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Dr. Jeffrey Klak, DO

Dr. Jeffrey Klak, DO

Family Medicine*

Dr. Jeffrey Klak, DO is a family medicine physician in Fishers, IN. He is affiliated with Riverview Health. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 59 reviews 4.7 Star Rating (59 reviews)

Practice

11100 USA Pkwy Ste 1100 Fishers, IN 46037
Telehealth available
Patient Favorite Award

Dr. Klak is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Klak's Reviews

Likelihood to recommend Dr. Klak

4.7
59 ratings, 53 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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First appointment with Dr. Klak.
Our first appointments with Dr Klak. He was kind and respectful. Not pushing tests or making suggestions other than what related to our annual physicals. My husband and I were looking for a new doctor and we found a great one! Also, the office staff are wonderful, friendly and organized. Lastly, close to home here in Westfield which makes it so easy for us. Love the Riverview team!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 19, 2024
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My appointment with Dr. Klak
Dr. Klak is very caring and understanding of my health care needs. He follows my health issues that I'm being treated for by other specialist's. He addresses not only my health problems that I'm there to see him for, but everything that I'm dealing with health wise. Dr. Klak and his staff are the best.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John Phifer – Apr 14, 2024
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Dr. Klak was friendly and personable.
He freely listened to my questions and concerns without judgment.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 28, 2024
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Direct to the point w/friendly approach
If you are looking for a fact-driven, no no-sensen and respectful and friendly approach, then Dr. Klak is the one. He and his team get it, they have your best interest in mind. No sugar coat, straight to the point politely. It build trust.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Hector A. – Jan 23, 2024
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Empathy
Dr. Klak and the team are comforting, patient, understanding, and they listen first. I highly recommend this team.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 23, 2024
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I love Dr Klak
Ok if you need someone that's professional and isn't a pushy doctor who's caring and understanding DR Klak is a amazing doctor. Highly recommended by me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
JD – Jan 04, 2024
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I will always recommend Dr Klak to my family
Dr Klak communicate well with me when i visit him he’s a great physician knows what he’s doing i will recommend him to my family.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mohamed Awaliz – Dec 09, 2023
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Great care found!
After spending several decades with my previous physician, I dreaded the changes that came with moving to this area. Dr. Klak couldn’t have been kinder and put my mind at ease. He’s a very good listener and I look forward to a future with him on my health care team!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 05, 2023
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Very disappointing experience
The wellness exam consisted of listening to heart/lungs/touching my abdomen-that's it! He was very disinterested. I asked the nurse if there were a few specific tests included in bloodwk order. She assured me it was complete-it wasn't. Dr reviewed the results & everything was normal. A mychart msg was sent to verify the labs ordered. A call was made to have the missing tests ordered & a request was made to have this submitted as a part of the wellness exam claim from a few days prior. Instead, it was billed as a problem visit, triggering my deductible. I (& my insurance co) tried many times to have the claim adjusted properly. Dr & his staff refused to resubmit claim even though 2 of the tests would've been 100% covered. He initially said the labs were needed due to previous history-something never discussed w/me. Then I was told they wouldn't adjust because I asked for the tests. His off mgr never called me to discuss & his staff hung up on the insur co rep. Awful experience.
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Former patient – Aug 14, 2023
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Staff was polite & friendly. Dr. Klak took his time during the exam. And the biggest thing, he took time to talk to me.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JED – Aug 10, 2023
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Found a caring Doctor.
1st visit with Dr. Klak. His assistant, Bobbi was very good at her job. They both were caring and listened to our history and concerns. They answered all our questions. All of the staff were very friendly.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bobk – Jul 02, 2023
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Dr. Klak is wonderful, compassionate and caring.
I have been a patient of Dr. Klak for over four years. He and his staff have always been compassionate and helpful. He is very knowledgeable and caring.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 01, 2023
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The friendliness of the Dr. and the staff. A plus in my book
What went well
No results
What could be improved
No results
Helpful
Jun 26, 2023
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Left us high and dry.
-- Dr Klak is in the Riverview network. He has been my doctor for years. My prescription expired, so I made a new appointment. Dr Klak was booked up for like 6 weeks, so I requested a 30 day prescription to hold me over until the appointment. Dr Klak didn't approve the 30 day prescription, so my meds ran out. I had to go to IU Health, where they renewed my meds .... It was just silly ole' Viagra and not some controlled substance, so nobody really understood what the problem was. Moral of the story. Get a doctor in IU Health or you will be left high and dry. .
What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Apr 28, 2023
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Great guy and even better Doctor!
I’ve been seeing Dr. Flak for a year exactly this month and he has always been super knowledgeable in everything I’ve seen him for! He also is knowledgeable in Dermatology which is nice to not have to go see a separate doctor if you have acne you need to get under control! Overall a Fantastic doctor and experience with him! I’ll never change doctors now!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jordan O’Dell – Jan 19, 2023
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New patient
Do Klak listens then consults. Had my medical records to Dr Klak office. Everything went smoothly. Definitely 5 ??????????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glenn Thomas – Jan 10, 2023
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Completely disappointed and frustrated
We live in Greenwood, out of all The doctors we could have chosen, we chose to see Dr Klak. I had an appt for 340p today, we ran into a ton of traffic after being stopped by a train, called the office and was advised I have an extra 10mins after appt time to get there, after going 80mph,I was only 3 MINUTES AWAY, called and begged them to see me still since it was an ER followup, this was at 348pm,they asked him and he said unless we could be there in ONE min, I had to reschedule,I literally pulled in at 351p, called to make sure and was told that he left already! I get how important their time is, but this is beyond ridiculous and absolutely disappointing to know that a doctor would do this knowing how important it is to be seen.When I said it is probably best because I would have been rushed, the receptionist stated “you may not have gotten a thorough visit” she was understanding and apologetic, but we will be finding a new doctor since my care is obviously not important to him!!!!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Dec 07, 2022
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Dr. KLAK IS AWESOME!
Dr. Klak, is accepting new patients! The wait in the waiting room was 5 minutes! DR. KLAK receptionist are very nice! DR. KLAK’s MA was the sweetest to me! We chatted about thanksgiving and my medical concerns. I love how she made conversation with me! Dr. KLAK takes his TIME with his PATIENTS! I never felt rushed at all. Most places rush you then they go to the next patient. DR KLAK cares about our health. I had a great experience with dr KLAK! Thank you dr Klak!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jess Dallas – Dec 01, 2022
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My family is very happy to have found Dr. Klak.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 18, 2022
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 23, 2022
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About Me

Watch Dr. Klak's Video

care philosophy

``I chose to practice medicine at Riverview Health because we share the same core beliefs of placing patient care first, focusing on preventative care and acting as advocates for promoting health and wellness in the community.``
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice/OMT
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Klak is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    IU Health PC Fishers11100 USA Pkwy Ste 1100 Fishers, IN 46037
    1
    • Call
    • Fax
    • Hours
      • Mon: closed
      • Tue: 7:00am - 4:30pm
      • Wed: 7:00am - 4:30pm
      • Thu: 7:00am - 4:30pm
      • Fri: 7:00am - 4:30pm
      • Sat: closed
      • Sun: closed
    • Directions

    Affiliated Hospitals

    • Riverview Health

      395 Westfield Rd
      Noblesville, IN 46060

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      78%
      Patients said that doctors always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality