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Dr. Stephen Herr, MD

Dr. Stephen Herr, MD

Gastroenterology*

Dr. Stephen Herr, MD is a gastroenterologist in West Hills, CA. He is affiliated with West Hills Hospital and Medical Center. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 85 reviews 4.4 Star Rating (85 reviews)

Practice

7320 Woodlake Ave Ste 310 West Hills, CA 91307
Telehealth available

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Dr. Herr is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

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Dr. Herr's Reviews

Likelihood to recommend Dr. Herr

4.4
85 ratings, 59 with a written review
5 star
81%
81%
4 star
2%
2%
3 star
2%
2%
2 star
0%
0%
1 star
14%
14%

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Really great Doctor . Very good communicator.very.
Very helpful. Gives advice.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 20, 2024
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Excellent Physician!
Dr. Herr is an outstanding doctor who immediately put me at ease. He’s knowledgeable, professional, and explains everything clearly, making me feel confident in his care. I highly recommend him to anyone seeking excellent medical attention.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Revenant – Nov 22, 2024
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Great doctor attentive answer question.
Great doctor attentive answer question. Recommend
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M Cohen – Sep 09, 2024
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I had a very negative experience
I’m usually never someone to write negative reviews.. but I had a very negative experience during my visit with Dr. Herr.I had to wait 30 min after my appointment to get in & when I did, Dr. Herr made me feel SO rushed, did not explain anything clearly & literally told me that I’m taking time away from him to make money with next patients!! .. he told me to leave & he will call me back later in the day to answer my questions!! Absolutely unprofessional & a disappointment..
What went well
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 04, 2024
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On time
Dr. Herr Met with us within 15 minutes of our appointment time. He Was cheerful asked direct questions and was all you could ask for in a doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 19, 2024
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Easy to understand and to talk to.
Patient, did not seem rushed, eager to share knowledge.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 19, 2024
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Ease my anxiety
Everyone that works here is wonderful. The nurses are sweet and the NP is amazing. I had work done by Dr.Herr and he explained everything to me. Answered any questions I had never rushed me , made me felt heard .
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 06, 2024
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I was not totally satisfied even though a new fiber supplement was suggested which I had never been given, the doctor did not delve deeper into my problems nor examine me thoroughly. I have had several bouts of irritability bowel syndrome in less than a month, which leaves me terribly exhausted and weak. It takes me three or more days to recuperate , missing work etc. My regular doctor, Matthews, who knows more of my past health challenges, was not available. I am not satisfied with the care and would like more assistance in getting answers for the causes of my gut & bowel problems, so as to feel better.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Margaret Buttitta – Jun 18, 2024
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Made it Easy
Referred after a positive Cologard - Dr. Herr offered multiple options for further testing without jumping immediately to a colonoscopy. He was timely and matter-of-fact. Explained things well, with an excellent bedside manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott B – Jun 14, 2024
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Dr. Steven Herr
Dr. Herr was warm, thorough, articulate and informative.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Jun 14, 2024
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Listened to my symptoms and offered a solution.
He was very pleasant, showed interest in my problem, gave background to help me understand various ways to treat this.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 14, 2024
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Great doctor
Dr. Herr listened attentively and ensured all my concerns were addressed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aunty Rose – Jun 07, 2024
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The best!
Dr. Herr always takes all the time you need. He is compassionate and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patti Ginise – May 31, 2024
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Dr Herr is fantastic! We’ve worked together before
Dr Herr did my colonoscopy 5 years ago. This time he has instructed my to do the simpler process of sending stole samples to the lab.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 25, 2024
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Unkind
I had my first visit with Dr. Stephen L. Herr and it was a complete fiasco. He was not concerned at all to hear my medical complaints, all he seemed to want is to put on several medications disregarding how I felt about taking them. He lack empathy for my pain and suffering. Since I had a different opinion on which medications I’m willing to take he was done with me if I wasn’t willing to take solemnly his medical advice. He was unkind, condescending, and lack patience. It was a horrible experience never in my life I had encountered a first patient visit where I left a doctors office in worst shape than how I came. Felt humiliated and very upset to have wasted my time and energy on this visit.
What went well
  • Appointment scheduling
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
MR – May 24, 2024
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Thoughtful care
I chose Dr. Herr based on all the positive comments patients have shared about him, and he gets good reviews for good reason. He’s thoughtful, friendly, and listens to patients. The nurses and staff in his office are helpful, and all of this together led to a positive experience for my first colonoscopy. It makes a big difference when you feel you can trust your doctor, and Dr. Herr cares about creating that trust.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Danielle – May 08, 2024
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Patrick Boyd
My blood pressure
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patrick Boyd – May 08, 2024
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My experience
Dr Herr is friendly knowledgeable and listens to his patients . He takes the time to explain and answer your questions. I Highly recommended Dr Herr.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 26, 2024
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Nice doctor
He was very cordial and informative
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
S. Holtman – Apr 24, 2024
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Wonderful and appreciation
Very meticulous, patient and careing
What went well
No results
What could be improved
No results
Helpful
Apr 02, 2024
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About Me

biography

Dr. Stephen Herr, MD is a gastroenterologist in West Hills, CA. He is affiliated with West Hills Hospital and Medical Center. He is accepting new patients and telehealth appointments.
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Mount Sinai Hospital|university Of California

    Residency Hospital
  • Mount Sinai Hospital

    Internship Hospital
  • University Of Cincinnati

    Medical School
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Herr is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Insite Digestive Health Care7320 Woodlake Ave Ste 310 West Hills, CA 91307
    1
    • Call
    • Fax
    • Hours
      • Mon: 9:00am - 5:00pm
      • Tue: 9:00am - 5:00pm
      • Wed: 9:00am - 5:00pm
      • Thu: 9:00am - 5:00pm
      • Fri: 9:00am - 5:00pm
    • Directions

    Practice

    Office7301 Medical Center Dr Ste 201 West Hills, CA 91307
    2
    Office29525 Canwood St Ste 202 Agoura Hills, CA 91301
    3