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Dr. Spenser Chen, MD

Dr. Spenser Chen, MD

Internal Medicine*
25+ years of experience

Dr. Spenser Chen, MD is an internist in Austin, TX and has over 25 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1995. He is affiliated with Baylor Scott & White Medical Center-Round Rock. He is accepting new patients and telehealth appointments.

3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)

Practice

5505 W Parmer Ln Austin, TX 78727
Telehealth available

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Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

3.8
16 ratings, 3 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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He does only the minimum with a very uncaring distracted attitude. He violated patient confidentiality by discussing my issues with another non-medical person. When I called to complain I was totally dismissed. Most of the staff at BSW are lazy except for the older AA gentleman at the check-in desk. I will not be returning there for any care.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
CIA_TX – Apr 07, 2021
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I was referred by my Cardiologist to Dr. Chen. I called and made an appointment as a new patient. On my first visit things went well and I felt comfortable with the Dr. Before leaving the office I was directed to an office where I was given an unsolicited proposal for the practice"s new concierge physician plan which I was not interested in. after my second visit with the Dr. I was told if I didn't become a concierge member I would not have access to Dr. Chen but would be seen by his PA.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
LannyPlumlee in Leander, TX – Feb 15, 2017
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I really like Dr. Chen. Is listens to me and takes the time to answer questions and explain anything that I may ask about. He is never in a hurry to move on. I have seen him for many years now.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Tom S. in Cedar Park, TX – Apr 22, 2016
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About Me

biography

Dr. Spenser Chen, MD is an internist in Austin, TX and has over 25 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 1995. He is affiliated with Baylor...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Office5505 W Parmer Ln Austin, TX 78727
1

Practice

Baylor Scott & White Pharmacy #2024945 Williams Dr Georgetown, TX 78633
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
  • Directions