background
background
Dr. Thomas Joly, PHD

Dr. Thomas Joly, PHD

Ophthalmology*
25+ years of experience

Dr. Thomas Joly, PHD is an ophthalmologist in Norfolk, VA and has over 25 years of experience in the medical field. He graduated from University at Buffalo Jacobs School of Medicine and Biomedical Sciences in 1997. He is affiliated with medical facilities such as Bon Secours Maryview Medical Center and Sentara Leigh Hospital. He is accepting new patients and telehealth appointments.

4.6 Star Rating
Based on 29 reviews 4.6 Star Rating (29 reviews)

Practice

241 Corporate Blvd Ste 210 Norfolk, VA 23502
Telehealth available

At a Glance

ADVERTISEMENT

Save up to 80% on prescriptions

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Joly's Reviews

Likelihood to recommend Dr. Joly

4.6
29 ratings, 20 with a written review
5 star
90%
90%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
10%
10%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Proposed eyelid(droopy) surgery
Knowledge ,courtesy,and communication skills were outstanding.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 30, 2025
×Post a ResponseAre you Dr. Joly?
Our Son's Health in Danger
This has been the worst experience trying to get our son in for a necessary surgery. It's been since the spring of 2021 that we have tried to get this appointment. It's finally scheduled next week...but they have NOT called back as promised with information regarding when and where the appointment is AND any health and safety precautions we need to take and prepare for before and especially AFTER the surgery. They said 72 hours, it's been almost a week and no one has called. Their answering service is terrible, sitting 10 minutes or more on hold and no one ever picks up to check in. When they do, they are of little help. Abysmal. It's a shame, because we hear the doctor is good, but everything else screams this is an awful practice and location.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 08, 2022
×Post a ResponseAre you Dr. Joly?
I initially went to this practice because I was referred to a specialist that was unique to this practice. I have continued as a patient as they have access to cutting edge technology and the latest advances and are extremely knowledgeable. Would highly recommend them for an eye concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cathleen – Feb 08, 2022
×Post a ResponseAre you Dr. Joly?
I LOVE DR. JOLY ! Excellent, very patient, highly intelligent but speaks to me and I understand. I just LOVE HIM & his staff !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Korry Jane – Nov 10, 2021
×Post a ResponseAre you Dr. Joly?
My first visit of the removal of a growth on my eyelid went smoothly. It was efficient, welcoming and Dr. Joly was positive, informative and easy to speak with.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kat – Sep 16, 2021
×Post a ResponseAre you Dr. Joly?
I would definitely recommend Dr. Joly!! He’s an awesome doctor, in addition to being very professional & very friendly! And during his surgery procedures he plays music so he will play whatever music that you would like to hear although, his favorite is Motown, which is fine by me!! So give him a try! You will not be disappointed!!
What went well
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Lisa Julian – Jun 21, 2021
×Post a ResponseAre you Dr. Joly?
Very professional, personable and helpful . Gave easily understandable information to make the best choice !
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Linda Stiles – Jun 09, 2021
×Post a ResponseAre you Dr. Joly?
Dr Joly did a spectacular job taking care of an eye issue I dealt with for decades. He is gentle, caring and listens and resolved my problem! Thank you Dr Joly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lillian – May 07, 2021
×Post a ResponseAre you Dr. Joly?
I told my husband I wish ALL Doctors were like Dr. Joly. He was friendly, professional, approachable, and did not make me feel rushed. He thoroughly explained everything I needed to know in a manner that was not over my head nor condescending.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
B. Smith – Mar 23, 2021
×Post a ResponseAre you Dr. Joly?
All staff were friendly, professional, caring and knowledgeable. I was very comfortable with Dr Joly’s diagnosis and plan. He made me feel very confident with my decision
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Annette Worland – Mar 23, 2021
×Post a ResponseAre you Dr. Joly?
This is probably the cleanest doctors office I have ever been in. The staff was very courteous. I was in at my appointment time. They were organised with the covid screening. This is definitely a practice that has it together. I would definitely recommend this place to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
CBibeau – Feb 26, 2021
×Post a ResponseAre you Dr. Joly?
Dr Joly and staff provided highly competent and professional care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Feb 02, 2021
×Post a ResponseAre you Dr. Joly?
Great bedside manner.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
1 other person found this helpful
Helpful
Victor M Bowe – Jan 23, 2021
×Post a ResponseAre you Dr. Joly?
He had a problem with timing of the anesthesia due to changing Covid -19 requirements, and he fought to continue surgery.
What went well
No results
What could be improved
No results
Helpful
Jan 07, 2021
×Post a ResponseAre you Dr. Joly?
I would absolutely recommend Dr. Joly. He is so knowledgeable and easy to talk to. He cares about us and our families.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Bonnie Calhoun Seale – Oct 29, 2020
×Post a ResponseAre you Dr. Joly?
Dr. Joly and his team were fantastic. My husband had double vision, and Dr. Joly found a tumor. He got Dr. Singh involved and they did surgery right away, removing 3 tumors. He kept is updated throughout the procedure and his demeanor is so positive and upbeat. My hubby is fine now thanks to Drs. Joly and Singh!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Paula Bushey in Virginia Beach, VA – Sep 19, 2018
×Post a ResponseAre you Dr. Joly?
Dr. Joly said my sons lazy eye surgery would have no complications and was a simple surgery. Dr. Joly made my sons eye worse and has caused us to seek help at Texas Children's hospital to fix his mistake. He had the nerve to tell us after the surgery that he rarely does the surgery right the first time. Also stated that we could not sue him because he has a clause in his surgery paperwork. This doctor needs to have his license revoked!!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
  • Long wait times
5 others found this helpful
Helpful
Amy in Poquoson, Virginia – Apr 27, 2018
×Post a ResponseAre you Dr. Joly?
He has a wonderful chairside manner. Super intelligent and easy to talk to.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Virginia Beach, VA – Jun 29, 2017
×Post a ResponseAre you Dr. Joly?
I thought Dr. Joly was delightful, seemed very caring, sings to his patients, I was happy with him. He seems very professional and caring of his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Anne Mortenson in Chesapeake, VA – Mar 08, 2017
×Post a ResponseAre you Dr. Joly?
Dr. Joly is rude and his exam physically hurt me. When I expressed concern for the level of pain I was feeling, be became angry and ended the examination.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
David in Newport News, VA – Mar 05, 2016
×Post a ResponseAre you Dr. Joly?

Leave a review

How was your experience with Dr. Joly?

About Me

care philosophy

When it comes to your eyes…experience matters. Virginia Eye Consultants is pleased to provide our patients with world-class specialty eye care. Our commitment to state-of-the-art technology and cutting-edge treatments means our patients...read more

biography

Dr. Tom Joly is a board-certified ophthalmic plastic surgeon and the Virginia Eye Consultant specialist for all reconstructive and cosmetic needs related to the eye socket (the bones encasing the eye) and the eyelid.

Dr. Joly has...
read more
  • Ophthalmology

  • Ophthalmic Plastic & Reconstructive Surgery

  • Ophthalmic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of British Columbia In Vancouver, Canada

    Fellowship Hospital
  • Case Western Reserve University Cleveland

    Residency Hospital
  • John Carroll University - Cleveland, Ohio

    Undergraduate School
  • University At Buffalo Jacobs School Of Medicine And Biomedical Sciences

    Medical School, 1997
American Board of Medical Specialties®
American Board of Ophthalmology®
Ophthalmology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Unavail241 Corporate Blvd Ste 210 Norfolk, VA 23502
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

Advanced Imaging Center at Sentara St. Luke's20209 Sentara Way Ste 108 Carrollton, VA 23314
2

Practice

Office2234 Cunningham Dr Hampton, VA 23666
3

Affiliated Hospitals

  • Sentara Norfolk General Hospital

    600 Gresham Dr
    Norfolk, VA 23507
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that doctors always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Sentara Leigh Hospital

    830 Kempsville Rd
    Norfolk, VA 23502
    Recipient of 8
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
  • Bon Secours Maryview Medical Center

    3636 High St
    Portsmouth, VA 23707
    Recipient of 10
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality