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Dr. Ramon Lugo, MD

Dr. Ramon Lugo, MD

Neurology*
15+ years of experience

Dr. Ramon Lugo, MD is a neurologist in Weston, FL and has over 15 years of experience in the medical field. He graduated from Ponce Health Sciences University School of Medicine in 2005. He is affiliated with medical facilities Memorial Hospital West and Cleveland Clinic Hospital. He is accepting new patients and telehealth appointments.

2.7 Star Rating
Based on 14 reviews 2.7 Star Rating (14 reviews)

Practice

2950 Cleveland Clinic Blvd Weston, FL 33331
Telehealth available

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Dr. Lugo's Reviews

Likelihood to recommend Dr. Lugo

2.7
14 ratings, 9 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
57%
57%

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terrible bead side manners
since my first visit, seems like it he was trying to get rid of me. No time for discussions, always avoided eye contact. Finally suggested to try 'my coworkers her', Bedside manners of an elephant in a china store. Good luck if you try him
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
Helpful
Oct 29, 2024
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Cares
Dr. Lugo listens to me- when I cry when I’m angry. He addresses it he’s awesome
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debra Lawrence – Feb 02, 2024
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Lack of interest, no compassion for the patient .
Telehealth
He is not clear with his diagnosis, he prescribe medication with out being sure of your problem. Impossible to get any help with the office
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 17, 2023
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Not recommended
Noticeable lack of specialty in neurological field of study. Sad but true. Our families go to specialists for their expertise. “Dr” Lugo is not recommended for neurology concerns.
What went well
No results
What could be improved
No results
Helpful
Christina Lugo – Oct 10, 2023
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Good luck if you need a test !! No complaints with De Lugo as a doctor. Problem is his office staff. If you call expect to be placed on hold until you hang up in despair. I have called and so has my insurance and the hospital trying to get pre authorization for tests ordered and we are put on hold for 30-45 minutes forcing us to eventually abandon the call. This has been going on since October 6 when he ordered the tests to today March 3 and still no resolution. I have had to cancel and reschedule the tests three times due to their behavior.. Messages sent thru Cleveland Clinic my chart (patient portal) remain unanswered forever.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Maria – Mar 04, 2023
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Excellent neurologist
Dr. Lugo is focused on improving your health. He is attentive, responsive, and talented. I highly recommend him. I would also like to applaud his staff, especially Fran, who is kind and courteous.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 15, 2022
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Unconcerned
Seems very lackadaisical, uncaring and offers no support. It is difficult to find a good neurologist.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Gail Tonelli – Aug 13, 2022
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My mother was referred to Dr. Lugo at Cleveland Clinic Weston, FL for short memory loss. After the first appointment, it was impossible to try to talk to him directly. All messages were through his assistants, who took days to receive replies. She was finally diagnosed with Alzheimer's (AD), but guess what? Do you think that Dr. Lugo called us or saw us in person to meet and tell us the bad news and how we should do to manage the situation?? Absolutely NOT!! He asked one of his nurses to call and tell us the news. "Hello, this is Nurse X from Dr. Lugo's office. Your mother has AD and Dr. Lugo sent a prescription for donepezil to the Walgreens pharmacy under her account. Start giving her the donezepil as instructed and call in 4-6 weeks." Is that the way to treat patients and their family members???
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
6 others found this helpful
Helpful
Total lack of empathy – Apr 21, 2021
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Dr Lugo is a excellent professional, caring and explains diagnosis very clearly. He saw my mom that recently was diagnosed with PD. Great doctor and human being.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Fabiana in Hollywood, FL – Feb 16, 2017
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About Me

care philosophy

As an academic medical center, Cleveland Clinic Florida provides world class care. Our mission is to provide better care of the sick, investigation of their problems, and further education of those who serve. We strive to provide Best-in-Class patient experiences and superior clinical outcomes.
  • Neurology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cleveland Clinic Florida

    Residency Hospital
  • San Luke's Hospital

    Residency Hospital
  • Ponce Health Sciences University School Of Medicine

    Medical School, 2005
  • University Of Puerto Rico / Medical Sciences Campus

    Undergraduate School, 2001
American Board of Medical Specialties®
American Board of Psychiatry & Neurology®
Neurology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

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Locations

Practice

Cleveland Clinic Florida2950 Cleveland Clinic Blvd Weston, FL 33331
1
  • Call
  • Fax
  • Hours
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Cleveland Clinic4520 Donald Ross Rd Ste 200 Palm Beach Gardens, FL 33418
2