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University of Michigan Health West

Explore care at University of Michigan Health West in Wyoming, MI, and compare its services, physicians, and hospital ratings on Healthgrades. Find the best healthcare options for your needs, all in one place.

75%

Patient Experience Rating

10% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Pressure sores or bed sores acquired in the hospital

3 ratings were better than expected

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

5% higher than the national average

75%

Would definitely recommend

10% higher than the national average

University of Michigan Health West

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%47%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%57%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%76%

University of Michigan Health West

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Providers

Provider Reviews

Because everything I read about Jason Itterson was my experience & more. Nurse was no better but at least she wasn't touching me inappropriately.

Apr 24 2025

Review for Dr. Van Ittersum

I have been a patient of Dr. Hulst for many years. He is professional, friendly, answers questions, explains procedures, etc. very well. I think he is the best!His staff, including office staff, are equally as friendly and helpful. I highly recommend this office!

Apr 24 2025

Review for Dr. Hulst

Dr. Mattson really took her time to listen to me and answer my questions. She described her recommendations thoroughly and helped include my in the choices for my own health care. I look forward to continuing to work with her.

Apr 24 2025

Review for Dr. Mattson

Dr. Bohay is Very Knowledgeable, Patient Friendly, I have had Excellent Care at OAM

Apr 24 2025

Review for Dr. Bohay

I talked to Dr Horton about going to rehab after my knee replacement. That was the plan, after my surgery I was kicked out of the hospital with no help no support at home living alone. I ended up in er with drug reaction and infection 4 days later. I was betrayed by this Dr. if I knew I was not...

Apr 23 2025

Review for Dr. Horton

Location

University of Michigan Health West

5900 Byron Center Ave SW, Wyoming MI 49519

CallDirections

(616) 252-7200

Frequently Asked Questions

Where is University of Michigan Health West located?

University of Michigan Health West is located at 5900 Byron Center Ave SW, Wyoming, MI 49519. Find other locations and directions on Healthgrades.

Has University of Michigan Health West won any recent awards from Healthgrades?

No, University of Michigan Health West has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is University of Michigan Health West highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does University of Michigan Health West score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at University of Michigan Health West?

Phone number, appointment information, and directions can be found on Healthgrades University of Michigan Health West profile..

How does University of Michigan Health West rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

5900 Byron Center Ave SW

Wyoming, MI 49519

Directions

(616) 252-7200