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Dr. Matthew Boyd, MD

Dr. Matthew Boyd, MD

Family Medicine*

Dr. Matthew Boyd, MD is a family medicine physician in Grand Haven, MI. He is affiliated with medical facilities Holland Hospital and University of Michigan Health West. He is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 38 reviews 3.5 Star Rating (38 reviews)

SHMG Family Medicine and Internal Medicine - Grand Haven

15100 Whittaker Way Grand Haven, MI 49417
Telehealth available

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Dr. Boyd's Reviews

Likelihood to recommend Dr. Boyd

3.5
38 ratings, 13 with a written review
5 star
55%
55%
4 star
5%
5%
3 star
3%
3%
2 star
5%
5%
1 star
32%
32%

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Dr Boyd has no interest in helping people who are suffering from mental and physical health issues, he thinks you can change all of this with diet. If you are suffering from any ailment, I would suggest going to a better doctor that is actually interested in helping you because Dr Boydwill lie to you and he is comfortable allowing you to suffer. He also didn’t believe me that I needed medication even after I showed him my prescription, almost accusing me of forging the prescription possibly for it’s street value. He is a terrible doctor who doesn’t trust his patients and has no interest in prescribing their much needed medications
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
M – Sep 16, 2024
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Rude
He is the rudest Dr. that I have ever seen. I agree with one of the other reviews, mentioning that he talks down to you, etc.
What went well
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Ted – Mar 15, 2023
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Unfriendly and unhelpful
Dr. Boyd has poor interpersonal skills and is more interested in talking down to you than listening. Some people, including myself, are nervous at hospitals. Dr. Boyd does nothing to relieve any of the patients anxiety. Additionally, I felt like he really didn’t even want to be at the appointment. I do not get to the doctor very often and was looking forward to the visit. However, because of Dr. Boyd’s attitude and lack of interest, afterwards I just felt depressed. If you are in Grand Haven, please look at other PCPs before settling on Dr. Boyd.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
2 others found this helpful
Helpful
Grand Haven Patient – Mar 16, 2022
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Dr. Boyd is a great doctor, he cares about his patients actual health and does not just write scripts to appease the masses. He is a no BS kind of doctor and if your health is bad due to poor life choices rather than medical Issues, he has no qualms explaining that to you! That is why he has some bad reviews, because he does not sugar coat anything! I trust this doctor to shoot straight and really help me become a healthier person and not just to throw a bunch of pills at me as a band-aid fix!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
HW – Oct 28, 2021
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he is thorough and spends enough time with you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim – Apr 20, 2021
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Had excellent professional care here. Hard to believe these reviews are for the same person!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Tom Braak – Jul 07, 2020
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Does not ask about previous medical history before suggesting plans for health. Caused serious medical setbacks because of it.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Spring Lake, MI – Jun 21, 2019
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Office manager is rude and very unprofessional. It’s really sad because I really enjoyed Beth and the nursing staff.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jul 02, 2018
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Dr. Boyd is an excellent listener and always takes his time. I’ve never felt rushed nor is he ever behind schedule. He tries to avoid testing if not necessary and tends to not sugar coat things. My family has been seeing him for years and he does well with my teenage daughters.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Sonya V in Allendale, MI – Jan 02, 2018
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Refused to send me to a endocrinologist to treat my thyroid condition
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Suzanne Ramey in Allendale, MI – Jan 27, 2017
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Dr. Boyd explains suggested procedures or medications. He listens. The appointment time is not rushed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Pat in Allendale, MI – Aug 02, 2016
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Dr. Boyd didn't listen when my daughter told him she needed medication for a UTI. She ended up in the hospital with a kidney infection. He also ignored her concerns about negative effects of her ADHD medication. Her new doctor, who specializes, was appalled when he heard what she'd been taking. The dosage prescribed by Dr. Boyd far exceeded what was appropriate and the side effects my daughter was suffering were common ones he should have recognized and addressed.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Chris in Oxford, MI – May 22, 2016
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Excellent care and beside manner. I appreciate his approach to medicine being as natural as possible and using drugs as little as possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Grand Rapids – Jan 03, 2016
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About Me

care philosophy

I am committed to giving my patients the best patient experience. I pride myself on staying on schedule with appointment times, because I know that their time is just as important as mine. I listen to my patients about their concerns and work with...read more

biography

I am passionate about providing personal, high-quality care for my patients. I enjoy caring for a diverse community of patients, from newborns, to students and athletes, to and adults and the elderly. In addition to being a family practice physician,...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Wayne State University

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
Sports Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

SHMG Family Medicine and Internal Medicine - Grand Haven

SHMG Family Medicine and Internal Medicine - Grand Haven15100 Whittaker Way Grand Haven, MI 49417
1

Affiliated Hospitals

  • Holland Hospital

    602 Michigan Ave
    Holland, MI 49423
    Recipient of 20
    hospital awards

    America’s 50 Best Hospitals for Surgical Excellence Award™ (2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    91%
    Patients said they were given information about recovering at home

    7% higher than the national average

    80%
    Patients who gave a rating of 9 or 10

    14% higher than the national average

    View all patient feedback
  • University of Michigan Health West

    5900 Byron Center Ave SW
    Wyoming, MI 49519

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
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