Dr. Sean Houston, MD
Ear, Nose, and Throat*
30+ years of experience
Dr. Sean Houston, MD is a head & neck surgery otolaryngologist in Neptune, NJ and has over 30 years of experience in the medical field. Dr. Houston has extensive experience in Otologic Conditions & Procedures. He graduated from Georgetown University School of Medicine in 1992. He is affiliated with medical facilities Jersey Shore University Medical Center and Ocean University Medical Center. He is accepting new patients.
3.3 Star Rating
Based on 63 reviews 3.3 Star Rating (63 reviews)
Practice
3700 State Route 33 Ste 101 Neptune, NJ 07753Compare Dr. Sean Houston, MD with other Head & Neck Surgery Otolaryngologists near you
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Dr. Houston's Reviews
Likelihood to recommend Dr. Houston
3.3
63 ratings, 24 with a written review
| 5 star | 52% | 52% |
| 4 star | 3% | 3% |
| 3 star | 0% | 0% |
| 2 star | 6% | 6% |
| 1 star | 38% | 38% |
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Would be 0 if offered as an option! Totally uprofessional, rude, negative, unconcerned, impatient, unclear and outright unpleasant. Seriously intend to have Medicare investigate and decline payment for what resulted in a totally unacceptable doctor/first time patient experience!
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Michelle Goodman – Dec 13, 2024
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Rude and Condescending
What went well
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
1 other person found this helpful
Helpful
Nov 01, 2024
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Hurt and confused
What went well
- Appointment scheduling
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
3 others found this helpful
Helpful
Apr 05, 2024
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visit was a waste of my time
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
Mar 07, 2024
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Excellent !
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 01, 2023
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Derisive and Poor Bedside Manner.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Apr 15, 2023
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He is rude acts like he knows everything when you ask too much he says he isn’t that smart. Ignored my ear pulsing luckily his colleague sent me to do testing and found a blood clot in my brain. He doesn’t care about patients every single time I went to him was stressful he doesn’t listen. Why be a doctor if you are rude, unprofessional and doesn’t want to help?
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Jan 23, 2023
We apologize for the unpleasant experience. We... Read More
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Not a happy experience
What went well
No results
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
- Long wait times
3 others found this helpful
Helpful
Anna V Schneider – Aug 05, 2022
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Dr. Houston is kind, compassionate, down to earth and an all around awesome person. He cares for his patients, always on point, and extremely educated. Our family loves and adores him!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
May 04, 2021
Dr. Houston's Reply –
Thank you for your support!
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Dr. Houston is very professional. Although he doesn't waste time, he takes time to read reports thoroughly. He explains everything fully and listens well to questions so that he can answer them completely. Dr. Houston gives his recommendation for treatment. He is willing and, in fact, encourages me to make decisions based on his recommendations as well as in consideration of the other medical conditions I have.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Nancy – Apr 01, 2021
Dr. Houston's Reply –
Thank you so much, Nancy!
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I think the doctor is very smart. But, he’s so bluntly unfriendly I started to laugh in the middle of the appointment. I wouldn’t say he’s mean or nasty, but he just doesn’t seem to care much about a patient’s feelings. He will definitely cut you off and he won’t look you in the eye or shake your hand when he comes into the room or leave. He’ll solve your issue, but the experience may leave you feeling bad for a few days after.
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Trusted the provider's decisions
- Wait times
What could be improved
- Didn't listen or answer questions
- Appointment was rushed
5 others found this helpful
Helpful
Mar 13, 2021
We apologize for the unpleasant experience. While... Read More
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The audiologist Danielle Wall and Dr Houston along with the medical assistant and all the receptionists were very kind and professional. The testing and the results were explained thoroughly. Highly recommend Coastal ENT in Neptune.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jose S. 01/07/2021 – Jan 20, 2021
Dr. Houston's Reply –
Thank you so much, Jose! We appreciate you!
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I have been with doctor Houston since I was 10 months old and he has helped me in so many ways. He is one of the best ENT’s you will ever find
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Sean M – Nov 07, 2020
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My experience was very good w/dr houston. I was very impressed w/his office staff!! They were patient, & friendly. I find some offices in this area(south Jersey) seem to be impatient & rude w/seniors. This was not the case in this office!!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 03, 2020
Dr. Houston's Reply –
Thank you so much!
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Very painful, my ear was infected and he had to open the canal. The good news is with medication I can now hear.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
1 other person found this helpful
Helpful
George Sullivan – Nov 12, 2019
Dr. Houston's Reply –
Thank you so much!
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When I asked him if my condition could get worse, he said, "I don't know, I don't have a crystal ball". I agree with all the other one stars. If I could give him less, I would.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Oct 24, 2019
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This was my first appointment with Dr. Houston. I found him to be very professional. He addressed every question I had asked and I found him to be very confident. Which is fine by me...
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Apr 30, 2019
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When you find a doctor who is excellent in his practice, treats you more like family than just another patient and goes above and beyond his scope to refer you to a different specialist to ensure you get the best care possible, you’ve hit the trifecta! That’s Dr. Sean Houston, ENT at Coastal Ear, Nose, Throat and Balancing Center.
I believe there are angels among us disguised as humans albeit unbeknownst to themselves. I'm convinced Dr. Houston is one of them.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kim Sullivan in Neptune City, NJ – Jan 10, 2019
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If you are looking for a doctor who is rude, self imporant, condesending and demeaning by all means make an appointment with Dr Houston. If he were the only doctor who could cure me I would have to die!
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
11 others found this helpful
Helpful
JMP in NJ – Sep 26, 2018
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Dr. Houston was a pleasure and knows his business. Office staff was nice. Office is large and very clean. Only downside was I was kept waiting for a while, but if everything else is good, it's worth the wait. Aside from wait, I highly recommend.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
2 others found this helpful
Helpful
Aug 15, 2018
Post a ResponseAre you Dr. Houston?
Leave a review
How was your experience with Dr. Houston?Overall Patient Satisfaction
63responses
Likelihood of recommending Dr. Houston to family and friends is 3.2539682 out of 5
About Me
care philosophy
Coastal Ear, Nose and Throat is committed to providing the highest quality, state-of-the-art-medical care in a compassionate and professional manner. Our physicians come from high-level training programs with expertise in treating both basic and...read morebiography
Dr. Sean Houston received his undergraduate degree in Biology from Georgetown University and his Medical Doctorate from the Georgetown School of Medicine. He completed his internship and residency at the University of Pittsburgh.Dr....read more
Ear, Nose, and Throat
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
University Otolaryngology
Residency HospitalUniversity Of Pittsburgh School Of Medicine
Residency HospitalGeorgetown University School Of Medicine
Medical School, 1992
American Board of Medical Specialties®
American Board of Otolaryngology
-
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
-
Otolaryngology-Head and Neck Surgery
†Self designated
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 7:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 7:00pm
- Fri: 8:00am - 4:30pm
- Sat: 8:00am - 12:30pm
- Directions
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 7:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 7:00pm
- Fri: 8:00am - 4:30pm
- Directions
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 7:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 4:30pm
- Directions
Affiliated Hospitals
- Recipient of 47
hospital awardsAmerica's 100 Best Hospitals Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
79%Patients said they were given information about recovering at home5% lower than the national average
75%Patients said that nurses always listened to them and explained things well - Recipient of 18
hospital awardsAmerica's 250 Best Hospitals Award™ (2025)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
81%Patients said they were given information about recovering at home3% lower than the national average
75%Patients said that nurses always listened to them and explained things well
Learn more about how Healthgrades measures Hospital Quality