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Dr. Lei Zhuang, MD

Dr. Lei Zhuang, MD

Ear, Nose, and Throat*
20+ years of experience

Dr. Lei Zhuang, MD is a head & neck surgery otolaryngologist in Oxnard, CA and has over 20 years of experience in the medical field. She graduated from Medical College of Wisconsin in 2002. She is affiliated with medical facilities such as Community Memorial Hospital San Buenaventura and Kaiser Permanente Downey Medical Center. She is accepting telehealth appointments.

3.8 Star Rating
Based on 10 reviews 3.8 Star Rating (10 reviews)

Practice

2103 E Gonzales Rd Oxnard, CA 93036
Telehealth available

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Dr. Zhuang's Reviews

Likelihood to recommend Dr. Zhuang

3.8
10 ratings, 2 with a written review
5 star
70%
70%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
30%
30%

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Would not recommend
I was early for my appointment and was called back early. I left the building before my appointment time. After a cursory look and maybe two questions, she referred me for a hearing test and walked out of the room. I was still asking her questions and she was standing in the hallway. It really didn't seem like she took my concerns seriously or cared to answer questions. When I got back in touch to see what my next steps were after the test she just said my hearing was normal, even though I still have all the same symptoms and no idea of what my next steps should be. I found her unhelpful.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 08, 2023
We are disappointed to note by your rating and... Read More
×Post a ResponseAre you Dr. Zhuang?
Doesn’t answer emails for over 45 days. ENT doesn’t bother to follow up. She’s good for cleaning ears that’s about it. Poor answers as well.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Not Necessary – Oct 28, 2022
Hi Lei, I am sorry to read this feedback about... Read More
×Post a ResponseAre you Dr. Zhuang?

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About Me

care philosophy

Kaiser Permanente: Our mission is to keep you healthy. Under-one-roof convenience, 24-hour advice nurse, and online access to manage your health - anytime.
  • Ear, Nose, and Throat

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical College Of Wisconsin

    Medical School, 2002
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Southern California Permanente Medical Group2103 E Gonzales Rd Oxnard, CA 93036
1

Practice

Kaiser Permanente Woodland Hills Medical Center5601 De Soto Ave Woodland Hills, CA 91367
2

Practice

Washington University660 S Euclid Ave Saint Louis, MO 63110
3