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Dr. Richard Burg, MD

Dr. Richard Burg, MD

Orthopedic Surgery*
20+ years of experience

Dr. Richard Burg, MD is an orthopedic surgeon in Allen, TX and has over 20 years of experience in the medical field. He graduated from University of Minnesota Medical School in 2002. He is affiliated with medical facilities such as Medical City Plano and Medical City McKinney. He is accepting new patients.

3.6 Star Rating
Based on 45 reviews 3.6 Star Rating (45 reviews)

Total Orthopedics Sports & Spine - Allen

1125 Raintree Cir Ste 100 Allen, TX 75013

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Dr. Burg's Reviews

Likelihood to recommend Dr. Burg

3.6
45 ratings, 22 with a written review
5 star
64%
64%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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I got my life back after surgery!
I highly recommend Dr. Richard Burg at Total Orthopedics Sports & Spine. Dr. Burg, Clay Friddle PA, and Marissa Velazquez CMA are professional, compassionate, and highly skilled at their jobs. I couldn't stand or walk before surgery for more than 3 minutes. I had to lean on a walker, cane, or shopping cart for almost 8 months. We tried all the conversative options 1st that didn't help, so surgery was elected. Dr. Burg performed a ALIF at L4-L5 & L5-S1. I am 4.5 weeks after surgery, I can stand and even power walk around the neighborhood, it's a miracle. I am so grateful for the team. I got my life back!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Shaun, Plano Tx – Jan 29, 2024
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Great experience
I had an ACDF done by Dr Burg in December 2022. The whole experience went great. The office staff was great at explaining things and all of the paperwork was filled out timely. Dr Burg is thorough and explained everything as well as answered all of my questions. The whole process was seamless. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ami – Mar 08, 2023
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I went to Dr. Burg because he was highly recommended. I used to be an elite level gymnast and have had many injuries. I've been having back pain for over a year now. have been told by multiple chiropractors and friends that are physical therapists that there seems to be something wrong with a disc in my back. For my first visit I saw his PA. They took an xray of just my neck, even though my pain is not in my neck. He was in a rush and barely asked about my injury history and barely examined my back. He was basically blowing off all my questions. His favorite answer was "there are alot of muscles that connect there." He also was saying that I might need an MRI but he wasn't going to order it unless he felt like I needed it after trying PT for 4 weeks. I felt like, just because I am young, he thought that I was of little concern to him. I will not be returning to this office after this experience.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Abigail Johnston – Jan 15, 2023
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Find someone else
Extremely difficult to get anyone on the phone. On hold for about 30 minutes every time I called. After finally getting an appointment I saw Dr Burg and felt like he didn’t care. He had zero compassion and will I never go back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Derrel F – Jul 06, 2022
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Get a 2nd and 3rd opinion before surgery!
I was recommended to Dr Burg from a friend after seeing a surgeon in Plano that I was referred to for reoccurring back pain. The original surgeon said I needed a big surgery in my abdomen and back at a small hospital in Ft Worth I never had heard of and also a urine test. Dr Burg recommended trying physical therapy before any surgeries and I have been great since starting my sessions in July of 2021
What went well
  • Office environment
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Allan – May 03, 2022
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Dr. Burg treated me for neck pain. I had it for many years. I went to several other places and Dr. Burg was the only surgeon that recommended artificial disc replacement. I am an attorney and he was concerned about my adjacent levels. I am pain free and couldn’t be happier. I was so scared about the thought of spine surgery. Dr. Burg has an amazing staff. I would highly recommend Dr. Burg if you are having back or neck pain.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 03, 2022
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Worst Office STAFF and MEDICAL ASSISTANT (Marissa) I have had to deal with. When you call you sit on hold for at least 5 - 10 minutes each time. The doctor referred me to another Doctor for Injections and due to that Doctor not accepting my insurance, they had emailed Dr. Burg's scheduler in the office making them aware of this. I waited a month, due to Covid, thinking it was taking longer than usual for that office to contact me. I started making phone calls to find out that the Pain Management Doctor's office had sent the notice, but no one had try to contact me or find another Doctor. I had to make phone calls to several other doctors before finding one and then had to proceed of asking for the referral to be sent to the new doctor. Had three injections, followed up back with Dr. Burg, who then ordered a CT Myelogram. I was referred to Envision Imaging and was told they only do this type of test in Bedford, which is and hour and a half from where I live. Called the office ag
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Patient in Pain – Oct 20, 2020
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Phenomenal, changed my life and rid me of horrible neck and shoulder pain. Am sincerely grateful for him and his staff.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Steve Duffy, MD – Sep 16, 2020
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I’ve been dealing with neck pain for the past 4 years, I’ve seen many different kinds of doctors, I’ve had numerous imaging and numerous procedures, I even had surgery by a different surgeon 11 months ago. All of which ended with the same result....NO result. I’m happy to have found Dr. Burg, I wish I would have found him years ago! I like that he goes over and looks at the imaging in office with you and shows you in detail what is wrong and why it’s wrong. Everything ran quickly and smoothly the day of surgery and everyone on Dr. Burg’s team was great!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Debbie S. – Sep 14, 2020
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Horrible bedside manner rude and arrogant. Will not prescribe medication to manage pain. Just wants to do surgery immediately.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Sep 08, 2020
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excellent surgeon, Dr. Burg changed my wife's life with a neck surgery. She has been able to return work and enjoy life again. thank you Dr. Burg.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ray in Sunnyvale, TX – Jun 26, 2019
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Had back surgery for a brace to straighten out my spine. Dr. Burg was extremely professional and competent. In the hospital for two days, in bed at home for one day and up and walking the following day without any pain or discomfort. Did not need any pain pills and have had no problems for the last year. Would highly recommend for a consultation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
J. LoBello in Fairview – May 31, 2019
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Dr Burg and his PA Clay are amazing!!! I have been dealing with neck pain since 2014. I've tried all the non surgical options throughout the years to no avail. Dr Burg performed an ACDF at 5-T1, 3 levels. I'm 1 month out with NO PAIN. I can't tell you what a difference it has made in my life. Dr Burg is knowledgeable and was patient with all my questions. I'm SO grateful for these professionals, couldn't recommend more highly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shaun O'Neal in Plano, TX – Jan 29, 2019
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Dr Burg gave me my life back! He removed 2 herniated discs in my lower back and by doing so I can now walk tall with ZERO pain! He is a no nonsense person and doesn’t sugar coat anything. I appreciated his straightforward nature as I was better prepared for the recovery process.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
A Rubin in McKinney, TX – Nov 26, 2018
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Dr Burg was very thorough & took his time explaining my husband’s condition & choices so we could fully decide on our options. Even to the point of hooking us up w/a primary doctor for our pre op orders since we’re relatively new to town. He seems to be a very caring individual & we’re quite pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Ron & Sandy – Jun 15, 2018
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I was highly displeased with Dr. Burgs office and Ortho Texas for their disregard for patient care. I was scheduled for surgery a few weeks ago. The doctor did not show up to my pre-op appointment and the CNA/Nurse rushed my appt and told me everything about my surgery was on a piece of paper. I cancelled my surgery as the conflicting information and lack of care is at the utmost importance when going under the knife. Extremely disappointed. Invest in inter-professional communication training.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Leigh Cobbs in Allen Texas – Apr 03, 2018
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Dr. Burg was arrogant, belligerent, and all-around awful to my 84yo mother suffering with chronic pain, reducing her to tears and not caring about that, either. If surgeons are renowned for their lack of bedside manner, this guy is their poster-child. Oh – and we waited 90 minutes for the privilege!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
9 others found this helpful
Helpful
Mar 27, 2018
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Likelihood: ZERO. Made appt. with Dr. Burg, downloaded all new patient docs & completed before going in. Rec'd text confirmation of appt. & replied "yes". Arrived 30 minutes early for 11 am appt. Staff said appt. had been cancelled. I showed them the text & they supposedly "fixed it". In reality, I got bumped. Sat the waiting room until 11:35, with no call back. Finally had to leave & go back to work. I know doctors are "important people", but my time is also valuable.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Mar 22, 2018
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Dr Burg was very thorough with me during our visit and took time to explain everything about my injury and my options he even spoke so that I could understand which is rare with alto of doctors. Thanks Dr Burg
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Guy Garland in Irving, TX – May 24, 2017
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Dr. Burg is a fantastic surgeon. After exhausting all non-surgical options to relieve my neck and arm pain, he performed a 2-level cervical fusion for me. I am now pain-free and my quality of life has improved 100%. He is very direct and answered every single one of my questions thoroughly throughout the entire process. He treated me like a person, not just a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
11 others found this helpful
Helpful
C. Merrill in Allen, TX – Apr 05, 2017
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About Me

care philosophy

Rick Burg, MD, is a board-certified and fellowship-trained spine surgeon specializing in minimally invasive spine surgery, degenerative and deformity conditions of the cervical, thoracic and lumbar spine. Dr Burg went to the Carlson School of Management...read more

biography

Rick Burg, MD, is a board-certified and fellowship-trained spine surgeon specializing in minimally invasive spine surgery, degenerative and deformity conditions of the cervical, thoracic and lumbar spine. Dr. Burg went to the Carlson School of...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Minnesota Department Of Surgery

    Internship Hospital
  • Orthopaedic & Neurological Spine Surgery, Cleveland Spine Institute

    Fellowship Hospital, 2008
  • University Of Minnesota Dept. Of Orthopaedic Surgery

    Residency Hospital, 2007
  • University Of Minnesota Medical School

    Medical School, 2002
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations

Total Orthopedics Sports & Spine - Allen

Total Orthopedics Sports & Spine - Allen1125 Raintree Cir Ste 100 Allen, TX 75013
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Total Orthopedics Sports & Spine - McKinney

Total Orthopedics Sports & Spine - McKinney7300 Eldorado Pkwy Ste 165 McKinney, TX 75070
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions