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Dr. Rachel Donnelly, MD

Dr. Rachel Donnelly, MD

Family Medicine*
30+ years of experience

Dr. Rachel Donnelly, MD is a family medicine physician in Dedham, MA and has over 30 years of experience in the medical field. She graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1994. She is affiliated with Beth Israel Deaconess Hospital-Needham. She is accepting telehealth appointments.

2.5 Star Rating
Based on 28 reviews 2.5 Star Rating (28 reviews)

Practice

333 Elm St Ste 220 Dedham, MA 02026
Telehealth available

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Dr. Donnelly's Reviews

Likelihood to recommend Dr. Donnelly

2.5
28 ratings, 10 with a written review
5 star
32%
32%
4 star
4%
4%
3 star
0%
0%
2 star
7%
7%
1 star
57%
57%

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Exceptional Care
Telehealth
I can't say enough good things about Dr. Donnelly. She is incredibly personable and makes every visit feel comfortable and easy. I've had three telehealth appointments with her, and each one has been a positive experience. She listens attentively, explains everything clearly, and truly cares about her patients. It's rare to find a doctor who combines professionalism with such a warm and approachable demeanor. Highly recommend her to anyone looking for exceptional care!
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 25, 2024
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Avoid Dr Donnelly
Dr Donnelly is probably the worst Dr I've even had the displeasure of dealing with. She is rude, dismissive, uncompassionate and unprofessional to say the least. She clearly doesn't care about listening to or helping her patients. From my perspective she clearly doesn't enjoy her job. She should find a new profession that doesn't involve caring for other people. Stop wasting your patients precious time Dr. Donnelly!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jun 23, 2023
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She did not listen to my needs and several times during the appointment mentioned she was running out of time and looked at her watch while I was talking. Do not see this doctor.
What went well
No results
What could be improved
  • Office environment
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
ctybee2217 – Feb 12, 2022
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I called to make an appointment at Dr. Harrison's office, even confirmed it on my own, then went in at the scheduled time. They had the audacity to tell me there was nothing in their system. The staff even started laughing about it. The doctor came over and said there was nothing she could do and seemed very nonchalant and rude about it. Absolutely horrible experience and beyond unprofessional. Stay away.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
Aug 04, 2020
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Changed to this Dr last week. She was in and out of the room within 5 minutes. Cut me off as I was describing some concerns. Changing my primary care again effective tomorrow. Disappointing
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Cb in MA – Aug 19, 2018
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The level of incompetence and carelessness is astonishing ! All of my message were ignored , even though I was and still am in despair . Avoid this "health provider" !
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Jul 27, 2018
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Chose this primary care physician based on her educational background and years of experience. I should have researched her reviews of close to 2.5 out of 5 on many sites before I changed her to my doctor. Dr. Harrison is very aloof, never responds to messages, and walked out of the room in the middle of my physical before I could ask additional questions, never saying goodbye and sent her PA in to give me a shot. Worst doctor in my entire life. Cannot put my health in this doctors hands.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Learn to Care About Your Patients – May 09, 2018
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I've found Dr. Harrison to be one of the better family doctors I've had. Wait time is minimal - at my last doc it would take over an hour to get seen and out the door so the quick turn around is refreshing. Prior reviews claim she leaves without addressing concerns/running tests, but all you have to do is keep asking questions until you're satisfied. I've been a patient here for four years and highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
WDH in Roslindale, MA – Aug 09, 2017
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Do not go to hernia you want a doctor who cares, listens and pay attention to detail. She does not care about you and laugh in front of your face regarding your issue. If you do not believe me, then go ahead see her for yourself.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
11 others found this helpful
Helpful
John doe in Dedham, MA – Jan 14, 2017
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Pretty disappointed with my recent physical...Nurse practitioner took my vitals, height, weight etc, and left room. Dr. Harrison came in, quickly checked my eyes/ears/heart, and then asked if I had any concerns. I mentioned an ankle injury that I wanted her to check, and a bump on my arm. She did not inspect these at that time, but asked what shots I was up to date on. She left the room, sent in a nurse to give me a shot, & then I was told that I was done w/o being properly examined! Annoying...
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
15 others found this helpful
Helpful
Dedham, MA – Aug 10, 2016
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About Me

biography

Dr. Rachel Donnelly, MD is a family medicine physician in Dedham, MA and has over 30 years of experience in the medical field. She graduated from UNIVERSITY OF MASSACHUSETTS / BOSTON CAMPUS in 1994. She is affiliated with Beth Israel Deaconess Hospital-Needham. She is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Massachusetts / Boston Campus

    Medical School, 1994
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

1

Practice

2

Affiliated Hospitals

  • Beth Israel Deaconess Hospital-Needham

    148 Chestnut St
    Needham, MA 02492

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality