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Dr. Robert Santaella, MD

Dr. Robert Santaella, MD

General Surgery*
25+ years of experience

Dr. Robert Santaella, MD is a general surgeon in Frisco, TX and has over 25 years of experience in the medical field. He graduated from Johns Hopkins School of Medicine in 1995. He is affiliated with medical facilities such as Medical City Plano and Texas Health Presbyterian Hospital Plano. He is accepting new patients.

3.7 Star Rating
Based on 46 reviews 3.7 Star Rating (46 reviews)

Practice

6898 Lebanon Rd Ste 103 Frisco, TX 75034

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Dr. Santaella's Reviews

Likelihood to recommend Dr. Santaella

3.7

46 ratings, 18 with a written review
5 Star
65%
65%
4 Star
0%
0%
3 Star
2%
2%
2 Star
2%
2%
1 Star
30%
30%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sasha – Dec 28, 2024
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What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Aug 29, 2024
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Apr 22, 2021
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What went well
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Harold Allen – Jul 18, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Victoria in TX – Jul 30, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Todd Spear in TX, TX – Feb 06, 2019
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Frisco – May 22, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Bannon in Frisco, Tx – May 22, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Little Elm, TX – Sep 01, 2017
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What went well
No results
What could be improved
  • Staff wasn't friendly
2 people found this helpful
Helpful
POPPY KITE in Mckinney, TX – Jul 30, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Tanya Blue in Frisco – Jul 13, 2017
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 people found this helpful
Helpful
CJ in Prosper, TX – Jun 22, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 people found this helpful
Helpful
Mckinney, TX – Jun 16, 2017
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Mckinney, TX – Jun 15, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Coppell, TX – Sep 15, 2016
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What went well
No results
What could be improved
No results
4 people found this helpful
Helpful
Allen, TX – Sep 03, 2016
×Post a ResponseAre you Dr. Robert Santaella, MD?
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
LQ in Plano, TX – Aug 08, 2016
×Post a ResponseAre you Dr. Robert Santaella, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 people found this helpful
Helpful
Teresa R in Prosper, TX – May 03, 2016
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About Me

care philosophy

We treat our patients as we would like to be treated. We match unequalled training and dedication with that philosophy.
  • General Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Alabama, Birmingham

    Internship Hospital, 1996
  • Johns Hopkins School Of Medicine

    Medical School, 1995
  • Louisiana State University

    Undergraduate School, 1991
American Board of Medical Specialties®
American Board of Surgery®
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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  • Spanish

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Locations

Practice

Santaella Surgical Services PA6898 Lebanon Rd Ste 103 Frisco, TX 75034
1

Affiliated Hospitals

  • Texas Health Center for Diagnostics & Surgery

    6020 W Parker Rd
    Plano, TX 75093
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    88%
    Patients said the area around their rooms was always kept quiet at night

    21% higher than the national average

    View all patient feedback
  • Texas Health Frisco

    12400 Dallas Pkwy
    Frisco, TX 75033
    Recipient of 1
    hospital award

    Patient Safety Excellence Award™ (2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home
    82%
    Patients who gave a rating of 9 or 10

    11% higher than the national average

    View all patient feedback
  • Baylor Scott and White Medical Center Centennial

    12505 Lebanon Rd
    Frisco, TX 75035
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
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