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Dr. Madeleine Fortin, MD

Dr. Madeleine Fortin, MD

Family Medicine*

Dr. Madeleine Fortin, MD is a family medicine physician in Kennesaw, GA. She is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 33 reviews 3.9 Star Rating (33 reviews)

Practice

750 Townpark Ln NW Kennesaw, GA 30144
Telehealth available

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Dr. Fortin's Reviews

Likelihood to recommend Dr. Fortin

3.9
33 ratings, 27 with a written review
5 star
73%
73%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
24%
24%

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I had an unfortunate encounter with this doctor. She showed a dismissive attitude, questioned my concerns, and overall gave off a bad vibe. There was no reassurance or care during the appointment. After years of excellent care at Kaiser, this was a disappointing and unexpected experience
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Dec 14, 2024
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Reaching out.
I followed up with my doctor after visit by email. Answers my email in short time with helpful hints.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angel Hatami – Jul 27, 2022
Hi Angel Hatami, we are very happy to have... Read More
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My visit on August 5, 2021 went very, very well. Dr. Fortin is very kind and she listens to everything and then she advises. She treats you like a human and not as a robot. She doesn’t brush you off like your concerns are of no importance, like my ex pcp did. Dr. Fortin in great!!
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Thomasina – Aug 09, 2021
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Dr Fortín is a great Dr. I came in with some health concerns and I am leaving with confidence. She is a Dr that I trust and is the only reason I stay with Kaiser. I trust Dr Fortín.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Luz Mayorga – Jul 16, 2021
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Dr. Fortin is very professional, competent, thorough and empathetic. She has been my primary care physician for many years. I have several significant long-term health conditions and absolutely rely upon and trust Dr. Fortin with my care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin L. Karel – Jul 10, 2021
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I am happy to share my experience and my appreciation to my primary physician from Kaiser Dr. Madeleine Fortin, MD. I have been a patient of Dr. Fortin since January 2013. Dr. Fortin is highly qualified, very experienced, and passionate about her job and her patients. I have selected Dr. Fortin in November 2012 ,and I have never regretted my choice to select her as my primary care physician. Furthermore, I selected the different medical insurance in the end of 2018, and I returned back to Kaiser in January 2021, because I have realized that Dr. Fortin is one of the best doctors I have had in my life. Dr. Fortin is an amazing and considerate family doctor. In all my visits she took time to answer all my questions. She always cares about my safety. She is very professional, caring and dedicated doctor who provides highly qualified treatment. Overall, I strongly recommend Dr. Fortin if you need thoughtful, caring, experienced family doctor. Thank you Dr. Fortin !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tatiana – Jul 09, 2021
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Dr. Fortin is the BEST! She listens carefully to me as I describe a problem and then offers excellent solutions/referrals to resolve the problem. She cares for me as a whole, which is important, given that I have a variety of health problems where each needs to be addressed with the others in mind. I can't thank her enough for her care and caring about me as an individual.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Paula – Jul 02, 2021
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Dr. Fortin is professional, knowledgeable and personable. I don't visit very often, but when I do, its always a pleasure. She has a genuine interest in how I am doing. I love that she is helpful, honest and straightforward. Overall an excellent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aware – Jun 16, 2021
Thank you so much for your positive comments... Read More
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I have been a patient of Dr. Fortin's for around 10 years. She is very knowledgeable, friendly, and generally cares about my well-being. She listens carefully and explains things very well. We work out a plan together and she encourages me to keep her updated either by office, email, or phone visit. I highly recommend her anytime I learn that someone is using Kaiser for their Healthcare. #bestdrever
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Emily L – May 27, 2021
Emily L, we are so happy to read such a great... Read More
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Dr. Fortin has been my primary care physician at Kaiser Permanente for at least 10 years. I feel like we are partners in maintaining my health. She is remarkably patient and open-minded; I can talk to her about anything. She also has NO EGO. She's warm and humble and never "talks down." If you want a doctor who takes over your life and gives orders, go elsewhere. If you want a doctor who'll listen to you carefully and work WITH you, see Dr. Fortin. (I know I'm not the only one; a bunch of people on NextDoor.com were also fans.)
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe T – May 12, 2021
Joe T, thank you for your kind review; we are... Read More
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Dr. Fortin has been my Primary Care doctor for 4 and a half years. The reasons I love her are that she really listens to me and she trusts me to be a full partner in my own healthcare. She is a great in person doctor, very thorough and careful, she is also incredibly responsive through the Kaiser Health Portal which has been especially helpful during the pandemic. I have no hesitation in recommending her if you are looking for a fabulous provider.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
K. Cahill – May 05, 2021
K. Cahill, thank you for your kind words and this... Read More
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I saw Dr. Fortin once so far for a physical. I had not had one in a couple of years, and I have to say she made me feel comfortable, she was professional, knowledgeable and caring. I strongly recommend her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
MC Bergeron – Apr 29, 2021
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Dr. Fortin has been on my health team for 3 years. She has worked diligently to diagnose several issues I've been having and as always been a trusted voice to give honest options with my health care.
What went well
No results
What could be improved
No results
Helpful
Tom – Apr 15, 2021
Tom, thank you for your kind words and this... Read More
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Dr. Fortin is a consummate professional with excellent interpersonal communication skills. She always takes the time to listen to and address any of my health concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cindy Starnes – Apr 13, 2021
Hi Cindy Starnes, we are very happy to have... Read More
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I and my wife been with Dr. Fortin for more than 12 years. She is professional, knowledgeable and always helpful . Recommend he 100%
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Farshad – Apr 02, 2021
Farshad, we are so happy to read such a great... Read More
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She did the lab test and a complete check up. Professional, knowledgeable and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ethan – Apr 02, 2021
Thank you again for taking the time to let us... Read More
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I have been Dr Frotin's patient for almost 9 years. She has helped me through many issues of my health. From assembling a team of specialist for my heart problem and also my Lambert Eaton Syndrome. She has worked diligently to keep my medical well being under control. Dr. Fortin is the absolute best primary care Dr. I've had in my 80 years.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Tom Sullivan – Feb 15, 2020
Tom Sullivan, we strive for 100 Percentage... Read More
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Unfortunately I did not have a good experience. My first visit as a new patient. I went in to see Dr. Fortin about back pain. She was very strange. Normally Dr's ask you why you are there and then do an exam. She did not do an exam, but proceeded to diagnose me! I asked if I could get a referral for someone who might know more about the back or if I could have an xray or mri. She became very hostile and stated they didn't do that. She said, "those machines cannot tell you anything about your back" ...Say what?? I confronted her about her rude responses and manner. She became remorseful and apologized. Still I would not recommend this dr. She was a little too crazy for me and became angry when I was asking questions as any normal patient would do. I never look dr's up, but I will from now on! I found this site because I wanted to know who she was. I feel KP needs to be made aware each time this occurs. She needs coaching on bedside manner or to quit being a Dr.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Joey – Jan 31, 2020
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Excellent doctor listens and concerned about my well being. Been my primary care doctor for the past three years .she is why I stay at kaiser. Very concerned about my health. Always encouraging me to make life style changes
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Al brewer in Powder springs , GA – Oct 05, 2019
Al Brewer, we are so happy to read such a great... Read More
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Dr. Fortin has been my primary physician for several years. I am very pleased with her ability to treat me. She is very knowledgeable and compassionate. Over the years I have seen many doctors at Kaiser and Dr. Fortin is one of The best. Homer F. Morrisjj
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Homer F. Morris in Acworth, GA – Sep 15, 2019
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About Me

care philosophy

Health care leader whose mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Universite Laval, Faculte De Medecine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Kaiser Permanente Townpark Clinic Pharmacy750 Townpark Ln NW Kennesaw, GA 30144
1

Practice

Kaiser Permanente3495 Piedmont Rd NE Atlanta, GA 30305
2