Dr. Marcello Cherchi, MD

Many 'firsts' with this doctor: he actually reviewed the reports I submitted from 4 specialists;I received the diagnosis in 2 days and actually was told after the visit but doctor needed confirmation from tests; he actually provided me with handouts when I left. I have never experienced these 'firsts'.

I saw doctor on July 1, 2024.He is so snowing and helpful. I can only say thank you to him.

Dr. Cherchi was absolutely outstanding I saw him for the first time and he was very patient with me. He did an exam with special goggles, that would show my eye movements, and confirmed I did have BPPV, the dr did feel there was another component,& said he would have a written report sent to my physical therapist, so she could start treating me for BPPV.

Dr. Cherchi is extremely kind, thorough and thoughtful. He gives patients the time they need. His scheduling and office routines have improved of late. The staff was always polite and competent. I had a difficult case of positional vertigo, and he and his well trained assistants have been very helpful, especially when my vertigo decides to flare up every few years. He considers you as a whole person, and gives clear explanations and relevant advice. There can be many causes for vertigo, and it may take a little time to dig to the root of the problems, but he wants to help his patients. There can be some waits, but would you rather be rushed through by a Doctor or cared for properly? I always recommend him and his team whenever someone, even strangers mention they have vertigo.

At the time of my appointment, I thought Dr. Cherchi was brilliant, and I thought his staff was excellent. Events in the month that followed my office visit were highly problematic. First, Dr. Cherchi made an error in his written report. Rather than quickly correcting the error, Dr. Cherchi's assistant fabricated an outlandish explanation for why the error was not, in fact, an error. Getting the error corrected took weeks. The weakest point in Dr. Cherchi's office is accessibility. Outside of a scheduled office visit or tele-health appointment, it is not possible to have direct communication with Dr. Cherchi, either by phone or by email. He appears to have taken pains to insulate himself from his patients. Most disappointing of all was that I asked Dr. Cherchi to call me to discuss the problems I experienced with his office. He never called. I believe his is engrossed in the science of vestibular disorders and does not care about his patients' experiences with his office.

Dr. Cherchi was excellent. It was my first visit and he exhibited a compassion that made me feel that we actually cared about what I was experiencing. His communication to me was amazing and I feel so much better for having the chance to hear his diagnosis.

Dr. Cherchi conducts himself as a man who truly enjoys his job, carefully explaining the findings of his staff and personally conducting further tests. He has a great enthusiasm for his practice, explaining matters in thorough detail. He's a sympathetic listener and asks an abundance of questions. I didn't feel the least bit rushed. He used a model of the inner ear to accurately indicate my problem areas while he described their probable cause and effect. I must say I was very impressed.

Dr. Cherchi was very thorough. He did the necessary testing and came up with a plan for me. I have been miserable for almost a year! Looking forward to feeling better! He took as much time as needed to answer my questions & explain things. Very compassionate

Avoid going to this doctor at all costs!! The practice is the most inefficient doctor's office I've ever been to. I NEVER see the Dr. on time my, and often I'm still waiting to see the Dr. 1-2 hours after my appointment is scheduled. There was even a time I had been waiting for the Dr. 30-45 minutes past my appointment time, meanwhile he was out of the office having lunch. Why schedule an appointment if you're not going to be in the office? The office staff is also very rude! STAY AWAY!!

Although it was our first visit he appeared to be very thorough and professional and knowledgeable for the condition we were seeking

They performed tests, after which my vertigo symptoms changed from once every 4 months to once every other day. Now they are not returning calls. Horrible group of people. Please avoid - terrible experience.