Dr. Tracey Knott, DO

I went in for a hearing aid check and was found to have a very bad ear infection and they were able to get me in with the nurse practitioner Lili and all was taken care of. I really like this practice!

The first issue is that Dr. Knott’s schedulers are not aware of the locations of her office(s). They sent me to their old address. The people that took over that facility were kind enough to give me the correct location. When I met with Dr. Knott, it was acted like she would rather be someplace else. She was hurried, and didn’t seem to listen to me at all. She seemed disappointed when I made it clear that I wasn’t interested in surgery. She decided to throw some antibiotics at my infection and hurry off to the next patient. Then her staff sent both antibiotics to 2 different pharmacies. Both were the wrong stores. Not impressed at all.

This "Doctor" has absolutely zero bedside manner or care for patients or people in general. My husband went in for severe nasal congestion and blockage that he has had for over eight months. Our primary care has tried a myriad of different medications that did not work as he explained to Tracy and showed her the list of medications. She took it from him and threw it on the counter and spent exactly 4.2 minutes talking and examining him. She did a quick otoscope of his nasal cavity and gave him the exact same prescriptions he has already taken and has not worked! He attempted to explain that he already had several refills remaining of the prescriptions she was writing him, she ignored him and wrote him the prescriptions. We took them to our pharmacy and verified that they were the same medications. The appointment with Tracy was an absolute waste of time, she did nothing! I filed a complaint with our insurance company, she does not deserve to be paid for this visit.

Staff not very friendly - Waiting room very uncomfortable, chairs not much better then plain wooden box - When I checked in on time was not told the doctor was running late - Waited 35 minutes past my appointment time and still no doctor or even an update - Gave up and left -

Warning...do not use Dr. Tracey Knott or Enticare! Neglectful care and service. Office Manager never returns any messages left related to this negligence issue. Formal complaint process now submitted to proper health channels and departments in the State of Arizona due to this matter.

Dr Knott and her MA are the epitome of how to treat patients in their care. They took me in at the appointed time and were so kind and gentle, and me feel just like a VIP. They spent all the time I needed to understand what was being done and what the course of treatment we would take. They said they would call me after they received my medical records in about a week for follow up details. I am so grateful to have been referred to them.

my experience with Dr knott was nothing short of texted book of how you want things to happen, kind, helpful, to the point,throw in caring and prepared and that might to start to describe how I feel.The staff at enticare are attentive (busy as you can imagine)and on the spot. this is my second go around with the surgery I had,the first was with another surgeon and i was less than pleased with the results. Dr knott is what the rest of the medical field should strive for

Knowledgeable and thorough doctor. Would recommend to family and friends.

I would not recommend this doctor to anyone who is looking for a doctor who is compassionate, empathetic or personable. She said she saw nothing wrong with my husband who has been having multiple sinus infections each year but suggested we get a CAT scan although she said she felt confident that there would be nothing seen on the CAT scan. So why send a self-pay client (no insurance) to spend that kind of money on a procedure for nothing? At the end, she basically walked out of the room.

I didn't get to see this doctor as I was supposed to, I had to see a physician's assistant.. She was very hyper & talking so fast. She was obviously in a rush to get me out of there. She didn't bother to read my medical file before coming in,couldn't do simple math when asking about how long it had been since nasal surgery. She wanted me to take a test that my insurance wouldn't cover & said it wasn't much but didn't offer to tell how much. Also, was too hurried & was in there around 5 minutes.

I think I have very high standards because of my decades in healthcare and years in EN&T. The staff was efficient and brought us to a room early since we arrived early; Dr. Knott explained the rationale for her suspicions, provided options to my very nervous husband and ultimately ended up having a procedure that verified his diagnosis. She was patient, clear, friendly, showed him on a diagram what she was looking for and what she found. Aftercare/follow up instructions were very clear. Perfect

Dr. Knott is mine and my daughters ENT. She performed my daughters tonsillectomy recently. She was thorough, compassionate, and professional. My daughters recovery was not bad at all and Dr Knott really prepared us. I would highly recommend her. The office staff is also courteous and prompt!

Dr. Knott is so friendly and professional. Every time I have a visit, she puts me at ease and listens attentively. The office staff is very nice too, especially the office manager, Christian. He is very prompt and attentive. This is a great office and I am happy to have Dr. Knott as my specialist.

Dr. Knott is very knowledgeable and compassionate about her specialty in ENT medicine. She seeks to find all aspects of her patient’s symptoms. I have been going to Enticare in the Gilbert office for about 1 1/2 years for allergy injections. Dr Knott diagnosed my hoarse voice as being due to allergies and acid reflux in the esophagus. She started me on acid reflux medication and sent me to a Digestive Health specialist who confirmed I had Barretts Esophagus.

Dr Knott was wonderful with my daughter and very knowledgable. Her staff were great as well. Would reccomend!

She its at good doctor

Dr. Knott is very knowledgeable and her staff is welcoming. She took the time to answer all of our questions and address any concerns that we had.

Dr Knott is awesome. She takes as much time as necessary to answer any questions you may have. She always returns calls if you call the office to ask a question. She is on top of things and so is the office staff. The office staff makes you feel like they know you and not like you are just another patient. I had my sinus surgery in November and everything went as good as possible.

Tracey Knott and her staff at both the Gilbert and Chandler AZ offices are very arrogant and unprofessional. She has a terrible bedside manner and most her staff are very rude and incompetent. I would not refer anyone here for medical services. After a surgery is performed and the office is paid by insurance they pretty much just kick a patient to the curb and could care less about their recovery.

Dr. Knott was great and seems extremely knowledgeable and experienced. Her staff however is another story, very lazy, and not very polite. They seem more interested in talking to each other than helping patients.