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Dr. Ralph Paone, MD

Dr. Ralph Paone, MD

Cardiothoracic Surgery*
35+ years of experience

Dr. Ralph Paone, MD is a cardiothoracic surgeon in Lubbock, TX and has over 35 years of experience in the medical field. He graduated from University of Texas Medical Branch in 1986. He is affiliated with medical facilities University Medical Center and Lubbock Heart & Surgical Hospital. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 18 reviews 4.1 Star Rating (18 reviews)

West Texas Heart Surgery

3502 9th St Ste 260 Office Lubbock, TX 79415
Telehealth available

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At a Glance

  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Paone's Reviews

Likelihood to recommend Dr. Paone

4.1

18 ratings, 11 with a written review
5 Star
72%
72%
4 Star
0%
0%
3 Star
11%
11%
2 Star
0%
0%
1 Star
17%
17%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Caroline – Mar 06, 2024
Thank you, Caroline, for the positive feedback....Read More
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
May 24, 2023
Thank you for your feedback and we’re sorry for...Read More
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
Helpful
Rick Bruce – Dec 08, 2021
Hi Rick, thank you for your feedback and we’re...Read More
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Mar 25, 2019
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Dec 24, 2017
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Wayne Slinkard in Roswell, NM – Aug 29, 2017
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Frank Nymeyer in Carlsbad, NM – Aug 26, 2017
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 person found this helpful
Helpful
Nancy P in Richardson, TX – Dec 04, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Tim S in Roswell Nm – Nov 26, 2016
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 people found this helpful
Helpful
Anonymous in Lubbock, TX – Nov 22, 2016
×Post a ResponseAre you Dr. Ralph Paone, MD?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 people found this helpful
Helpful
Krystal dennis in Hobbs nm – Mar 14, 2016
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About Me

care philosophy

As a Cardiovascular and Thoracic Surgeon practicing in a academic, tertiary care hospital, I can offer my patients the latest technologies and devices available in our specialty. Texas Tech - University Medical Center in Lubbock has a state of...read more
  • Cardiothoracic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Texas Tech University Of Health Sciences Center

    Residency Hospital
  • University Nm|university Of New Mexicohealth Scie

    Fellowship Hospital, 1993
  • Tex Tech University|texastech University Health Sciences Center

    Internship Hospital, 1987
  • University Of Texas Medical Branch

    Medical School, 1986
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

West Texas Heart Surgery

West Texas Heart Surgery3502 9th St Ste 260 Office Lubbock, TX 79415
1

Affiliated Hospitals

  • Lubbock Heart & Surgical Hospital

    4810 N Loop 289
    Lubbock, TX 79416

    How patients felt about the care they received at this hospital.

    85%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    84%
    Patients said they were given information about recovering at home

    3% lower than the national average

    View all patient feedback
  • University Medical Center

    602 Indiana Ave
    Lubbock, TX 79415
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    80%
    Patients said that nurses always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality