background
background
Dr. Richard Cross, MD

Dr. Richard Cross, MD

Orthopedic Surgery*

Dr. Richard Cross, MD is an orthopedic surgeon in Redding, CA. He is affiliated with Shasta Regional Medical Center. He is accepting new patients.

3.7 Star Rating
Based on 20 reviews 3.7 Star Rating (20 reviews)

Practice

1230 East St Ste A Redding, CA 96001

Make an Appointment

At a Glance

  • Area of Expertise
    Dr. Cross specializes in the area of Sports Medicine. See board certifications
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Friendly Staff
    Patients said the staff was friendly. See reviews
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Cross' Reviews

Likelihood to recommend Dr. Cross

3.7
20 ratings, 7 with a written review
5 star
65%
65%
4 star
0%
0%
3 star
5%
5%
2 star
0%
0%
1 star
30%
30%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Excellent care
Dr. Cross actually talks to me and explains what to expect of surgery and recovery. His staff has been thoughtful and efficient. I've had both of my shoulders repaired and have recovered well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RO ...Redding – Oct 10, 2023
Thank you for your feedback as we love to hear... Read More
×Post a ResponseAre you Dr. Cross?
Excellent, I find him very willing to spend time answering. Have had 2 total knee replacements, 1 in 2015 and 1 in 2022. With excellent results on both. Would definitely let him do any other ortho. surgeries necessary.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
SM – Feb 08, 2023
×Post a ResponseAre you Dr. Cross?
Heather in office is incompetent. Cancelled surgery because of her inept service. Going somewhere else.
What went well
No results
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Jun 10, 2020
×Post a ResponseAre you Dr. Cross?
No complaints - excellent outcome on partial knee replacement
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 19, 2019
×Post a ResponseAre you Dr. Cross?
Very poor outcome to hip replacement, replacement. Dr. Cross did not come speak to my husband after my surgery was completed. Very cavalier attitude. He had operated on me previously, doing a right and left hip replacement and a total right shoulder replacement. He also operated on my son 4 times for high school sports injuries. I have had foot surgery in the recent past to make walking with a walker easier. No satisfactory explanation was ever given for my loss of use of my lower left leg. D
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Catharine Norcross in Redding, CA – Oct 11, 2018
×Post a ResponseAre you Dr. Cross?
Excellent outcome after surgery for torn meniscus.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Redding – Mar 09, 2017
×Post a ResponseAre you Dr. Cross?
Excellent orthopod
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sheryl in Redding CA – Dec 29, 2016
×Post a ResponseAre you Dr. Cross?

Leave a review

How was your experience with Dr. Cross?

About Me

care philosophy

One on one personalized care.
  • Orthopedic Surgery

  • Orthopedics

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • John Peter Smith

    Internship Hospital, 1985
American Board of Medical Specialties®
American Board of Medical Specialties
Sports Medicine
Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Jack C. Nichols II1230 East St Ste A Redding, CA 96001
1

Affiliated Hospitals

  • Shasta Regional Medical Center

    1100 Butte St
    Redding, CA 96001
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    67%
    Patients said that doctors always listened to them and explained things well

    9% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality