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Dr. Stephen Couture, MD

Dr. Stephen Couture, MD

Dermatology*
35+ years of experience

Dr. Stephen Couture, MD is a dermatologist in Roanoke, VA and has over 35 years of experience in the medical field. Dr. Couture has extensive experience in Skin Cancer & Excision and Cosmetic Skin Procedures. He graduated from Medical University of South Carolina in 1988. He is affiliated with Lewisgale Medical Center. He is accepting new patients and telehealth appointments.

4.5 Star Rating
Based on 82 reviews 4.5 Star Rating (82 reviews)

LewisGale Physicians Internal Medicine and Dermatology - 5304 Indian Grave Rd

5304 Indian Grave Rd Roanoke, VA 24018
Telehealth available

Compare with other Dermatologists

Compare Dr. Couture with our nearby Dermatologists at Lewisgale Medical Center.

Make an appointment at Lewisgale Medical Center today at
(540) 642-0996.

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Dr. Couture's Reviews

Likelihood to recommend Dr. Couture

4.5
82 ratings, 59 with a written review
5 star
84%
84%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

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I’ve never felt so rushed and dismissed by a doctor. I waited three months for an appt for a very irritating skin issue and he wouldn’t even let me explain the issue before cutting me off that it’s just eczema and he was going to call in a “big tub” of a steroid cream that I’d already tried and didn’t work. I was also there for a full body check because I am BRCA2 positive and have a high risk for skin cancer and he told me to “keep my underwear on” and didn’t even fully check the back of my legs or upper body…. What kind of dermatologist is this? Pathetic. I wanted to believe the good reviews, but I had the complete opposite experience. I couldn’t get a word in and was rushed out of this office before my appointment was even supposed to start.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
M.S. – Oct 07, 2024
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Disappointing Visit
I felt very rushed, and not listened to - was referred to him by my PCP for skin issues. When I returned back a few months later to my PCP, he told me that I had a different diagnose, and the prescribed treatment had exacerbated my painful skin on my feet, which I was aware that the steroid cream was not appropriately prescribed for me, and had chosen to stop it since it was clearly not helping my skin condition. I felt like Dr. Couture was dismissive in his brief interaction with me. I will not return to this MD ever again. His office staff were all professional and kind and caring. It took nearly 2 months for me to be seen once the referal was made by my PCP, and I was suffering with extremely painful skin on hands and feet.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Jane – Aug 26, 2022
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he was so dismissive. horrible bedside manner. talked to the PA in the room, not to me. insinuated my skin issues were in my head. never going back there.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
4 others found this helpful
Helpful
Kay – Nov 18, 2021
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I saw Dr. Couture as a new patient, specifically for a complete skin exam. I am a redhead, & my doctor wanted me to get a complete skin exam. Dr. Couture asked what I was concerned about, looked at the back of my upper arms where I had a few spots, & 1 spot on my back, he said the spots on the back of my arms were probably just ingrown hairs because of my "old age" (55 yrs old) & he didn't see any concern with the spot on my back. He then billed my insurance for things he did not do. I have good private insurance, which he clearly took advantage of, since he billed them for almost everything on my Lewis Gale chart that was listed as 'overdue' - he indicated he addressed them. When I asked about the complete skin exam, he said he didn't see any concerns to warrant that. He saw me for less than 10 minutes, enough to show his awful bedside manner & arrogance. Dr. Couture is primarily focused on selling cosmetic and skin products - not on caring for patients' medical needs.
What went well
  • Appointment scheduling
What could be improved
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Registered Nurse – Aug 19, 2021
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Very smart doctor who has cared less for my health over 30 years
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Stephanie Klein-Davis – Aug 13, 2021
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Dr. Couture listens to his patients and take the time to make them feel valued.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gregory Turner – Jul 02, 2020
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Dr. Couture and his staff are the best. He has been very helpful to me with my medical problems and his staff is fantastic. I'm treated very well on every visit and I enjoy interacting with all the staff. Every visit is a positive experience and I highly recommend Dr. Couture.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Jun 24, 2020
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Dr. Couture and his staff are outstanding and very professional. Dr. Couture always takes time to discuss how I'm doing and listens to all my questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
TIM V – Jun 21, 2020
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I have been going to Dr Couture for a long time!! He and his staff are Awesome. From the time you check in to seeing the Doctor everything is excellent!! The staff and Doctor Couture are highly recommended by me!! Very Professional!!
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Raymond Spradlin – Jun 05, 2020
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My visit was to have a mole looked at . The staff was very efficient and kind. Time of visit was not long. Treatment was provided.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 03, 2020
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MOST FRIENDLY STAFF I HAVE EVER ENCOUNTERED IN A DOCTORS OFFICE. VERY RELAXING ATMOSPHERE. MY BLOOD PRESSURE IS OFTEN PRETTY HIGH ANY TIME I ENTER A DR'S OFFICE BUT NOT AT DR COUTURE'S OFFICE. HIGHLY RECOMMEND
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
JERRY MOORMAN – May 22, 2020
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My appointment was May 7, my 6 month check-up. I had to change the time and was able to keep my appointment for later the same day. I was checked in and my wait time was less than 15 minutes. The nurse was very nice and friendly. Dr. Couture took his time, answered my questions and completed my exam. I have always been treated with professionalism and friendliness when seeing Dr. Couture and by his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Warren W Holdren – May 12, 2020
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Lewis Gale Physicians could take a lesson from the procedures, I experienced in my recent visit to Dr. Couture's stand alone location. Let's begin - easy to reach by phone. No "steel curtain", no long list of prompts, speak with person almost immediately. Covid 19 : Am an at risk senior and was very concerned about this visit. INSTRUCTIONS: Park in space outside. Phone to announce arrival. When they are ready, Staff member comes out, walks me directly to exam room. All there wearing masks, as well as I was instructed to do. Impeccably clean facility. Highly efficient system. Even before Covid 19, have always been anxious about picking up germs, flu or colds, or other, in waiting areas. Stay outside, wait for either staff member to permit entrance or phone and go directly to examining room. Would like to see this procedure used by other providers and continued post Covid 19. Impressive.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
May 06, 2020
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I have been to Dr Couture several times for different issues. All the people in his office have always been very polite and understanding. He explains in detail, your issue and what he is going to do, in a way you don't have to be a doctor to understand what he is saying. I can usually get an appointment when I need it and I've never waited more that 10-15 minutes to be seen. Thank you Dr Couture!
What went well
No results
What could be improved
No results
Helpful
Donald Tucker – May 02, 2020
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Was experiencing a rash on a small area of my neck. Tried to get an appointments with my PCP but he was only doing telemed. Called Dr C's office and he was able to see me that morning. His diagnosis confirmed my suspicions and he called in an Rx for me. I have recommended him to a friend who is now a patient of his as well.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 23, 2020
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Very professional care provided by Dr Couture and staff. While maintaining the commitment to his patient's physical health, he takes the time to understand your whole being. I very highly would, and do, recommend Dr Couture.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Frank Harman – Apr 15, 2020
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My visit with Dr. Couture was as always professional. His staff are friendly and efficient. He is very caring and explains what he is doing. The appointment was made easily and I was seen in a timely manner.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Debra Burgess – Mar 21, 2020
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Dr Couture always does an excellent job with any problem areas in helping remove them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 16, 2020
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Dr. Couture handles my dermatology needs with professionalism and integrity. His staff is friendly and easy to work with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stacey A Jones – Feb 25, 2020
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Always friendly, helpful and professional. Good listener, cares about their patients. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
P Peters – Feb 14, 2020
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About Me

care philosophy

I try to provide the highest quality healthcare effectively and compassionately. Each patient is unique and their skin issues are also unique. Therefore, the focus of my practice is to individualize each patient's care with leading skin care technology....read more

biography

This physician is accepting telehealth visits. Stephen A. Courture, MD, is an Internal Medicine physician in Roanoke, Virginia.Dr. Couture earned his medical degree from the Medical University of South Carolina in Charleston, South Carolina. He...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical University Of South Carolina

    Medical School, 1988
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

LewisGale Physicians Internal Medicine and Dermatology - 5304 Indian Grave Rd

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