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Dr. Joyce Cassen, MD

Dr. Joyce Cassen, MD

Ophthalmology*
40+ years of experience

Dr. Joyce Cassen, MD is an ophthalmologist in Las Vegas, NV and has over 40 years of experience in the medical field. She graduated from Case Western Reserve University in 1980. She is affiliated with The Queens Medical Center. She is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 20 reviews 4.6 Star Rating (20 reviews)

Practice

3575 Pecos McLeod Las Vegas, NV 89121
Telehealth available

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Dr. Cassen's Reviews

Likelihood to recommend Dr. Cassen

4.6
20 ratings, 16 with a written review
5 star
90%
90%
4 star
0%
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3 star
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2 star
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1 star
10%
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Dr. Cassen is very knowledgable and explains things down to your level.Very caring and listens and answers your questions.She is a KEEPER!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 15, 2024
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Dr, Cassen
Dr. Cassen is very caring and pleasant.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Frank Daniel – Jul 12, 2024
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Dr. Cassen is a 5-Star doctor!
Very caring and thorough doctor.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sam S. Villanueva, PE, LEEP AP – Apr 20, 2024
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Excellent!
Very thorough, extremely knowledgeable and listens to you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. Riddick – Feb 08, 2024
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Dr Cassen is an awesome and caring doctor.
My appointment went smoothly.My husband and myself trust Dr Cassen completely.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 02, 2024
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The kindest and sweetest Doctor
Dr. Cassen is beyond sweet and caring. She goes out of her way to make you feel welcomed and comfortable. She explained In great detail my diagnosis and made sure I understood before I left. It's so refreshing to have s doctor with her demeanor.. Her work ethic is unmatched and she is a huge asset to Sherpard eye care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sandi – Oct 28, 2023
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Excellent Rapport
I have been going to Dr Cassen for several years. She is always very pleasant and never pushes anything you don’t really need. For instance, she recommended I still use “cheater readers” as long as they work for me! At age 72, I have finally graduated to a real prescription. Lol
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
G Landeis – Oct 04, 2023
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Examination like no other. Meticulous & eloquent!
I was very impressed with Dr. Cassen's examination. I am so delighted to have found such a sharp and charming ophthalmologist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joani – Aug 30, 2023
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Dr. Cassen & all other professionals are excellent
Dr. Cassen is very compassionate and thoroughly explained my Son’s condition using simple terms . She takes time assessing patients without rushing and she is a Gem with excellent bedside skills. I highly recommend her expertise.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 03, 2023
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Extremely helpful
Dr. Cassen was very nice and very insighful with gluacoma. I had surgery last year with Dr. Eisenberg and she helped explain things to me that he didn't before he left.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Shan – Jul 28, 2023
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Very good bedside manner. Succinct in treatment explanations and future procedures.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 18, 2023
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Caring and Trusting
Able to share my concerns and receive reliable information addressing the issues. Confident with her knowledge.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2023
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Dr you can trust about your eyes problems.
Very nice , pleasant and explains the concerns about my eye.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aurora Ocampo – Mar 28, 2023
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She was wonderful, knowledgeable & very professional!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan C. Todd – Aug 13, 2020
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Dr. Cassen was kind and help
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Aug 21, 2019
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I have not seen her in about 10 years. I went in to see her and her staff wss absolutely despicable. I will be 65 years old in 4 weeks.
What went well
No results
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Waipahu, HI – May 12, 2017
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About Me

biography

Dr. Joyce Cassen, MD is an ophthalmologist in Las Vegas, NV and has over 40 years of experience in the medical field. She graduated from Case Western Reserve University in 1980. She is affiliated with The Queens Medical Center. She is accepting new patients and telehealth appointments.
  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Case Western Reserve University

    Medical School, 1980
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Shepherd Eye Surgicenter Inc3575 Pecos McLeod Las Vegas, NV 89121
1

Practice

Office2475 W Horizon Ridge Pkwy Ste 120 Henderson, NV 89052
2

Practice

Office2100 N Rampart Blvd Las Vegas, NV 89128
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Practice

Office50 S Stephanie St Ste 101 Henderson, NV 89012
4