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Dr. Susan Shondel, MD

Dr. Susan Shondel, MD

Obstetrics & Gynecology*
25+ years of experience

Dr. Susan Shondel, MD is an obstetrician gynecologist in Akron, OH and has over 25 years of experience in the medical field. Dr. Shondel has extensive experience in Sexually Transmitted Diseases Treatment & Screening. She graduated from Ohio State University College of Medicine in 1999. She is affiliated with medical facilities such as Akron General and Akron City Hospital. She is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 14 reviews 2.6 Star Rating (14 reviews)

Practice

51 Park West Blvd # 200 Akron, OH 44320
Telehealth available
(330) 869-9777

At a Glance

  • Area of Expertise
    Dr. Shondel specializes in the area of Obstetrics & Gynecology. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Shondel's Reviews

Likelihood to recommend Dr. Shondel

2.6
14 ratings, 7 with a written review
5 star
36%
36%
4 star
0%
0%
3 star
7%
7%
2 star
0%
0%
1 star
57%
57%

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I’ve seen Dr Shondel for years . She has always taken the time to answer my questions , and to address any concerns I might have . I have never felt rushed or awkward .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Angela L – Oct 06, 2020
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Found a lump in my breast and called office to schedule appointment, no response. Literally went in to the office and another doctor, Dr. Monte was there at the time. I was able to see him within the hour and he immediately sent me down to Akron General for a sonogram. Bottom line...I was diagnosed with stage 3 breast cancer. I never received a call from Dr. Shondel to follow up on my diagnosis. Not acceptable.
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 02, 2020
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Very rude and made us feel as if we our questions were bothersome. She told us robotic surgery would be easier and I’d have four incisions. I ended up in severe pain for weeks after and I had six incisions. One herniated. When we went in for a follow up and showed her the herniated incision she said it would be fine. As if she didn’t want to acknowledge a problem with her surgery. Three years later it’s a very large hernia! I have nothing good to say and will never recommend her. Awful.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jen in Stow ohio – Feb 19, 2018
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I'm a fairly new patient of Dr. Shondel's and I must say that I love her and her office in Hudson. The staff is always super friendly and helpful (they even fought with my insurance on my behalf and WON, which both my pocketbook and I are big fans of). As for Dr. Shondel herself: She takes time to answer your questions and makes sure you understand, has a great personality that puts you at ease, and the wait time in the three times that I've been there has never been more than five minutes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Justine in Cleveland, OH – May 04, 2017
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After 10 years of normal PAPs, I tested positive for HPV again. I read up on the newest AMA recommendations and found that what I was being recommended to do by Dr. Shondel was more aggressive than those the AMA recommended. I had just had a surgery two weeks prior, and I wanted to put my appointment on hold for the time being. I cancelled my appointment (which was on the following Tues), on a Thurs (5 day notice). I received a letter of dismissal stating I no showed.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Cuyahoga Falls, OH – Apr 17, 2017
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The first time that I had ever seen this doctor, she was not very welcoming & immediately insisted that I have multiple tests performed,issued an ultrasound in which they frightened me half to death about, said that my baby's stomach looked thin, said she would like to see me twice a week for 2 ultrasounds & hook me up to the fetal heart rate monitor (in which she left me hooked up to for over an hr). They said that if this issue didn't clear up then I would have to be induced (all in 1st appt!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Akron, OH – Mar 14, 2017
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I wasn't neglected when I needed treatment for my pain with an ovarian cyst, when I asked questions about my condition and surgery that her resident recommended, I was dismissed from the office. Unethical and unprofessional to say the least
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Conneaut, OH – Feb 17, 2017
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Know Before You Go

About Me

biography

Dr. Susan Shondel, MD is an obstetrician gynecologist in Akron, OH and has over 25 years of experience in the medical field. Dr. Shondel has extensive experience in Sexually Transmitted Diseases Treatment & Screening. She graduated from Ohio State...read more

  • Obstetrics & Gynecology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Louisville School Of Med

    Residency Hospital

  • Ohio State University College Of Medicine

    Medical School, 1999
American Board of Medical Specialties®
American Board of Obstetrics & Gynecology®
- 
Obstetrics & Gynecology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Breast Cancer

Locations

Practice

Paragon Health Associates LLC51 Park West Blvd # 200 Akron, OH 44320
1

Practice

SHMG Paragon Cuyahoga Falls1860 State Rd Ste D Cuyahoga Falls, OH 44223
2

Affiliated Hospitals

  • Akron General

    1 Akron General Ave
    Akron, OH 44307
    Recipient of 5
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback

  • Akron City Hospital

    525 E Market St
    Akron, OH 44304
    Recipient of 20
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

  • Western Reserve Hospital

    1900 23rd St
    Cuyahoga Falls, OH 44223
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality