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Dr. John Masterson, MD

Dr. John Masterson, MD

Orthopedic Surgery*

Dr. John Masterson, MD is an orthopedic surgeon in Brownwood, TX. He is affiliated with Hendrick Medical Center Brownwood. He is accepting new patients.

3.4 Star Rating
Based on 10 reviews 3.4 Star Rating (10 reviews)

Hendrick Clinic Orthopaedics

2210 Crockett Dr Brownwood, TX 76801

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At a Glance

  • Areas of Expertise
    Dr. Masterson specializes in the areas of Orthopaedic Sports Medicine & Orthopedic Surgery. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Masterson's Reviews

Likelihood to recommend Dr. Masterson

3.4
10 ratings, 3 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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I underwent a routine scope and clean out on both of my knees performed by John. Unfortunately, my left knee got infected while in the hospital and started leaking fluids. When I went back to John, he initially dismissed it as normal, wrapped it up, and sent me home. Over the following weeks, the issue persisted, and I continued to express my concerns to him. Eventually, he drained the fluid and had it tested, only to realize that surgery was necessary. I ended up having three surgeries due to complications that arose after the initial procedure. I was hospitalized for over two weeks, couldn't walk for the same duration, and had to rely on a cane and crutches for months. I am still unable to resume normal activities. Another surgeon informed me that the delay in addressing the infection led to damage in my knee that necessitates a replacement. Also, due to being a diabetic, the neglect in timely treatment puts me at risk for losing my leg in the event of another infection. Despite all
What went well
  • I felt respected
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Sep 12, 2024
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Very nice staff - Dr. Masterson spent time answering all my questions and was very thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 08, 2023
Thank you for taking the time to leave us this... Read More
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My first visit with Dr. Masterson was about 10 minute He said I had bursitis, nurse gave me a shot in shoulder . So I did 6 visits to the physical therapy and was not any better. Called for an appointment and saw Valarie his nurse who basically saw me for another 10 minutes.Basically Masterson gave me the wrong diagnoses so I was in pain another 2 wks. Masterson is suppose to operate on me and I have seen him 1 time.MASTERSON GAVE ME THE WRONG DIAGNOSES AND I AM SCARED TO HAVE HIM OPERATE ON ME.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
16 others found this helpful
Helpful
dorinda sprague in Decaturville, TN – Jun 23, 2016
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About Me

care philosophy

Dr Volk is a board certified fellowship trained Orthopaedic Surgeon with extensive training and experience in sports medicine and arthroscopic surgery Dr Volk completed his medical degree and residency at The George Washington University in Washington...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Tripler Army Medical Center

    Residency Hospital
  • Wm Beaumont Army Medical Center

    Residency Hospital
  • University Of Utah School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopaedic Sports Medicine
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Hendrick Clinic Orthopaedics

Hendrick Clinic Orthopaedics2210 Crockett Dr Brownwood, TX 76801
1

Affiliated Hospitals

  • Hendrick Medical Center Brownwood

    1501 Burnet Rd
    Brownwood, TX 76801

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality