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Dr. Johnny Serrano, DO

Dr. Johnny Serrano, DO

General Surgery*
25+ years of experience

Dr. Johnny Serrano, DO is a general surgeon in Glendale, AZ and has over 25 years of experience in the medical field. He graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1995. He is affiliated with Abrazo Arrowhead. He is accepting new patients.

4.6 Star Rating
Based on 220 reviews 4.6 Star Rating (220 reviews)

Practice

5310 W Thunderbird Rd Ste 102 Glendale, AZ 85306

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Dr. Serrano's Reviews

Likelihood to recommend Dr. Serrano

4.6
220 ratings, 143 with a written review
5 star
89%
89%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Terrible Bedside Manner
I found Dr. Serrano to be quite insufferable and often downright rude.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 14, 2024
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Phenomenal Office Outstanding Care
Treatment went perfect! Office staff was fantastic! Had to move out of state to take care of my mom and called for a my records and had no hassle what so ever! Hate leaving and losing contact with Dr Serrano and his office of employees!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 30, 2024
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After suffering with a hernia for nearly three years I found Dr. Serrano’s practice. He is extremely experienced and explained everything to me. Got me into surgery less than a month after my first consult. Surgery went smoothly and everything happened the way he told me it would. Dr. Serrano and his staff were amazing and took outstanding care of me. If you need hernia repair you will be making a good choice trusting Dr. Serrano and his team.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 29, 2021
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I would really send people here!! Dr.Serrano is great!!
What went well
No results
What could be improved
No results
Helpful
Aaron Kirk – Nov 08, 2019
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Great commutation skills with excellent surgery results. Office staff friendly with very good patient skills.
What went well
No results
What could be improved
No results
Helpful
Mike – Nov 04, 2019
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Para mi fue un muy buen servicio, el personal y todos muy amables el doctor Serrano excelente en su trabajo y sobre todo muy buena comunicacion Gracias por toda la atencion para mi 100% recomendable . Que Dios los Bendiga a todos y cada uno . GRACIAS!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
Helpful
Ezequiel Montoya Ramirez – Oct 25, 2019
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It was good, I wouldn't have proceeded if it wasn't great since the beginning. Every in the office is great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John – Oct 10, 2019
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Excellent experience with Dr Serrano! He was professional and really listened to my concerns. Was back to feeling better in no time. Will use him again if I ever need a surgeon again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Melanie E – Oct 03, 2019
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I love dr serano and the office staff, been excellent to me and and my family
What went well
No results
What could be improved
No results
Helpful
Juanita Doss – Sep 17, 2019
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it was done professionally and safely. i recommend doctor to anyone else
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Donna – Sep 09, 2019
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Very professional and very thorough had two separate surgeries for dual hernias. Both surgeries went as was advertised with great results. The entire staff was courteous and very understanding. They were all fantastic.
What went well
  • Listened & answered questions
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Dwight Straker – Sep 05, 2019
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great no pain
What went well
No results
What could be improved
No results
Helpful
Aug 15, 2019
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Highly recommend anyone visiting Dr. Serrano. He truly is focused & knows what he is doing. Susie & Francene were so personable & accomodating. Made me feel confident & well taken care of.
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Didn't explain conditions well
Helpful
Jul 18, 2019
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Dr. Serrano is a very caring Dr. before surgery checking on his patient and after sugery And also recieving a phone call on the day of the surgery was very unusual. SoI give him excellent marks, I would recommend any of my friend and family. His staff has been very kind, helpful on the phone and in person. I also five, excellent ratings.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lucia in Mayer , AZ – Jun 24, 2019
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Dr. Serrano was very kind and informative regarding the entire process, before and after surgery. The staff were very kind and thorough. I would highly recommend.
What went well
No results
What could be improved
No results
Helpful
Apr 19, 2019
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Dr. Serrano was very helpful, informative, and caring. He eased my through my anxiety and explained the whole process. He answered all of my questions and was patient.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Mar 14, 2019
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dr serrano is the best! very professional and courteous. office staff is very friendly and helpful as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
rusty harrington in peoria, AZ – Mar 07, 2019
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Dr. Serrano and his staff were very accommodating and professional. They kept me informed every step of the way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Gilbert Castro in Avondale, AZ – Mar 05, 2019
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Dr Serrano provided the best care that I received at Abrazo Emergency. I was scared because I had an newborn at home and had an unexpected hospital stay but he was able to squeeze me in and get me back to health quickly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Autumn Frausto in Glendale, AZ – Mar 05, 2019
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Very happy with surgery results.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Larry Albright in Phoenix, AZ – Mar 01, 2019
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Know Before You Go

About Me

care philosophy

Providing surgical precision and excellence with compassion and respect.  One Surgeon to aid you throughout  your surgical endeavor from being to end.

biography

Dr. Serrano trained back East at the prestigous Weill Cornell Medical Institute and Memorial Sloan Kettering.  He was appointed the well deserved position of Chief Surgical Resident which he ran at Wyckoff Heights Medical Center for his full...read more

  • General Surgery

  • Dermatologic Surgery

  • Colorectal Surgery

  • Breast Surgery

  • Laparoscopic Surgery

  • Phlebology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Preceptor Az Midwestern Osteopathic Medical

    2003

  • Wyckoff Heights Medical Center

    Internship Hospital, 2000

  • Cornell Medical University

    Residency Hospital, 2000

  • Memorial Sloan-kettering Cancer Center

    Residency Hospital, 2000

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 1995

  • Wilkes University

    Undergraduate School, 1991
American Osteopathic Association®
American Osteopathic Board of Surgery®
- 
General Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Arabic

  • Spanish

  • The Live Wire Physician Spot Light, 2009

  • Pancreatic Anastamosis- "How I do it.", 1999

  • America's Top Physicians, 2007

  • Board Certified General Surgeon AOBS, 2002

  • Fellow American College of Osteopathic Surgeons, 2006

  • Top Physcians in America, 2007

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Locations

Practice

Arizona Gastroenterology Associates LLC5310 W Thunderbird Rd Ste 102 Glendale, AZ 85306
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 5:00pm
  • Directions

Practice

Abrazo Arrowhead Campus18701 N 67th Ave Glendale, AZ 85308
2
See all General Surgeons in Glendale, AZ