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Dr. Thomas Frank, MD

Dr. Thomas Frank, MD

Ear, Nose, and Throat*

Dr. Thomas Frank, MD is a head & neck surgery otolaryngologist in Richardson, TX. Dr. Frank has extensive experience in Otologic Conditions & Procedures and Upper Respiratory Conditions. He is affiliated with medical facilities such as Hunt Regional Healthcare and Methodist Hospital for Surgery. He is accepting new patients and telehealth appointments.

4.2 Star Rating
Based on 26 reviews 4.2 Star Rating (26 reviews)

Practice

2821 E President George Bush Hwy Ste 210 Richardson, TX 75082
Telehealth available

Dr. Frank is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Frank specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Frank's Reviews

Likelihood to recommend Dr. Frank

4.2

26 ratings, 16 with a written review
5 Star
81%
81%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
19%
19%

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All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sally Lee – Aug 18, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron – Jul 06, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dale Bartram – Jul 02, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti Goslen – Jun 27, 2021
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What went well
No results
What could be improved
No results
Helpful
May 16, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Abbas Sekhavat, MD – Feb 06, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 26, 2019
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What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Oct 11, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Peter in Carrollton , TX – Feb 15, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dallas, TX – Feb 12, 2019
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Tina in Sachse, TX – Jan 25, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Cecelia Gundy in Garland, TX – Jan 22, 2018
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Nag C in richardson – Dec 17, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Jr. in Carrollton, Tx – Mar 28, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
w s in Dallas, TX – Jan 25, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Richardson, TX – Jan 14, 2016
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Leave a review

How was your experience with Dr. Frank?

About Me

care philosophy

Dr. Frank believes in taking his time with each and every patient, explaining the diagnoses, treatments, or procedures in whatever detail will make the patient most comfortable. It's not about getting patients in and out the door quickly and packing...read more

biography

Dr. Frank is a practicing Ear, Nose & Throat (ENT Specialist) in Richardson, TX. Dr. Frank graduated from University of Texas Southwestern Medical School in 1994 and has been in practice for 25 years. He completed a residency at University of Mississippi...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Ms School Of Med

    Residency Hospital
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Frank is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Office2821 E President George Bush Hwy Ste 210 Richardson, TX 75082
    1

    Affiliated Hospitals

    • Methodist Hospital for Surgery

      17101 Dallas Pkwy
      Addison, TX 75001

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home
      84%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • Methodist Richardson Medical Center

      2831 E President George Bush Hwy
      Richardson, TX 75082
      Recipient of 1
      hospital award

      Outstanding Patient Experience Award™ (2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that doctors always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • Hunt Regional Healthcare

      4215 Joe Ramsey Blvd E
      Greenville, TX 75401

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality