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Dr. Lav A Kapadia, MD

Dr. Lav A Kapadia, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. Lav A Kapadia, MD is a head & neck surgery otolaryngologist in McKinney, TX and has over 30 years of experience in the medical field. Dr. Kapadia has extensive experience in Upper Respiratory Conditions, "Ear, Nose, & Throat Surgical Procedures", and Otologic Conditions & Procedures. He graduated from University of Missouri–Kansas City School of Medicine in 1994. He is affiliated with Baylor Scott & White Medical Center-Plano. He is accepting new patients and telehealth appointments.

4.1 Star Rating
Based on 88 reviews 4.1 Star Rating (88 reviews)

ENTtex

6717 Eldorado Pkwy McKinney, TX 75070
Telehealth available

Dr. Kapadia is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Kapadia specializes in the area of Otolaryngology-Head and Neck Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
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Dr. Kapadia's Reviews

Likelihood to recommend Dr. Kapadia

4.1
88 ratings, 54 with a written review
5 star
75%
75%
4 star
1%
1%
3 star
1%
1%
2 star
3%
3%
1 star
19%
19%

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Excellent ENT!!
Dr Kapadia is an excellent ENT!! I highly recommend him!! When I went to see him I was pretty frustrated about my condition. I already had gone to other ENT’s with no results. After listening to my symptoms and asking questions he was able to pinpoint my condition!! It was music to my ears, finally someone who was going to help me. I can’t say enough about Dr Kapadia!!! He is very talented and knowledgeable. If for any reason he can’t help you he is very honest and he will refer you to someone else who can. The office staff and Jean ( his nurse) are all very friendly and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
RGGarcia – Apr 06, 2025
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Price, courteous and thorough
Dr K explained my issue, suggested treatment and followed up timely. He and staff were attentive, courteous and timely. Highly recommend him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joe Juarez – Mar 04, 2025
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GREAT ENT DOCTOR!!!
He is very patient and listens to your concerns. He takes time to explain what are the problems. Then he talks to you about how they can be solved in a very professional manner.HE IS A GREAT ENT DOCTOR.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 05, 2023
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Great experience with Dr. K
Our young adult kiddo was experiencing some issues and we found him to be extremely helpful, and informed. We liked him and thought he was an excellent doc, who listened and had good suggestions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 28, 2023
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Dismissive, rude
The type of man who believes that courtesy is only for women he deems attractive or valuable. Rude, curt, dismissive.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 28, 2023
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Excellent Physician
Dr. Kapadia is an excellent doctor. He performed my sinus surgery and it was the best medical decision that I made.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Shaun G – Jan 13, 2023
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Worst experience ever Non caring ! Gave me wrong results of my head ct. I went and got a copy of the report myself .
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 others found this helpful
Helpful
Shauna – Dec 28, 2022
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Check Bedside Manner
Provider insulted me on arrival to room. Never bothered to introduce himself. Agree with other reviewers. He talks at you and not to you. He did wash his hands so I give him a Star for that. I'm not using him again but everyone has to decide how they want their care to proceed.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Sassy S – Sep 01, 2022
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A super doctor. Very, very knowledgeable, friendly, great bedside manner, patient & gentle. Great, state-of-the-art office environment, with excellent staff. Can't be recommended highly enough!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 01, 2021
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I was referred to Dr. Kapadia, unfortunately did not care for him at all. I found him to be condescending and arrogant, and felt rushed during the exam. And since I'm early 60-ish he "told" me I needed a hearing test, which was not at all the reason I was referred to him, but rather a totally different issue. I told him I did not want one at this time because I recently had one and fully aware that I need hearing aids. When I checked out, the lady tried to schedule me with the audiologist anyway. I told her no, I do not want a hearing test done at this point. I looked at the appointment card when I left, and they still scheduled me with their audiologist immediately after my follow up visit in August. So I'm already 50% convinced that I don't want to go back, and called yesterday for a prescription. Too lengthy for this forum, but found his office staff to be some of the most rude and unprofessional people I've ever dealt with in a medical office. Would not recommend this doctor.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
KM – Jul 04, 2019
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I have seen every doctor in the practice.They are all fantastic.Dr.Kapadia cured me of my BPPV you got it he will fix it.I decided to do surgery with him.I needed it and he told me when your ready no rush.And talked to me about the facts and post op care.And in this day in time.Truthful diagnosis and care is hard to come by.I f I could give him 10 stars I would.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Elaine in Flower mound, TX – Jun 25, 2019
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Dr Kapadia is warm and welcoming. He is probably the best doctor I have ever seen in my 50 years. His bedside manner is soooo cool. He did my kids tonsillectomy and put them completely at ease. I am now seeing him for a split upper ear. He is smart and well spoken. I really feel he is the best of the best. Thank you Dr Kapadia.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
May 04, 2019
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he took care of my kids, was great with both of them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
james in TX – Jan 12, 2019
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I was so deeply disappointed in Dr. Kapdia. While he boasts himself to be an intelligent surgeon, he was deeply off-putting, unprofessional and just plain rude during the consultation. He was flippant about anesthesia and the procedure itself, including the associated risks. I would not recommend him to anyone. A doctor should be compassionate and he is quite the opposite.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
Packer – Jul 02, 2018
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excellent, explains everything to my wife and lets me translated for her
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Juan – Feb 27, 2018
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Dr. Kapadia has a great “bedside” manner, very kind and personable. He explains and writes down everything. Doesn’t make you feel rushed and even took time to visit just a moment, making me feel like I mattered and he cared. Would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
S. Crawford in Dallas, Texas – Feb 01, 2018
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he did my sons surgery and was so easy to work with ...he is the best
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
21 others found this helpful
Helpful
Thomas Kurian in Frisco, TX – Feb 22, 2017
Dr. Kapadia's Reply –
I'm glad that he did well!
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Dr. Kapadia handled our son's Tonsillectomy and Adenoidectomy. Our son was totally paranoid about doctors in general, but Dr. Kapadia was one of the most wonderful doctors we have come across in the past year, after going to several ENT specialists for my son, across states due to our moving. He gained my son's confidence in his very 1st visit. The amount of patience care and expertise Dr. Kapadia has shown is tremendous for us!!! HE IS THE BEST??! We would highly recommend Dr. Kapadia!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
24 others found this helpful
Helpful
Bhavana in Plano, TX – Jan 19, 2017
Dr. Kapadia's Reply –
Thanks for the nice comments!
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thorough he asked for all my doctors names and will send them his consult reports so I don't have to worry about them communicating
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
22 others found this helpful
Helpful
mr brandon in plano – Jan 12, 2017
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the end of the year is clearly very busy but his staff squeezed me in for appointment
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
18 others found this helpful
Helpful
Linda P in Frisco, TX – Jan 09, 2017
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About Me

care philosophy

Dr Kapadia has been treating pediatric and adult patients since 2000 in the Las Colinas area. After graduating at the top of his class from medical school in Kansas City, he specialized in Otolaryngology-Head and Neck Surgery at the University...read more

biography

Dr. Kapadia has been treating pediatric and adult patients since 2000 in the Las Colinas area. After graduating at the top of his class from medical school in Kansas City, he specialized in Otolaryngology-Head and Neck Surgery at the University...read more
  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Texas Southwestern Medical Center

    Internship Hospital, 2000
  • University Tex Sw Mc

    Residency Hospital, 2000
  • University Of Missouri–kansas City School Of Medicine

    Medical School, 1994
American Board of Medical Specialties®
American Board of Otolaryngology - Head and Neck Surgery®
Otolaryngology-Head and Neck Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Gujarati

Dr. Kapadia is a Healthgrades Choice provider in Ear, Nose, and Throat

  • Texas Super Docs, 2005

Read our methodology

Locations

ENTtex

ENTtex6717 Eldorado Pkwy McKinney, TX 75070
1
ENTtex5512 W Plano Pkwy Plano, TX 75093
2

Affiliated Hospitals

  • Baylor Scott & White Medical Center-Plano

    4700 Alliance Blvd
    Plano, TX 75093
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Outstanding Patient Experience Award™ (2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality