Dr. John Sheppard, MD
Ophthalmology*
45+ years of experience
Dr. John Sheppard, MD is an ophthalmologist in Norfolk, VA and has over 45 years of experience in the medical field. He graduated from Brown University Alpert Medical School in 1978. He is affiliated with Sentara Norfolk General Hospital. He is accepting new patients.
4.1 Star Rating
Based on 32 reviews 4.1 Star Rating (32 reviews)
Practice
241 Corporate Blvd Ste 210 Norfolk, VA 23502At a Glance
- Area of Expertise
- Explains Conditions Well
- Hospital Satisfaction
- Trustworthy
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Dr. Sheppard's Reviews
Likelihood to recommend Dr. Sheppard
4.1
32 ratings, 21 with a written review
| 5 star | 69% | 69% |
| 4 star | 6% | 6% |
| 3 star | 3% | 3% |
| 2 star | 6% | 6% |
| 1 star | 16% | 16% |
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Cataract Surgery
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
FiferDad – Apr 02, 2023
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Great Doctor!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Kim – May 23, 2022
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Dr Sheppard is most concerned about his patients. Kind. Polite. Friendly outstanding in his work. Most knowledgeable in everything concerning the eye. I have known him as my doctor over 20 years. No way he has ever treated anyone in a negative way. Carolyn Papafil
What went well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
2 others found this helpful
Helpful
Carolyn Papafil – Apr 16, 2022
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Horrible experience!! Horrible "Doctor"
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Candi – Apr 14, 2022
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Dr. Sheppard is great! I have been seeing him for several years now and his professionalism is top notch.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
1 other person found this helpful
Helpful
Bonnie Riddick – Mar 31, 2022
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Dry Eyes
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mar 28, 2022
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Very experienced cornea specialist
What went well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
1 other person found this helpful
Helpful
Christine Cox – Mar 12, 2022
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Professional, warm and helped our understanding of the steps necessary to remedy my issues
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 05, 2021
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I am completely satisfied with the emergency and continuing care received for my eye. The nature of care was an infection on my transplanted cornea. The emergency treatment saved my cornea that is more than 20 years old.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sam – Aug 12, 2021
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I've been seeing Dr. Sheppard since the 1980's when he joined forces with Dr. Bodner. Dr. Sheppard is caring, knowledgeable and sees his patients as people and not just a walking eye with legs. The staff is friendly and provides a clean environment, especially challenging in the days of Covid.
What went well
No results
What could be improved
- Long wait times
Helpful
Jul 14, 2021
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Excellent. You know you are in the best hands. Courteous staff. Dr Sheppard is the best.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Dr Robert Accettola – Jun 12, 2021
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I recently had a procedure performed to improve the vision in one eye. Dr. Sheppard did an excellent job and his staff thoroughly examined and prepared me for the procedure. Dr. Sheppard has a very caring and calming demeanor that you only find in people that have achieved excellence in what they do.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
James Carter – Mar 24, 2021
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My daughter went for an exam and was told by Dr. Sheppard that plaquenil helps prevent Covid. I then call and speak with the clinical director who says, she has read articles that state that plaquenil is used for Covid patients.
What went well
No results
What could be improved
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 03, 2021
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Superb care. The very best
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 28, 2021
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I’ve been seeing Dr. Sheppard for various eye problems for a few years. He is caring and professional during each visit and procedure. I’ve always felt he listens to my needs and addresses them with the utmost concern. His office staff is always polite, professional, and accommodating. I’m extremely happy that I have found his office for my needs.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Patti – Dec 29, 2020
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I was so pleased with my visit from the beginning until i went out the door in the end of my visit. All of the staff was excellent. Dr. Shepard is a wonderful Doctor, he explained my procedure and i was relaxed all the through. The assistant was so thorough, in helping relax me, and was so pleasant, by the time the doctor came in i had no fears and was ready for him. I would recommend him to anyone that needed eye care. My eye is doing excellent and i cannot wait to get the other eye done. Thank you all for great care, and staff service.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Beatrice Boyd – Nov 24, 2020
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Very accommodating staff and Dr. tries to run on schedule and has staff update when waiting is necessary.
He has provided excellent comprehensive care In ophthalmology for me and my family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 24, 2020
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Dr. Sheppard is the reason I can see. He is excellent and has been my Dr.for years. He has a great bedside manner and I've recommended him to several friends.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Renee – Oct 05, 2020
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Dr. Sheppard has been my ophthalmologist for many years and we have a great relationship. He takes all the time I need and explains everything he is doing. That's why I don't mind long wait times - because I know he's giving the same excellent care to all of his patients. His staff are well-trained, very helpful and pleasant to work with.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
KimL – Sep 12, 2020
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This practice is overbooked and not focused enough on patient needs. Dr. Sheppard recommended a product to me that you can only buy in their office, and lo and behold, guess who was the lead researcher on development? Of course insurance doesn't cover it. Then he went on several visits later to recommend another procedure not covered by insurance to the tune of $900. Better yet - I was told results would only last 18-24 months! This practice is a giant machine concerned about $ not patients
What went well
- Office environment
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Gail in Virginia Beach – Aug 29, 2018
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Leave a review
How was your experience with Dr. Sheppard?Overall Patient Satisfaction
32responses
Likelihood of recommending Dr. Sheppard to family and friends is 4.0625 out of 5
About Me
care philosophy
State of the art, academic, sub-specialty medical and surgical diagnosis and treatment of vision and eye diseases, with particular attention to family centered carebiography
I am a board-certified, fellowship-trained ophthalmologist and the Vice President of Virginia Eye Consultants. I place a particular emphasis on treating those looking to improve their vision by undergoing corneal transplantation, LASIK, refractive...read moreOphthalmology
Cataract Surgery
Cornea & External Diseases
Cornea & Refractive Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Brown University
Undergraduate SchoolE Va Med School
University Of California Francis I. Proctor Research Foundation
Fellowship Hospital, 1989University Of Pittsburgh / Main Campus
Residency Hospital, 1986University Of Virginia Hospital
Internship Hospital, 1979University Of Virginia Medical Center
Internship Hospital, 1979Brown University Alpert Medical School
Medical School, 1978
American Board of Medical Specialties®
American Board of Ophthalmology®
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Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
Practice
Practice
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
Affiliated Hospitals
- Recipient of 7
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
78%Patients said that doctors always listened to them and explained things well2% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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