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Dr. Steven Willis, DO

Dr. Steven Willis, DO

Family Medicine*

Dr. Steven Willis, DO is a family medicine physician in Thousand Oaks, CA. He is affiliated with Kaiser Permanente Woodland Hills Medical Center. He is accepting telehealth appointments.

2.5 Star Rating
Based on 6 reviews 2.5 Star Rating (6 reviews)

Practice

365 E Hillcrest Dr Thousand Oaks, CA 91360
Telehealth available

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Dr. Willis' Reviews

Likelihood to recommend Dr. Willis

2.5
6 ratings, 5 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
17%
17%
1 star
50%
50%

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Dismissive and impolite
I made an appointment with Dr. Willis because he was the first doctor available when I started experiencing knee pain, out of nowhere, at 30 years old. At the appointment, he spent less than 5 minutes telling me I had knee pain in medical terms and prescribed me ibuprofen. When I inquired as to WHY I would have started having knee pain, he got defensive and replied “I’m sorry you’re not satisfied with my explanation”, at which point I gave up on gaining value from the consult and waited for him to print me out online information on stretches. It was a waste of a copay and I regret not having waited for an appointment with my primary care physician, Dr. Yousufi, MD, who is not only more capable technically but socially.
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Gabriela Araujo – Oct 10, 2024
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Misdiagnosed melanoma on my son's scalp
In November 2023, Dr. Willis saw my son for a growth on his head. I mentioned that Melanoma runs in my family and that my brother has had two, and my mom's first cousin died from it. He insisted we didn't need to see a dermatologist and that it was psoriasis and prescribed shampoo. I looked and it seemed a little better within a few weeks. He wears a hat every day, and his hair covers it, and he said it was better and wasn't bothering him. In February, he was hit in the head with a basketball net and needed a Catscan. They told us to have the growth on his scalp looked at immediately - when I looked it had grown 3x the size. My son has special needs and didn't notice it. It was biopsied the next week and turned out to be Melanoma Stage 2A!! He had to have surgery and a lymph node removed and because the lymph node was cancerous, he now has stage 3 and needs immunotherapy every 3 weeks for a year.
What went well
No results
What could be improved
  • I didn't feel respected
1 other person found this helpful
Helpful
May 07, 2024
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Attentive and Thorough
Unlike other reviewers here, my experience with Dr. Willis has been nothing but positive. Yes, scheduling a visit can often take awhile but that's the fault of the system. There is no hint of the arrogance I associate with so many male doctors. He's approachable, knowledgeable, thorough, and answers all questions. I never feel rushed. Email queries are quickly responded to by his staff. He is also my son's doctor and he's very happy with him as well.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Greg C. – Jul 22, 2023
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Unavailable
I can’t get a visit and when I write the office. Must be seen. When I tell him I can’t even get a phone appointment. Suggest Woodland Hills Urgent Care. Response time when I write the office 7-10 days. Why have an assigned doctor,
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Jan 07, 2023
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Dismissive and inexperienced
He wont have any answers to your questions and because of that, he'll try to rush you out the door. Dismissive and inexperienced. He makes it very clear that he has very limited time even though he only spent 10 minutes with you... that was just too long.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Aug 13, 2022
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About Me

biography

Dr. Steven Willis, DO is a family medicine physician in Thousand Oaks, CA. He is affiliated with Kaiser Permanente Woodland Hills Medical Center. He is accepting telehealth appointments.
  • Family Medicine

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Locations

Practice

Kaiser Permanente Pharmacy365 E Hillcrest Dr Thousand Oaks, CA 91360
1
St. Joseph's Hospital and Medical Center350 W Thomas Rd Phoenix, AZ 85013
2

Practice

Kaiser Permanente Woodland Hills Medical Center5601 De Soto Ave Woodland Hills, CA 91367
3