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Dr. Robert Belser, MD

Dr. Robert Belser, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Robert Belser, MD is a head & neck surgery otolaryngologist in Lancaster, PA and has over 30 years of experience in the medical field. He graduated from University of Pennsylvania Perelman School of Medicine in 1991. He is affiliated with Lancaster General Hospital. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 22 reviews 4.7 Star Rating (22 reviews)

Practice

2185 Oregon Pike Lancaster, PA 17601
Telehealth available

Dr. Belser is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Areas of Expertise
    Dr. Belser specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ See hospitals
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Dr. Belser's Reviews

Likelihood to recommend Dr. Belser

4.7
22 ratings, 10 with a written review
5 star
86%
86%
4 star
5%
5%
3 star
5%
5%
2 star
0%
0%
1 star
5%
5%

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Sinus problem
Could not have been better. Dr. Belser puts you at ease immediately with his warm smile and caring demeanor. Never rushed, he explains your condition, he listens and answers all your questions. Great doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
George L. Kahler – Oct 31, 2024
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I give 5 stars for Dr Belser. He explained my issue very thoroughly and answered all of my questions. Very personable.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 20, 2024
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Dr. Belser has a real gift of making you feel comfortable when answering all of my concerns. He answered all my questions and has a great sense of humor that helps to put you at ease. He has a conservative approach but is very thorough and is following up with a second ultrasound to recheck everything to see how things compare to the first . Thank you to the staff and Dr. Belser for a pleasant experience!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue Rothfus – Jul 01, 2023
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Professional. Personable. Explained everything thoroughly. Comfortable to be with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Bernard Nichols – Jul 22, 2021
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Communicated what Dr. Rosenberg could/or would not. Understood the difficulties and concerns I have and tried to help the best he could. Responded to questions timely on the portal and communicated effectively. Made me feel like a person, and spoke to me as the intelligible being I am by not dismissing my concerns or complaints, and directed me accordingly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
kris p – Jan 30, 2021
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Very personable, good listener, thorough, positive, no question unanswered.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Jul 30, 2020
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Very friendly, knowledgeable, and took a conservative approach to my issue. Follow up phone call from Dr. Belser himself day after radiology study concerning results, which greatly eased my mind.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
6 others found this helpful
Helpful
Oct 18, 2019
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My overall satisfaction with the medical care that I received from Dr. Belser is very high...my disappointment is with the billing practices. I paid my copay and saw Dr. Belser...he said he needed to have my hearing checked to complete his diagnosis, and walked me into the office next to his. What he didn’t tell me was that the hearing test would be billed as a totally separate service...and would require a separate copay. I didn’t find that out until received a follow up bill in the mail.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Fred in Lititz, PA – Dec 15, 2018
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Dr. Belser Thanks so much for your visit with us. My big complaint is why we can not schedule tests immediately. Telling us we will receive times and dates via U.S. mail is ridiculous. This is the first time we have encountered such an antiquated process. No need for this. We should know before we leave your office when tests are scheduled. Not happy with any of this!!!!!! We need to know this before a surgical process. Your staff should be able to call and schedule tests.!!!!!!!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
12 others found this helpful
Helpful
William H. Curtis in Brownstown Pa. 17508 – Mar 29, 2016
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Dr Belser is the nicest physician I've met. He is pleasant, talks loudly enough for those with hearing impairment and tells you what he is doing. Can't say enough good things about my first impression of Dr Belser.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Dar27 in Cornwall – Mar 23, 2016
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Leave a review

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About Me

biography

Dr. Robert Belser, MD is a head & neck surgery otolaryngologist in Lancaster, PA and has over 30 years of experience in the medical field. He graduated from University of Pennsylvania Perelman School of Medicine in 1991. He is affiliated with Lancaster...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Case Western Res University

    Residency Hospital
  • University Hosps Of Cleveland

    Internship Hospital
  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 1991
American Board of Medical Specialties®
American Board of Otolaryngology
Otolaryngology
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Belser is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Kaplan Family Hearing Center LLC2185 Oregon Pike Lancaster, PA 17601
    1

    Affiliated Hospitals

    • Lancaster General Hospital

      555 N Duke St
      Lancaster, PA 17602
      Recipient of 42
      hospital awards

      America's 100 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      America's 250 Best Hospitals Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      82%
      Patients said that nurses always listened to them and explained things well

      7% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality