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Dr. Roy Jackson, MD

Dr. Roy Jackson, MD

Internal Medicine*

Dr. Roy Jackson, MD is an internist in Pasadena, CA. He is affiliated with Huntington Hospital. He is accepting new patients and telehealth appointments.

2.6 Star Rating
Based on 9 reviews 2.6 Star Rating (9 reviews)

Practice

65 N Madison Ave Ste 709 Pasadena, CA 91101
Telehealth available

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Dr. Jackson's Reviews

Likelihood to recommend Dr. Jackson

2.6
9 ratings, 5 with a written review
5 star
33%
33%
4 star
0%
0%
3 star
0%
0%
2 star
22%
22%
1 star
44%
44%

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Do not recommend
Telehealth
Office doesn’t return calls. Appointments are a range of time and by phone. My appointment was missed and no return call despite calling 3 days. Doctor does not listen to you at all, talks over you, and discredits physical symptoms. Waste of time and money. I am immediately switching doctors. Do not recommend to anyone this office. My original doctor retired and I was put with this one. I had one in person appointment. One by phone. Another scheduled by phone that did not occur. I’ve never had such a ridiculous experience overall with an office and doctor. You will not get a word in edge wise.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Terrible experience overall – Oct 29, 2024
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Never
This doctor invaded my personal space too close for comfort even though I told him he needed to move back. He moved even closer says this is how he rolls. Made me so uncomfortable won't be back.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 27, 2024
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Won't trust my life and my family with other Doctor. DOCTOR ROY JACKSON is the best out there...Smart, knowledgeable, compassionate and good bedside manner. He did all my compete workup before my gallbladder surgery and found out early stages of cancer....He's An instrument of God that saved my life...Highly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
MD in Pasadena California – Mar 04, 2018
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I would not recommend Dr. Jackson to anyone. I see another Doctor in his office, I called after hours and Dr Jackson was on call. The office was suppose to call in a prescription to my pharmacy . After calling back the exchange which is terrible , he finally called me back and dismissed me and told me that he doesn't call pharmacy and to have them call him. Very rude , very uncaring. He is clearly only in it for the money , he doesn't care about his patients any more.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Feb 14, 2018
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He is a horrible Doctor and I'm not sorry to say that. Because of him misdiagnosising my father and brushing off my father's symptoms as nothing serious, my father is now dead. Had he been a more caring and concerned Doctor, maybe my dad could of had more time. I would never advise anyone to go to this fool. Honestly I feel he should have his medical license revoked. To anyone who reads this please be forewarned. He's not a good doctor, and this isn't a joke I wouldn't lie about my dad passing.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
10 others found this helpful
Helpful
Pasadena, CA – Feb 16, 2017
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About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • L A Co Usc Medical Center

    Residency Hospital
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Health Care Institute Medical Group65 N Madison Ave Ste 709 Pasadena, CA 91101
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