly the Medical Plaza location. Staff is very friendly and helpful, and I most recently had a pleasant experience with Ashely.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Sarah Lynch – Feb 04, 2020
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We were referred to Ocean Eye by a friend recently and we couldn't be happier with our experience. We saw Dr. Walz. We were pleasantly surprised with not only the beautiful decor of the office (calming & inviting) but also how we were treated. EVERYONE on staff was warm, friendly and informative. We HIGHLY recommend anyone searching for an eye doctor go straight to OCEAN EYE!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Summerville, SC – Jan 28, 2019
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Dr. Dugan and the entire Ocean Eye staff are an extremely gracious and professional group of folks. I have been going to them for years and am truly impressed with the caring and professional nature of everyone there. I highly recommend them to anyone looking for an eye care professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Vilma Owens in Summerville, SC – Aug 22, 2018
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very friendly and professional takes the time and explains your needs and the ways to correct your vision needs
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Scott – Jul 23, 2018
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I went to the office in North Charleston office located next door to Publix in the Palmetto Pavilon Plaza along Dorchester Road at its intersection with Ashley Phosphate Road. It is very convenient with lots of parking spaces.
I can highly recommend this business and its staff to my friends and family. The are all very professional, but in a friendly manner.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
5 others found this helpful
Helpful
Benson Brant Flanagan in Summerville – Jul 12, 2017
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Great experience! Fast and through
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Laurie Skinner in Summerville, SC – Apr 28, 2017
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I was seen at the Dorchester Rd location and everyone there was polite and had smiles on their faces. They answered all my questions and made sure I understood what was wrong with my vision.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Tracy Harbold in Goose creek, sc – Mar 31, 2017
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Hey all, this place is simply the Best, from the start. From checking in to check out. The whole staff was fantastic, all were professional, want me to be comfortable, happy, and satisfied with their service.
Want to say thank you to them all.
I had had my experience on Dorchester Road location in North Charleston very convenient.
WK
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
William in No. Charleston, SC – Mar 20, 2017
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Ocean Eye doctors and staff have, from the very beginning, always gone above the expected customer service experience. I highly recommend this doctor and any of his offices for your eye care needs.
Aloha!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Patricia in Charleston, SC – Mar 01, 2017
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Dr. Dungan has handled all my eye care needs for several years. He is the best. The facility is top of the line, staffing, equipment, quality lab work. Beginning with the thorough exam to the fine details of prescription lense, this facility tops them all. I would recommend Dr. Dungan and his facilities to all!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Donna Wilkinson in Summerville, SC – Jan 10, 2017
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The first time I met Dr. Duncan I had very bad he injury. He as s nice and caring and even though I was scared of open my eye bc of the pain he worked with me. The staff is extremely friendly and the office is very clean! I have been a few times for different kinds of appointments and have watched how they treat their patients. They have always gone above and beyond to make sure every single patient is comfortable and happy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Aubrey Monroe in Summerville, SC – Sep 12, 2016
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Ocean eye is always a pleasant visit. The last time i was in the office, i had some blurred vision concerns. They were adressed immediately and before I left, I had answers and options. Highly recommend this practice
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Lesleigh in Charleston, SC – Aug 06, 2016
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Thank you for an easy experience. And for walking me through each step, and explaining new information and medical information so I had the chance to be as well informed as possible. And you have done a wonderful job with answering the silent questions I didn't know I had, and double checking your stock for me. And of course for your patience through my exam. This is a wonderful practice.
What went well
No results
What could be improved
No results
Helpful
Summerville, SC – Jul 23, 2016
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Very professional and thorough!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Karen M in Charleston, SC – Jul 04, 2016
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Listened to my questions and helped me better understand my eye health.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ryan C. in Summerville, SC – Jun 21, 2016
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I did not have a chance to see Dr. Dungan, but his associate in the North Charleston office was excellent. If Dr Duncan is anything like his associate, then I know I am in good hands.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Ann S in Summerville, SC – Apr 29, 2016
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The staff at Ocean Eye are great. They out of their way to make you feel welcome. Always a good visit.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
John C in Summerville, SclC – Apr 21, 2016
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Very patient and made my son feel at ease.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
LADSON – Feb 03, 2016
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Had an awesome experience for once at an eye doctor- well any doctor for that matter. The care and hospitality that the staff shows surpasses any medical treatment I've had before. The staff was very friendly and always smiling. They knew the exact needs of me and my husband. Could go above and beyond a 5 star rating.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Lindsey in Rubygirl73183@yahoo.com – Dec 19, 2015
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Leave a review
How was your experience with Dr. Dungan?Overall Patient Satisfaction
44responses
Likelihood of recommending Dr. Dungan to family and friends is 4.8636365 out of 5
About Me
care philosophy
Our Promise to you. Our one and only goal at Ocean Eye is to provide you with the best services and products available, all in an inviting and enjoyable atmosphere. By constantly striving for excellence in these areas, you will receive a thorough...read moreOptometry
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Locations
Practice
Ocean Eye PC717 Old Trolley Rd Ste 3 Summerville, SC 29485
Office2007 2nd Ave Ste A Summerville, SC 29486
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 12:00pm - 7:00pm
- Fri: 8:00am - 5:00pm
- Directions
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