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Dr. Steven Parnes, MD

Dr. Steven Parnes, MD

Ear, Nose, and Throat*
50+ years of experience

Dr. Steven Parnes, MD is a head & neck surgery otolaryngologist in Albany, NY and has over 50 years of experience in the medical field. Dr. Parnes has extensive experience in Otologic Conditions & Procedures. He graduated from University of Pennsylvania Perelman School of Medicine in 1973. He is affiliated with Albany Medical Center Hospital. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 49 reviews 3.3 Star Rating (49 reviews)

Practice

35 Hackett Blvd Albany, NY 12208
Telehealth available

At a Glance

  • Areas of Expertise
    Dr. Parnes specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
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Dr. Parnes' Reviews

Likelihood to recommend Dr. Parnes

3.3
49 ratings, 17 with a written review
5 star
53%
53%
4 star
2%
2%
3 star
4%
4%
2 star
2%
2%
1 star
39%
39%

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Dr. Parnes saved my sanity and, perhaps, my life.
I have Meniers Disease. Due to the associated vertigo, I was falling down five times a day, often in public. I met Dr. Parnes around 1985. He recommended (his words) an Ottolymphatic sac decompression to which I readily agreed. I have not experienced one episode of vertigo since that day.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 31, 2024
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WORST EXPERIENCE
Worst bed side manner, missing test results at each visit, didn’t take patient’s concerns seriously, no sense of urgency, surgery three times that did not correct the issue. Would not recommend this doctor!
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sep 29, 2023
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Welcoming office
Dr. Parnes’ office staff go above and beyond to meet the needs of his patients. And Dr. Parnes shows kindness and thoroughness in his examinations and explanations of testing results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Connie – Feb 03, 2023
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Clearly not knowledgeable with throat cancer
After explaining my pre-existing cancer condition to the doctors office, they scheduled me with doctor Parnes. Obviously a mistake since his examination was similar to a doctor checking a patient for infected tonsils or earwax. The exam was very brief with no explanation regarding my symptoms and poor communication skills. He ordered an expensive and unnecessary test because he was clueless and covering his lack of knowledge. The order was never placed due to a faxing issue. Do NOT see this doctor for a checkup if you had any form of throat cancer or concerns of a serious problem.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nov 02, 2022
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HORRIBLE
HORRIBLE BED SIDE MANNER.. WOULD NEVER GO THERE AGAIN
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 23, 2022
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Been going to Dr.Parnes for 8 years I feel he is the best ENT in the capital district....I have Meneire's disease and he worked with me continuously for close to a year to fix me and my VIOLENT vertigo attacks... shots in the ear, ear surgery and finally medication....In my initial consult with him he diagnosed me immediately!!! This is an experienced ENT and I hope he never retires...I still see Dr. Parnes for my yearly check-up....Meniere's Disease is forever but Dr Parnes NEVER GAVE UP ON ME AND I THANK HIM VERY MUCH for giving me back a close to normal life.....
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Patricia L. – Aug 28, 2021
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At the start of covid I was having vertigo issues. Saw Dr Parnes over the next 9 months. I live an hour away from his office, but needed to resolve this issue. Was having difficulty functioning day to day. After a brain mri, I went to get results I was told they didn’t have them. The whole reason for that visit was to get results. Had to call primary to get them. He decided exploratory surgery was necessary, suspected perilymph fistula. When went for follow up they didn’t have the results. When questioned he said “I would have repaired it. Is your balance better? When you first came here you were falling down”. I was never unable to walk unaided. When I got the report it said the surgery was on a “man’s” left ear. I’m a woman and the surgery was on my right ear. So, back where I started and surgery didn’t eliminate my balance issues. Lost any confidence I may have had in Dr Parnes.
What went well
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 09, 2021
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Dr. Parnes has been treating my Meniere’s disease for decades. He always been there for me, compassionate, and willing to see me with virtually no notice. He has also done sinus surgery for me, with terrific results (after another ENT had done this surgery previously... with very poor results for me). I trust Dr. Parnes totally, and would recommend him to anybody who asked.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael F. – Feb 14, 2021
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I've been a patient of Dr. Parnes for 36 years. He saved my hearing, he has done surgery on me many times and has been a great surgeon as well as physican. A quiet gentle man , but one with a wealth of knowledge. Thankful for him ????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 06, 2020
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Had balloon sinuplasty just recently. No communication skills and not much information before and after the surgery on the procedure, results or what to do after it. Was complaining to nurses about no coat hook in room and machines not set up correctly. I was in extreme pain but just kept going with procedure after watching me cry. For all the good reviews and him being an older doctor was very saddened by how I was treated.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Oct 09, 2019
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DR PARNES IS THE BEST consider yourself lucky If you have the chance to have him in your care No one has more experience or can ever help more then Dr parnes he’s a legend belive that much !!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Gaetana Frascello in Catskill, NY – Jan 21, 2019
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Dr. Parnes is the best ENT around. I had a salivary gland tumor removed in 2000 and he did a superb job. I go for check-ups every 6 months and very little wait time. Friendly staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Spankysmom in Guilderland, NY – Dec 13, 2018
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Dr. Parnes is a great doctor. I had a tonsillectomy and rhinoplasty performed by him, 2-in-1 surgery and I healed wonderfully. I recommend him to any one!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Shamaya C. in Albany, NY – Jul 31, 2017
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My ENT for over 20 years.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
wr in schenectady ny – May 28, 2017
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He is the best of the best Operated on myself several times(sinus) and my son (throat) Figured out my daughter was not deaf like Saratoga Hospital prescribed she was.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Saratoga Springs, NY – May 11, 2017
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Dr. Steven Parnes is wonderful ENT he found my sinus issues and fix them twice for me with two operations been to other ENT,s but nobody would listen yes I would totally recommend Dr Steven Parnes ear nose and throat specialist to family friends anybody
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Watervliet New York – Dec 06, 2016
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Dr. Parnes has horrible communication skills. I had a cyst in my jaw, he did a surgery to remove but did remove half of it.. I had to do the surgery over.Thats when I found that he made me go through a surgeru for no reason. The only good thing he did was refer me to a good oral surgeon. Who performed the surgery perfectly..
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Feb 03, 2016
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About Me

biography

Dr. Steven Parnes, MD is a head & neck surgery otolaryngologist in Albany, NY and has over 50 years of experience in the medical field. Dr. Parnes has extensive experience in Otologic Conditions & Procedures. He graduated from University of Pennsylvania...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ee Hospital

    Residency Hospital, 1977
  • Va Hospital

    Internship Hospital, 1974
  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 1973
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Office35 Hackett Blvd Albany, NY 12208
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:00pm
    • Tue: 8:00am - 4:00pm
    • Wed: 8:00am - 4:00pm
    • Thu: 8:00am - 4:00pm
    • Fri: 8:00am - 4:00pm
  • Directions

Practice

Office50 New Scotland Ave Fl 4 Albany, NY 12208
2
Amc47 New Scotland Ave Albany, NY 12208
3

Practice

Columbia Medical Labs Inc1301 River St Valatie, NY 12184
4

Affiliated Hospitals

  • Albany Medical Center Hospital

    43 New Scotland Ave
    Albany, NY 12208
    Recipient of 6
    hospital awards

    How patients felt about the care they received at this hospital.

    80%
    Patients said they were given information about recovering at home

    4% lower than the national average

    70%
    Patients said that nurses always listened to them and explained things well

    5% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality