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Dr. J'Cinda Bitters, MD

Dr. J'Cinda Bitters, MD

Family Medicine*

Dr. J'Cinda Bitters, MD is a family medicine physician in Caldwell, ID. She is affiliated with West Valley Medical Center. She is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 97 reviews 4.7 Star Rating (97 reviews)

Locations

West Valley Medical Group - Caldwell Clinic

West Valley Medical Group - Caldwell Clinic1906 Fairview Ave Ste 230 Caldwell, ID 83605
1
Patient Favorite Award

Dr. Bitters is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • Area of ExpertiseDr. Bitters specializes in the area of Family Practice. See board certifications
  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top HospitalPatient Safety Excellence Award™ See hospitals

More Family Practitioners at West Valley Medical Center

Experience Check

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Dr. Bitters' Reviews

Likelihood to recommend Dr. Bitters

4.7
97 ratings, 61 with a written review
5 star
90%
90%
4 star
2%
2%
3 star
1%
1%
2 star
0%
0%
1 star
7%
7%

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Always felt rushed and ignored
She’s very nice. But I’ve given her more than a year and it’s still the same. It’s a fast paced visit. Multiple times I’ve told her, for example, 3 things going on with me and she only helps with one. We never bring up or investigate any of the other ones. I’m going through infertility and I felt very alone with her just giving me meds and saying after that I’d have to find a specialist. Researching on my own, I’m finding there’s other things we can try with our doctor. Guess I’m just a baton to pass.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
A – Dec 04, 2023
We are sorry to hear of this experience with Dr.... Read More
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Cares for each individual
Dr. Bitters listens to her patients, shows empathy and is a prime example of what a doctor should be. She doesn't run unnecessary tests that costs a fortune like I have experienced in the past. Give her a try you will not regret it.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Rachel A Riggs – Oct 16, 2022
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OUTSTANDING
As long as I am in this time zone, she will be my doctor!!! I have enjoyed being in her care since 2016. She knows I don't prefer medicine I like to get to the underlying causes and work with that information. She is SUPER thorough, I have NEVER been rushed, she is SOOO knowledgeable that it boggles the mind she is so young. I cannot say enough about how incredible she is....so grateful for her! T.Rose
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Teresa R – Jun 02, 2022
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Great experience. Did not have a long wait time to see Dr. Bitters. She listened and answered all my questions/concerns. Appointment was not rushed, had hardly any wait time. Dr. Bitters is an A+ provider
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Lori – Jul 20, 2020
Our practice aims to deliver the highest quality... Read More
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Yes to all my family and friends she is so Awesome
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Amalia Paz – Jun 30, 2020
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Dr. Bitters really listens to your concerns while also being very patient and kind. Best Dr i have had really.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jun 24, 2020
Thank you for the positive feedback! We love... Read More
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Excellent! Dr. Bitters and her staff were very efficient, considerate and helpful. I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
May 27, 2020
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Dr. Bitters has always been a very dependable and compassionate physician. She always listens to my concerns regarding my health care,we both talk about what will be best for me. I never feel rushed in her office. Dr Bitters and her staff work together to make her patients feel welcomed and at ease during your visit. My wait time was less than 10 minutes.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
Lynda – Mar 30, 2020
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Dr. Bitters has always seen me as soon as possible, is caring and empathetic to my needs and conditions and always spends more than enough time with me. She has my complete trust in her, and am so grateful she’s my MD!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tracy Phillips – Mar 17, 2020
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Dr. Bitter's the the Greatest Dr. I've ever had. She is so kind, caring & listens to everything you have to say. My 3 daughters also go to her and they will tell you the same thing. She doesn't run tests unless you really need to have it. I hope she never leaves this area.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Teresa – Mar 15, 2020
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Dr Bitters is an excellent doctor. She listens and tries hard to make you feel good. She is very compassionate about her patients and her practice. She also does a lot of research to help many patients. She’s like our family since I have been seeing her. She also is not a drug pusher. She tries hard not to use medications and treat you naturally as well. If you really need a medicine she will check to see your history and chooses the least invasive treatment so we can get better. You will love her if you are honest and forthcoming. She’s really a great doctor
What went well
No results
What could be improved
No results
Helpful
Cindy Gallup – Mar 10, 2020
Dr. Bitters' Reply –
Thank you for the kind rating!
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The front desk is always friendly and helpful. Dr. Bitters’s MA, Laura is always kind and happy to help. Dr. Bitters is always eager to solve the issue at hand and shows sincere compassion.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 09, 2020
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I highly recommend Dr Bitters as she takes the time to listen and inform. I do not feel rushed or uninformed about the subjects I bring up, I know time is a constraint but it is important to me that I get the information I am there for. I have been seeing Dr Bitters for 3 years now and it has been a positive and helpful experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 11, 2020
Thank you so much for the positive feedback! We... Read More
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Dr. betters is truly committed to her patients. She always takes necessary time to listen and ask pertinent questions so that she can make well informed medical decisions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mike Prentice – Feb 10, 2020
Dr. Bitters' Reply –
Thank you for the kind rating!
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Dr. Bitters is one of the best physicians I have seen she is engaged helpful listens. I find a lot of physicians buts you on a revolving door hurry in hurry out. I was so pleased with how she handled my care. Will continue to go to her for all my needs!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 01, 2020
Thank you for the positive feedback! We love... Read More
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Dr. Bitters is always so kind and down to earth. She never rushes through the appointment. She really listens and will discuss all options with you and chooses a plan of care that you are comfortable with. I finally found a doctor I can trust.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Andrea P – Dec 29, 2019
We are so happy to read this positive review. The... Read More
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She is an extremely thorough doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 29, 2019
Thank you for taking a moment to share such kind... Read More
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Everyone was so friendly and efficient from checking in until I left. The same for the staff at the lab. I received a follow up call with the lab results the same day, and I was contacted to set up a mammogram and bone density test that same week. I would definitely recommend Dr. Bitters and West Valley Medical Group.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kathy Donley – Dec 27, 2019
Thank you for the positive feedback! We love... Read More
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Every visit is a great experience with Dr. Bitters. She's personable, genuine, empathetic, and efficient. She's also collaborative when discussing treatment options instead of offering a "one size fits all" solution. 5 stars and absolutely worth the trip from Boise when I need her services.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris Carver – Dec 15, 2019
Thank you for the positive feedback! We love... Read More
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Dr. Bitters is efficient and knowledgeable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 01, 2019
Thank you for taking the time to leave your... Read More
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About Me

Watch Dr. Bitters' Video

care philosophy

J'Cinda Bitters, MD, is a family medicine physician with special interests in colonoscopy, pregnancy care and delivery.

biography

This physician is accepting telehealth visits. J'Cinda Bitters, MD, is a family medicine physician with special interests in colonoscopy, pregnancy care and delivery. She graduated Cum Laude from Texas A&M University in biomedical science and completed...read more
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Family Medicine Residency Of Idaho

    Residency Hospital
  • University Of Texas Medical Branch

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Bitters is a patient favorite Family Medicine Physician

    Read our methodology

    Affiliated Hospitals

    • West Valley Medical Center

      1717 Arlington Ave
      Caldwell, ID 83605
      Recipient of 5
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Outstanding Patient Experience Award™ (2023, 2022)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      88%
      Patients said they were given information about recovering at home

      4% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality