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Dr. Po Lam, MD

Dr. Po Lam, MD

Urology*
20+ years of experience

Dr. Po Lam, MD is a urologist in Syracuse, NY and has over 20 years of experience in the medical field. Dr. Lam has extensive experience in Urinary Calculi & Removal. He graduated from University of Texas Medical Branch in 2000. He is affiliated with medical facilities such as Crouse Hospital and Claxton-Hepburn Medical Center. He is accepting new patients and telehealth appointments.

4.9 Star Rating
Based on 27 reviews 4.9 Star Rating (27 reviews)

Associated Medical Professionals of NY - Syracuse NY

1226 E Water St Syracuse, NY 13210
Telehealth available

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Dr. Lam is a Healthgrades Choice provider in Urology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Lam specializes in the area of Urology. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews
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Dr. Lam's Reviews

Likelihood to recommend Dr. Lam

4.9
27 ratings, 15 with a written review
5 star
93%
93%
4 star
4%
4%
3 star
4%
4%
2 star
0%
0%
1 star
0%
0%

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The best
Telehealth
Whether in the lab, in the office, or in a phone call he is absolutely a “10”. Caring and confident, one of the best providers I’ve ever been to!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 24, 2025
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Everyone in the office are exceptionally friendly
Telehealth
Dr Lam is very passionate and listens to what my concerns were. Never felt rushed. He is outstanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Svsnson – Mar 06, 2025
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Very professional with very good people skills.
Staff is very friendly and professional.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Haskell – Oct 03, 2024
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Very personable
My first visit with him after my robotic prostatectomy. I was having pain from the catheter longer than usual. He immediately understood the situation and prescribed meds that would speed up the recovery and lessen the pain. I took the antibiotic and I think I noticed a marked reduction in the pain.
What went well
  • I felt respected
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Oct 03, 2024
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A Doctor’s doctor
Dr. Lam is the best there is. He is very thorough, experienced, explains everything clearly, follows up, etc. His reputation is stellar and such that it is known in the health care community that when you need a top urologist in NY, you see Dr. Lam.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Betro – Oct 03, 2024
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Having had prostate surgery done by Dr. Lam, I can honestly say I wish all my doctors were like him. I truly believe he cares immensely about his patients and his practice. Dr. Lam gives his best knowledge and advice about treatment options, while making you feel comfortable about the fact that it is your decision. So far with me everything has been going well
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 20, 2023
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Gregory Godfrey
I would not go to AMP Urolgy ever again. It's coming up on 3yrs after bladder removal sugery and I must have it done again. Because Dr. PO Lam did it wrong. I spent 3 wks. In hospital at Crouse in Syracuse NY do to a infection. Dr. Lam left my bowel leaking into my body causing infection. Took me 12 plus weeks to get back to work. Two more stays at Oneida Hospital due to bowel blockages. Now I must have revistion surgery 3/22/22 with upstate urolgy and Dr. Jacobs.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Gregory Godfrey – Mar 08, 2022
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dr lam is a true professional a wonderful humanbeing always had a great time talking to poman when i go to visit him hes always friendly with a big smile on his face and his honesty as adr is great
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
hal e – Feb 13, 2022
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My visits have included laser surgeries. over a ten year period. Dr. Lam is an excellent surgeon. He is not so good at describing your condition or discussing options fully. He has been lacking in his efforts to describe the procedure, its execution and consequences and does not take second opinions well.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
Helpful
Brendan – Jul 20, 2020
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Dr. Lam was great in terms of friendliness and approachability and in terms of intelligence and skill with surgery. My operation was a pretty simple one but he did it with as much care as a more complicated case. Don't return to physical activity too early like I did. I caused myself some pain and swelling but it was entirely my own fault.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Syracuse, NY – Feb 13, 2019
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Dr. Po Lam is probably the best Urologist/Surgeon in Syracuse. He removed my prostate, after a Gleason 9 diagnosis, confirmed by Roswell Park Comprehensive Cancer Center in Buffalo. Incontinence, which is a common side-affect of this surgery, was resolved in weeks, rather than months, due to his competence and bladder preservation technique. Very few surgeons offer that. His Physician Assistant is also excellent. However, the local office: AMP Urology, is not like Roswell.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Staff wasn't friendly
8 others found this helpful
Helpful
Carlo in Syracuse – Apr 17, 2018
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My first choice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Bernard l. Brezee in Auburn NY – Oct 24, 2017
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Met with Dr. Lam to consult with him regarding possible prostate surgery. He is a very knowledgeable and genuine professional. He answered all of my questions in a way that I could understand and showed me respect. He has a great sense of humor and that help when dealing with a subject like cancer. I would highly recommend him and will probably enlist his services if I choose surgery as a treatment option.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
13 others found this helpful
Helpful
R. Steinkamp in Hamilton, NY – Aug 16, 2017
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Dr. Lam took care of me and and ER experience. I have never met or had a more empathetic kind Dr in my experience. He listened and cared and even called on weekends to make sure I was feeling OK. He's an excellent surgeon. I would highly recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
14 others found this helpful
Helpful
Jackie Coss in Liverpool, NY – Jul 12, 2017
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He is a very skilled surgeon with a critical eye for factors which could contribute to the patient's condition. He is unique among local urologists and I would unequivocally recommend him to patients with conditions requiring extraordinary care. He provides thorough and understandable explanations of the situation and his proposed course of actions. I was extremely fortunate to be one of his patients. He clearly has the highest respect from his colleagues and hospital and office staff members.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
37 others found this helpful
Helpful
Jerry Groff in Cazenovia, New York – Mar 20, 2016
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Leave a review

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About Me

biography

Dr. Po N. Lam is a graduate of the University of Texas Southwestern Medical Center at Dallas. He completed his surgical training from the University of Louisville Health Sciences Center. He went on to receive his urologic training at the University...read more
  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Oklahoma Health Sciences Center - Oklahoma City

    Fellowship Hospital
  • University Of Texas Medical Branch

    Medical School, 2000
  • University At Buffalo Jacobs School Of Medicine And Biomedical Sciences

American Board of Medical Specialties®
American Board of Urology®
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Lam is a Healthgrades Choice provider in Urology

    Read our methodology

    Online Care for Men's Health (Sponsored)

    Locations

    Associated Medical Professionals of NY - Syracuse NY

    Associated Medical Professionals of NY - Syracuse1226 E Water St Syracuse, NY 13210
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 4:30pm
      • Tue: 8:30am - 4:30pm
      • Wed: 8:30am - 4:30pm
      • Thu: 8:30am - 4:30pm
      • Fri: 8:30am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

    Associated Medical Professionals of NY - Camillus, NY

    Associated Medical Professionals of NY - Camillus NY5700 W Genesee St Ste 124 Camillus, NY 13031
    2
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 4:30pm
      • Tue: 8:00am - 4:30pm
      • Wed: 8:00am - 4:30pm
      • Thu: 8:00am - 4:30pm
      • Fri: 8:00am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • University Hospital S University N Y Health Science Center

      750 E Adams St
      Syracuse, NY 13210
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      77%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • St. Joseph's Health Hospital

      301 Prospect Ave
      Syracuse, NY 13203
      Recipient of 9
      hospital awards

      Surgical Care Excellence Award™ (2024)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      76%
      Patients said that doctors always listened to them and explained things well
      View all patient feedback
    • Crouse Hospital

      736 Irving Ave
      Syracuse, NY 13210

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      73%
      Patients said that nurses always listened to them and explained things well

      2% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality