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Dr. Robert Eppsteiner, MD

Dr. Robert Eppsteiner, MD

Ear, Nose, and Throat*
15+ years of experience

Dr. Robert Eppsteiner, MD is a head & neck surgery otolaryngologist in Springfield, MA and has over 15 years of experience in the medical field. Dr. Eppsteiner has extensive experience in Upper Respiratory Conditions, Sleep Apnea, and "Ear, Nose, & Throat Surgical Procedures". He graduated from University of Massachusetts Chan Medical School in 2009. He is affiliated with medical facilities such as Baystate Franklin Medical Center and Baystate Medical Center. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 51 reviews 4.6 Star Rating (51 reviews)

Practice

100 Wason Ave Ste 100 Springfield, MA 01107
Telehealth available
(413) 732-7426

Dr. Eppsteiner is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Eppsteiner specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ • See hospitals
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Dr. Eppsteiner's Reviews

Likelihood to recommend Dr. Eppsteiner

4.6

51 ratings, 43 with a written review
5 Star
90%
90%
4 Star
0%
0%
3 Star
0%
0%
2 Star
0%
0%
1 Star
10%
10%

Your trust is our top concern. Learn more.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

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RecentHighestLowestMost Helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 06, 2025
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What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Lisa C – Jan 24, 2025
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Joe – Jan 04, 2025
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dec 27, 2024
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Oleg – Nov 01, 2024
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What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Oct 18, 2024
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 27, 2024
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 28, 2024
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 15, 2023
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Oct 15, 2023
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Jul 14, 2023
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2023
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Todd – Apr 01, 2023
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Bradley Austin – Dec 06, 2022
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Dave Pinciak – Aug 05, 2022
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 12, 2022
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Mr. Diaz – Dec 14, 2021
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Sean Suslowicz – Oct 13, 2021
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
James – Aug 11, 2021
×Post a ResponseAre you Dr. Robert Eppsteiner, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Dave P. – May 01, 2021
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Leave a review

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Know Before You Go

About Me

biography

Dr. Robert Eppsteiner, MD is a head & neck surgery otolaryngologist in Springfield, MA and has over 15 years of experience in the medical field. Dr. Eppsteiner has extensive experience in Upper Respiratory Conditions, Sleep Apnea, and "Ear, Nose,...read more

  • Ear, Nose, and Throat

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Iowa Hospitals & Clinics

    Residency Hospital, 2016

  • University Of Iowa Hospitals And Clinics

    Internship Hospital, 2013

  • University Of Massachusetts Chan Medical School

    Medical School, 2009

  • University Of Massachusetts

    Undergraduate School, 2005
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

Dr. Eppsteiner is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Eczema

    Locations

    Practice

    Ear Nose & Throat Surgeons of Western New England LLC100 Wason Ave Ste 100 Springfield, MA 01107
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 5:00pm
      • Tue: 8:30am - 5:00pm
      • Wed: 8:30am - 5:00pm
      • Thu: 8:30am - 5:00pm
      • Fri: 8:30am - 5:00pm
    • Directions

    Practice

    Office766 N King St Northampton, MA 01060
    2
    Pioneer Valley Surgicenter3550 Main St Ste 103 Springfield, MA 01107
    3
    Baystate Medical Center759 Chestnut St Springfield, MA 01199
    4

    Affiliated Hospitals

    • Cooley Dickinson Hospital

      30 Locust St
      Northampton, MA 01060
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback

    • Mercy Medical Center

      271 Carew St
      Springfield, MA 01104

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback

    • Baystate Medical Center

      759 Chestnut St
      Springfield, MA 01199
      Recipient of 11
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality