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Dr. Kelsey Smith, OD

Dr. Kelsey Smith, OD

Optometry

Dr. Kelsey Smith, OD is an optometrist in Summerville, SC.

5 Star Rating
Based on 28 reviews 5 Star Rating (28 reviews)

Practice

717 Old Trolley Rd Ste 3 Summerville, SC 29485
(843) 873-1889
Patient Favorite Award

Dr. Smith is a patient favorite Optometrist

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. • See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

5.0
28 ratings, 25 with a written review
5 star
96%
96%
4 star
4%
4%
3 star
0%
0%
2 star
0%
0%
1 star
0%
0%

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Great service and care
Amazing Doctor snd staff. Office very clean
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nancy J – Oct 02, 2024
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Very professional service all team members were kind and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 22, 2024
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Great service and care
Great bedside manner, and demeanor. Very thorough and made me feel very comfortable in asking all questions I had. Efficient and thorough, without making me feel like she was just rushing to get on to the next patient.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daniel Hayes – Apr 13, 2024
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Very informative ! Loved her and staff
Kristi. Joy, MacKenzie autumn, Sarah all wonderful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Charlotte – Apr 13, 2024
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Very pleased with care.
Very professional and great bedside manner. Took her time and was willing to answer questions. Highly recommend!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ramona – Apr 04, 2024
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Dr Smith Ocean Eye
Dr Smith was very professional and through.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 15, 2024
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Excellent Experience
Highly recommend Dr Smith and her staff at Ocean Eye, Carnes Crossroads office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Dukes – Mar 05, 2024
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Awesome service
Great attention to detail!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 14, 2024
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Definitely!
Everyone at Ocean Eye took the time to care about my needs and were very helpful, especially Dr Kelsey Smith and Kristi.Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nalini Piedade – Nov 13, 2023
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Staff is very welcoming. Kristi quick and efficient with a personality. Dr Smith looks like a baby but knows her job. Wanted to make sure all questions were answered and if there were any concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris Thornhill – Oct 26, 2023
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Great Experience
My son has special needs and is anxious. The team at Ocean Eye is wonderful with him! Also, Sammie in the Optical Shop is amazing!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carman Dickson – Oct 06, 2023
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Excellent Experience
Nice, friendly staff. Clean and organized. Short wait before seeing doctor. Dr Smith was friendly and thorough. Explained everything to my satisfaction. I have found my regular eye doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ken Kilby – Jun 22, 2023
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Melissa Tallent
Friendly and quick!!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 20, 2023
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Friendly
Was very helpful and friendly
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 16, 2023
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20/20 A+ Eye Doctor
Super friendly staff in a nice clean, bright, and modern office. The staff is super friendly and very pleasant to interact with. I'm still new to needing glasses and having my eyes looked at so they where super patient with me as i needed some time between eye drops and examination of each eye. Their techniques and equipment is update and modern, and the Dr made sure to explain everything to me so i knew exactly what was going on and answered all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Andrew Biswell – Mar 24, 2023
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Very friendly and interested in doing her best.
Office is very clean, staff ready to greet you and helpful. Very relaxing place. Have a few family members that come here and they like it well and keep returning.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lorraine D. – Mar 18, 2023
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Ocean Eye
Dr. Smith and her staff was very professional and friendly. They took their time to get everything right. Very clean and have a huge selection of glasses to choose from!!! Thank you for all that you do. Highly recommend!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daycia (Daniel) – Mar 16, 2023
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Great time
Had a good experience with autumn . She took her time and helped me pick glasses for a long time and was so kind.
What went well
  • Explained conditions well
What could be improved
  • Appointment was rushed
Helpful
Mar 10, 2023
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Been coming here for years!
Enjoyed our visit with Dr. Smith recently. She got us in quickly and took care of everything for my daughter that has had glasses since kindergarten. Thank you for taking care of all our needs!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Marie McKillop – Feb 24, 2023
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Yearly Eye Exam
Dr. Smith is very professional and knowledgeable. She is very caring. She listened to my concerns. I would recommend her to anyone looking for an eye doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Letisha J – Feb 13, 2023
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Eye Health Spotlight

About Me

biography

Dr. Kelsey Smith, OD is an optometrist in Summerville, SC.

  • Optometry

Patient Favorite Award

Dr. Smith is a patient favorite Optometrist

    Read our methodology

    Focus on Graves' Disease

    Locations

    Practice

    Ocean Eye PC717 Old Trolley Rd Ste 3 Summerville, SC 29485
    1
    Office8409 Dorchester Rd Ste 105 North Charleston, SC 29420
    2
    Office2007 2nd Ave Ste A Summerville, SC 29486
    3
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 5:00pm
      • Tue: 8:00am - 5:00pm
      • Wed: 8:00am - 5:00pm
      • Thu: 12:00pm - 7:00pm
      • Fri: 8:00am - 5:00pm
    • Directions

    Practice

    Charleston Clinical & Health Services Inc.9301 Medical Plaza Dr Charleston, SC 29406
    4