background
background
Dr. Jeffrey Chain, MD

Dr. Jeffrey Chain, MD

Orthopedic Surgery*
40+ years of experience

Dr. Jeffrey Chain, MD is an orthopedic surgeon in Springfield, MA and has over 40 years of experience in the medical field. He graduated from Thomas Jefferson University Sidney Kimmel Medical College in 1983. He is affiliated with Mercy Medical Center. He is accepting new patients.

2.3 Star Rating
Based on 31 reviews 2.3 Star Rating (31 reviews)

Practice

401 Chestnut St Springfield, MA 01104

Make an Appointment

Experience Check

Search for experience in a specific area

Dr. Chain's Reviews

Likelihood to recommend Dr. Chain

2.3
31 ratings, 5 with a written review
5 star
29%
29%
4 star
0%
0%
3 star
3%
3%
2 star
10%
10%
1 star
58%
58%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Dr. Chain was condescending, abrupt, appeared irritated by my questions, and overall dismissive during my visit. He was unable to justify the result of his surgical procedure. Did not knock before entering the exam room. Unacceptable bedside manner. I will not be returning.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 28, 2022
×Post a ResponseAre you Dr. Chain?
Never use him!!
Horrible!! Condescending, abrupt, rude and didn't knock before entering exam room. Unacceptable bedside manner...physically rough.....I would absolutely never see him again!!! (He obviously doesn't know what I do for a living!)
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
2 others found this helpful
Helpful
Gina M ONeill – Mar 08, 2022
×Post a ResponseAre you Dr. Chain?
An amazing doctor. He was very through when explaining my emergency surgery. Follow up was great. I never had issues with appointments. I'd recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christiansburg, VA – Jul 13, 2017
×Post a ResponseAre you Dr. Chain?
Very polite and observant doctor
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
jp in blacksburg, va – Feb 25, 2016
×Post a ResponseAre you Dr. Chain?
Dr. Chain was rude, condescending, and dismissive during my visit. I will not be returning.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
W. S. in Blacksburg , VA – Feb 12, 2016
×Post a ResponseAre you Dr. Chain?

Leave a review

How was your experience with Dr. Chain?

About Me

care philosophy

To provide technically excellent, scientifically supported orthopaedic surgical care to optimize function and relieve pain and deformity.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Thomas Jefferson University

    Residency Hospital, 1988
  • Lehigh Valley Hospital Center

    Internship Hospital, 1984
  • Thomas Jefferson University Sidney Kimmel Medical College

    Medical School, 1983
  • Duke University

    Undergraduate School, 1979
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Chinese

Insurance Check

Search for your insurance carrier and choose your plan type

Locations

Practice

SC Orthopedics of New England PC401 Chestnut St Springfield, MA 01104
1

Practice

Office2900 Lamb Cir Ste L760 Christiansburg, VA 24073
2
Mercy Medical Center271 Carew St Springfield, MA 01104
3
Virginia Highlands Orthopaedic Spine Center LLC304 Davis St Independence, VA 24348
4

Affiliated Hospitals

  • Mercy Medical Center

    271 Carew St
    Springfield, MA 01104

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality