Dr. Jenny Frances, MD
Dr. Jenny Frances, MD is a pediatric orthopedic surgeon in Springfield, MA and has over 20 years of experience in the medical field. She graduated from Weill Cornell Medical College in 2002. She is affiliated with medical facilities such as Lenox Hill Hospital and New York-Presbyterian Hospital. She is accepting new patients and telehealth appointments.
Practice
516 Carew St Springfield, MA 01104At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Frances' Reviews
Likelihood to recommend Dr. Frances
| 5 star | 67% | 67% |
| 4 star | 6% | 6% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 28% | 28% |
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- I felt respected
- Appointment scheduling
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Staff wasn't friendly
- Long wait times
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Wait times
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
Leave a review
How was your experience with Dr. Frances?Overall Patient Satisfaction
Likelihood of recommending Dr. Frances to family and friends is 3.8333333 out of 5
About Me
biography
Dr. Jenny Frances, MD is a pediatric orthopedic surgeon in Springfield, MA and has over 20 years of experience in the medical field. She graduated from Weill Cornell Medical College in 2002. She is affiliated with medical facilities such as Lenox...read morePediatric Orthopedic Surgery
Orthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Children's Hospital Of Philadelphia
Fellowship Hospital, 2009Weill Cornell Medical College
Medical School, 2002
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Locations
Practice
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- Fax
- Hours
- Mon: closed
- Tue: closed
- Wed: 8:00am - 4:00pm
- Thu: closed
- Fri: 8:00am - 4:00pm
- Sat: closed
- Sun: closed
- Directions
Affiliated Hospitals
- Recipient of 24
hospital awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all awardsPatient Safety Excellence Award™ (2024, 2023)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
91%Patients said they were given information about recovering at home7% higher than the national average
89%Patients would recommend the hospital to friends and family24% higher than the national average
- Recipient of 28
hospital awardsView all awardsAmerica's 250 Best Hospitals Award™ (2025)
Top 5% in the nation for consistently delivering clinical quality
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
76%Patients said that doctors always listened to them and explained things well - Recipient of 62
hospital awardsAmerica's 100 Best Hospitals Award™ (2025, 2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all awardsAmerica's 250 Best Hospitals Award™ (2025, 2024, 2023)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
78%Patients said that nurses always listened to them and explained things well3% higher than the national average
Compare Providers
Providers shown based on Dr. Frances' location and specialty. Show more Pediatric Orthopedic Surgery.