Charles Dugan, APRN

I'm thrilled to find a healthcare provider who understands not everyone is available M-F 9-5. As a new patient I was offered a telehealth appt with Chuck Dugan, ARNP within a day of calling - not weeks like most places - and at a day/time that worked for me. For the first time in decades I feel like I have someone who will listen to and respond to my concerns with compassion and understanding and truly cares about me as a whole person - not just a number. Chuck asked all the typical medical questions but also took time to find out about my family and my lifestyle. I will gladly make the trip from Tampa to Orlando for this kind of accessible patient-centered care. I can't recommend Chuck and Sensible Family Healthcare highly enough.

Efficient, thorough, knowledgeable. I have complete faith in the quality of his care.

Rude and lacking empathy. Not suited to be a nurse where care/caring are primary qualities. I would not recommend Charles Dugan to anyone. I will not accept any appointment at BEIM in Bradenton if he is the only one available. Charles Dugan is a disgrace to the nursing profession.

He was rude and short with me. I arrived on time to my appt. Was told to stay in car and call first so they could take my temp before I entered. I called 3 times, no answer, finally went up and knocked on the door. When he came in he scolded me for being 20 minutes late and said “I’m gonna have to make this quick, because you were 20 minutes late”. Very rude and very unprofessional.