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Dr. Venkatesh Segu, MD

Dr. Venkatesh Segu, MD

Endocrinology, Diabetes & Metabolism*
35+ years of experience

Dr. Venkatesh Segu, MD is a diabetes & metabolism endocrinologist in Cedar Park, TX and has over 35 years of experience in the medical field. Dr. Segu has extensive experience in Osteoporosis & Screening, Diabetes & Glucose Monitoring, and Thyroid Disorders. He graduated from Mysore Medical College in 1988. He is affiliated with medical facilities Cedar Park Regional Medical Center and Ascension Seton Highland Lakes. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 63 reviews 3.8 Star Rating (63 reviews)

Practice

1515 Medical Pkwy Ste 200 Cedar Park, TX 78613
Telehealth available

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Dr. Segu's Reviews

Likelihood to recommend Dr. Segu

3.8
63 ratings, 36 with a written review
5 star
63%
63%
4 star
5%
5%
3 star
3%
3%
2 star
2%
2%
1 star
27%
27%

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The Dr. is nice and will explain things if you ask. The office staff is horrible. They speak rudely to the patients. There seems to be a lot of turnover in the office staff. I would not recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Robert in Austin, Texas – Feb 25, 2024
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Dr is good but overall experience is not
I have been going to Dr Segu for about 2 to 3 years. I have found him to be more labs driven. He is knowledgeable and I trust his prescription and advices. Certain polices of his office are more commercial oriented, doesn’t seem to care for patients well being. Refusing to approve refills is not something I am able to understand the motive behind.
What went well
  • I felt respected
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
Helpful
Jan 27, 2024
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Dismissed and unconcerned.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
MK – Apr 13, 2023
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An outstanding physician
I can't believe several of these negative reviews. Empathy, humility, patience, caring. These words would describe Dr Segu well. I've been going to Dr Segu for several months now and I have always had the same wonderful experience. And, you ALWAYS meet the doctor; not a Physician Assistant or a Nurse (like in other places I go to). Not just that, even the front desk is super helpful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shree Moorthy – Jul 23, 2022
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Had a horrible experience with this office today; total waste of time and money. They do not answer phones, and do not return calls - should have been a sign this is not the place for me. Dr. Segu was demeaning in nature, and he spoke to me as if I was a child. He was not interested in symptoms or what I was experiencing, only prior labs. My records were not thoroughly reviewed before my appointment, though they required me have them sent. I ended up leaving the office in tears because of the way he was speaking to me. I went there looking for advice and insight as to the hormone problems I had been experiencing and I wanted to know if there was any commonality or explanation for what I was going through. Instead I was ridiculed and told that I would "pay the price someday" for medications that another doctor had prescribed me. Im just trying to feel better and looking for answers; this was an awful visit.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Aug 13, 2021
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Dr. Segu is kind and very thorough. However, he is all about labs and not about the whole picture. This is unfortunate because bloodwork doesn't show everything. If he would take time to listen and offer advice other than "lose weight" he might be able to help people who are having a serious problem. Since his move to the new office his front staff have totally changed their demeanor. What once was a calm and happy place to visit has now become a sterile unwelcoming place. Not to mention major billing issues. Double billing my insurance company (on multiple occasions), charging different amounts each visit (though it was the same as the one before). I have begun looking for a different physician.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
L.N. – Oct 30, 2020
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Through our insurance we could do self referrals to any provider Called the office and was informed that “we are closing in 15 minutes and that patients can’t self refer to this office “although our insurance approves it “ Telling the lady who answered the phone that I am a physician and my family member has a low T of 123 did not help either Disrespectful Unfriendly Would not refer my own patients to this office??
What went well
  • Staff friendliness
What could be improved
No results
2 others found this helpful
Helpful
Oct 12, 2020
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I find some of these reviews very hard to believe. If I could leave this office NO stars, I would. Dr Segu himself doesn't seem like a bad man. He is polite and cordial, but also very dismissive. I want to warn anyone considering this office to be prepared for billing errors in which their office manager will not correct. I also feel as if it's worth mentioning that every 6 months they seem to be moving office buildings :( Save yourself the struggle and just go with another provider.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
2 others found this helpful
Helpful
Just Warning You – Aug 25, 2020
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Dr. Segu is the best diabetic, thyroid doctor there is. He discovered my thyroid growth when several doctors never did. He is very informing and caring. Answers all questions. Theresa
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Theresa – Jul 16, 2020
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Dr. Segu is one of the most invested and compassionate doctors I’ve seen. He really listens and has the best bedside manner. Thorough and so intelligent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ccmc – May 07, 2020
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( Best Dr and Office I have ever been to). Dr. Segu brought me back to great health in dealing with my difficult endocrinology issues. He is a very knowledgeable and caring professional man. I trust him in all ways. I must also say that Dr. Segu's entire office operates the best I have even visited. Everyone handles ALL facets of billing, testing, appointments, etc., with warmth and true caring. I give Dr. Segu and his office my highest recommendation to all who read this, as I have been seeing Medical Staff in the past 7 decades.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ron – Nov 15, 2019
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Dr. Segu is very friendly, knowledgeable and easy to talk to.
What went well
No results
What could be improved
No results
Helpful
Mar 29, 2019
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I wish I could give him no stars but I had to click 1. Very unprofessional and uncompassionate. Belittled me and my children. Brushed off one of my health concerns. No manners at all! Will never return!!!
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Mar 27, 2019
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The staff communication skills are terrible, I am not sure that Dr. Segu knows what a lousy job his staff does. I received a statement from Dr. Segu’s office for $20, I paid that statement. I received another statement for $40, I called because it looked like I was overbilled. The person in the billing office hung up on me, I think she said her name is Murtintul (she does not speak English and I am not sure what she said even though I asked her several times).
What went well
No results
What could be improved
  • Staff wasn't friendly
4 others found this helpful
Helpful
Dec 13, 2018
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Dr. Segu is a thoughtful doctor and so knowledgeable!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TX – Dec 10, 2018
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Dr Segu and his staff are always kind, friendly, and they don't keep you waiting. They have always been quick to return my calls and address my concerns. Dr Segu is thorough and patient and I never feel rushed.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 13, 2018
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Dr. Segu and staff have been extremely helpful in getting my thyroid under control and improving my overall health. I am feeling better than I have in years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Darrin Hatch in Leander, TX – Nov 07, 2018
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Very caring doctor that listens and takes patient concerns seriously. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lydia in Pflugerville , TX – Nov 03, 2018
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One of the best doctors I have had. Really takes the time to talk and listen. That being said sometimes the wait can be longer than some doctors.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 18, 2018
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Liked the experience both with the clinic and the doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sep 11, 2018
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About Me

care philosophy

At Capital Endocrine & Diabetes, we provide a patient-centered approach for evaluation and management of various endocrine disorders including Diabetes, Thyroid disorders, Parathyroid disorders, Adrenal disorders, Pituitary problems, Osteoporosis,...read more
  • Endocrinology, Diabetes & Metabolism

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Wisconsin, Madison

    Residency Hospital
  • University Of Washington

    Fellowship Hospital, 2001
  • Mysore Medical College

    Medical School, 1988
American Board of Medical Specialties®
American Board of Internal Medicine®
Diabetes, Metabolism & Endocrinology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Hindi

  • Kannada

  • Telugu

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Locations

Practice

Capital Endocrine & Diabetes1515 Medical Pkwy Ste 200 Cedar Park, TX 78613
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Practice

Office1603 Medical Pkwy Ste 330 Cedar Park, TX 78613
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