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Dr. William Chang, DO

Dr. William Chang, DO

Pulmonary Disease*
20+ years of experience

Dr. William Chang, DO is a pulmonologist in San Juan Capistrano, CA and has over 20 years of experience in the medical field. Dr. Chang has extensive experience in Obstructive Lung Disease and Interstitial Lung Disease. He graduated from MI STATE University College OF OSTEO MED in 2000. He is affiliated with medical facilities such as MemorialCare Saddleback Medical Center and Providence Mission Hospital Mission Viejo. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 18 reviews 4.4 Star Rating (18 reviews)

Paloma Medical Group - San Juan Capistrano

30230 Rancho Viejo Rd Ste 200 San Juan Capistrano, CA 92675
Telehealth available

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Dr. Chang's Reviews

Likelihood to recommend Dr. Chang

4.4
18 ratings, 9 with a written review
5 star
83%
83%
4 star
0%
0%
3 star
6%
6%
2 star
0%
0%
1 star
11%
11%

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Excellent Doctor - Abysmal Office Staff
Dr. Chang might be fantastic, but the office staff at Paloma Medical are some of the worst I have ever encountered. It took a long time to get an appointment to see Dr. Chang, but once I did I found myself treated with compassion and care in regards to my significant sleep issues. However, my insurance only covers one sleep study every sixth months and I need another one. It took three weeks for the referral for the second sleep study to even get to me via the portal or phone call. Now that the sixth months is up, I have been calling for over two months to get a simple question answered of if I can even use the old referral or if I need a new one. The office staff either never answers any questions, nor calls you back, and that's if you can even get them on the phone. I've waited multiple days in a row on hold for over 20 minutes for a callback feature they NEVER USE. I would recommend Dr. Chang if he worked at a different office.
What went well
  • I felt respected
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
Mar 01, 2025
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We need more caring & loving doctor like Dr. Chang
My beloved mother and brother have under Dr. Chang's care for years. And now he's my Pulmonologist for over a year. His entire staff have been always friendly and helpful. Both offices at two different locations are always clean and beautiful. Dr. Chang takes his time explaining everything and give you the time to ask questions and makes my mom and brother feel comfortable and he never rushes you. Such an amazing, caring doctor and generous with his time. Dr. William Chang should be The Doctor Of The Year of 2024 in California!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Lynn – Aug 16, 2024
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Can't say enough good things about Dr. Chang
He's the one physician that is actually worth seeing (and I see a lot of specialists). He takes whatever time is needed to discuss diagnosis and treatment plan. He's extremely thorough and up to date with latest treatment options. More importantly, he speaks to me as a learner. I'm the kind of person that wants to know the reason behind treatment, what the expected outcome is, whether its temporary or permanent solution, whether I'm treating symptom or pathology, etc. He is so good with explaining application of conventional wisdom vs. new developments and how they differ. He's smart, respectful and stays up to date with latest.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 03, 2024
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Blessed have Dr. Chang!
We can’t thank you enough for the special, excellent care you have provided your patients.I feel so blessed to know you and have you as my husband’s doctor!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Vamvas – Aug 20, 2023
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Non-Responsive Office
I saw Dr. Chang in March and 6 months later I am still waiting to receive my CPAP supplies. I have called his office numerous times - all calls go to an answering service and no one ever calls me back. I called the cpap supply vendor and they told me they have contacted the office multiple times for my prescription. I have spent so much time trying to get my equipment; I am baffled by the lack of help.
What went well
  • Listened & answered questions
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Aug 16, 2023
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Appreciate very much!
Dr. Chang is the best Doctor we have. He has definitely has gone above and behind with his compassion and care. Very top notch doctor. Appreciated very much.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Shibin Vamvas – Nov 06, 2022
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Dr. Chang is the BEST Doctor!!!!!! I am very happy and satisfied with him. Dr.Chang goes above and beyond for all his patients. He truly shows that he cares for his patients and always takes time explaining you results and listening to you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
3 others found this helpful
Helpful
Sandra Garcia – Nov 20, 2020
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Dr Chang takes the time to listen and one feels he actually hears what you say and proceeds to help you He is a caring and professional person and follows up with you
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mary – Oct 08, 2020
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Dr Chang takes his time to listen and take into consideration the "whole patient", not just symptoms. He is efficient in assessing conditions, and recommending a plan that proves to deliver results. I would highly recommend him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Ladera Ranch, CA – Nov 23, 2016
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About Me

biography

Dr. William Chang, DO is a pulmonologist in San Juan Capistrano, CA and has over 20 years of experience in the medical field. Dr. Chang has extensive experience in Obstructive Lung Disease and Interstitial Lung Disease. He graduated from MI STATE...read more
  • Pulmonary Disease

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mi State University College Of Osteo Med

    Medical School, 2000
American Board of Medical Specialties®
American Board of Internal Medicine®
Critical Care Medicine
Internal Medicine
Pulmonary Disease
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

  • Mandarin

  • Mandarin

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Locations

Paloma Medical Group - San Juan Capistrano

Paloma Medical Group - San Juan Capistrano30230 Rancho Viejo Rd Ste 200 San Juan Capistrano, CA 92675
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Hoag Hospital Newport Beach

    1 Hoag Dr
    Newport Beach, CA 92663
    Recipient of 8
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    82%
    Patients would recommend the hospital to friends and family

    17% higher than the national average

    View all patient feedback
  • Providence Mission Hospital Mission Viejo

    27700 Medical Center Rd
    Mission Viejo, CA 92691
    Recipient of 5
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • MemorialCare Saddleback Medical Center

    24451 Health Center Dr
    Laguna Hills, CA 92653
    Recipient of 25
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality