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Dr. Nancy Lau, MD

Dr. Nancy Lau, MD

Gastroenterology*
30+ years of experience

Dr. Nancy Lau, MD is a gastroenterologist in New York, NY and has over 30 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 1993. She is affiliated with medical facilities such as NYU Langone Hospitals and NYU Langone Hospital-Brooklyn. She is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 18 reviews 3.3 Star Rating (18 reviews)

Practice

139 Centre St Ste 511 New York, NY 10013
Telehealth available

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Hospital Highlight

Dr. Lau is affiliated with NYU Langone Hospitals New York, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Area of Expertise
    Dr. Lau specializes in the area of Gastroenterology. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Gastrointestinal Care Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Lau's Reviews

Likelihood to recommend Dr. Lau

3.3
18 ratings, 6 with a written review
5 star
56%
56%
4 star
0%
0%
3 star
0%
0%
2 star
6%
6%
1 star
39%
39%

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Minimal care, unorganized office
Hectic facility, felt nobody cares. Only copay was important Stay away from this practice Won't come again
What went well
  • Appointment wasn't rushed
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dec 08, 2023
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Great Doctor !
Dr. Nancy Lau is great, highly recommend! Exceptional bedside manner and great listener, you can tell she truly wants to help. The office facility is clean, the front desk and all her technicians are very professional, respectful, considerate. After procedure I was served with a tea, an apple juice cookies and the sponge cake. Felt like I’m at home ! The wait time was a little bit longer than I expected 40 min delay, but it’s ok. I am lucky to be the patient of Dr.Lau.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Paulino Cruz – Oct 16, 2022
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I have been going to Dr Lau since 2013. I never had a bad experience. I find her bedside manners very professional and compassionate. I won't go to another gastrologist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anthony DiTusa – Jul 23, 2021
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We have been patients of Dr Lau over 15 years . She always calls promptly with results , is very personable and has gotten my husband cured of hepatitus C ( we keep checking over a decade and there is no trace of it since his blood transfusion in 1985 ). She has made great dietary sugestions for my ulcer, fatty liver and gastritus and her anesitisologist Dr Krishna is the best !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bergen county, NJ – Jan 21, 2018
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Very unprofessional. Got a wrong diagnosis on my itching problems.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Fiona in New York, NY – Mar 12, 2016
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Doctor was okay. Very robotic, no personality. But the icing on the cake was the three weeks I had to wait for my lab results. I've been having extreme stomach aches and nausea and i don't appreciate having to wait three weeks. I called three different times and was told the doctor hasnt had a chance to look at it yet...3 weeks and i'm still waiting....
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
New York, NY – Mar 09, 2016
×Post a ResponseAre you Dr. Lau?

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About Me

biography

Dr. Nancy Lau, MD is a gastroenterologist in New York, NY and has over 30 years of experience in the medical field. She graduated from State University of New York Downstate Health Sciences University College of Medicine in 1993. She is affiliated...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Columbia Univ-st Luke's Roosevelt Hospital

    Fellowship Hospital, 2000
  • University Hawaii Integr Med Prgm

    Fellowship Hospital, 1997
  • Mount Sinai Hospital

    Residency Hospital, 1996
  • Ny Hosp-cornell University

    Internship Hospital, 1994
  • State University Of New York Downstate Health Sciences University College Of Medicine

    Medical School, 1993
American Board of Medical Specialties®
American Board of Internal Medicine®
Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Locations

Practice

Office139 Centre St Ste 511 New York, NY 10013
1
Jkan Gastroenterology PLLC115 Broadway Ste 1800 New York, NY 10006
2

Practice

Nyu Langone Medical Associates-Chelsea160 W 26th St New York, NY 10001
3

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • NYU Langone Hospital-Brooklyn

    150 55th St
    Brooklyn, NY 11220
    Recipient of 32
    hospital awards

    America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2025, 2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2025, 2024, 2023)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards
  • New York-Presbyterian Hospital

    525 E 68th St
    New York, NY 10065
    Recipient of 28
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality