Dr. James Thompson, DO
Internal Medicine*
Dr. James Thompson, DO is an internist in Newport News, VA. He is affiliated with medical facilities Sentara Careplex Hospital and Sentara Obici Hospital. He is accepting new patients and telehealth appointments.
5 Star Rating
Based on 41 reviews 5 Star Rating (41 reviews)
Practice
860 Omni Blvd Ste 110 Newport News, VA 23606Telehealth available
Dr. Thompson is a patient favorite Internist
The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Thompson's Reviews
Likelihood to recommend Dr. Thompson
5.0
41 ratings, 36 with a written review
| 5 star | 95% | 95% |
| 4 star | 5% | 5% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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I recommend anyone to Dr Thompson, he is very professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jun 23, 2020
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Very pleasant. Dr Thompson is very attentive to his patients . I truly Believe he saved my life by insisting that I have a colonoscopy that discovered I had colon cancer.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Betty Radwan – Jun 18, 2020
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He very attentive and listens
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jun 11, 2020
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Dr. Thompson Is VERY patient and compassionate. Has a great bedside manner. Takes his time, is never rushed, listens and considers what you have to say when Determining a plan of car.
What went well
No results
What could be improved
No results
Helpful
Tiffany White – Jun 11, 2020
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Routine visit, awesome service from Dr. Thompson, will recommend Dr. Thompson.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jun 04, 2020
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Took time to listen and showed concern as I described my accident and injuries. In no way did I feel rushed for him to get to his next patient. Also Dr. Thompson immediately sent in referral to the orthopedic doctor who I was able to see upon leaving my appointment with him. Thanks so much.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sheila Harris – May 28, 2020
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Excellent very good doctor
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Emma – May 28, 2020
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Dr. Thompson is nice and professional. He talks to you like a normal person and is attentive to any questions you have and explains things in a way that is understandable without all the medical jargon which is much appreciated.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
May 14, 2020
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Dr. Thompson is thorough and detail oriented as a primary care physician. He is personable and upbeat, and is approachable.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Peg Fuller – May 07, 2020
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He cares, he listens, he helps, he is friendly and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 07, 2020
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I really like Dr.Thompson. He is very personable I like that. Easy to talk to about my issues.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 07, 2020
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Dr. Thompson has been treating me for several months and I have been thoroughly satisfied with him and have recommended him to other volunteers at Langley.
What went well
No results
What could be improved
No results
Helpful
Francis M. Embrey – May 07, 2020
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Always cares about my well being
Willing to help with my questions
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Hazel price – Apr 30, 2020
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Although I have been with Dr. Thompson for just over 2 years, I really appreciate his care for me. I was looking for a doctor who is interested in whole person health. While I have had the need for certain medicines to help me through certain issues, Dr. Thompson has helpfully focused on what aspects of life need adjustment to achieve long term health in my life. He also takes the time to listen to what life is like, which is a key aspect to what our bodies are dealing with, instead of rushing through appointments after hearing about a few symptoms. I heartily recommend him as a caring, detailed primary care doctor!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
A Caring Doctor – Apr 30, 2020
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I appreciate Dr. Thompson’s care whenever I see him. He is very thorough in explaining what is going on with me. Always listens to my concerns, ask questions to find out what is going on with me, checks records to see when certain procedures have been done, gives results in a manner that I can understand, and informs me of next possible steps that need to be taken. I appreciate him so much.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
JUANITA D. El – Apr 14, 2020
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Dr. Thompson is very knowledgeable and truly listens to what I have to say. I like the knowing that my decisions are collaborative when it comes to my treatment plan. He is compassionate, realistic and is always willing to give detailed explanations if needed so I completely understand what’s happening with my health. I would highly recommend him to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Monica Pugh – Apr 14, 2020
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Seen due to illness
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 31, 2020
Post a ResponseAre you Dr. Thompson?
He listen to all my customers that was able to answer all of my questions and was really understanding
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Arica Greenhow – Mar 31, 2020
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Dr. Thompson is a great PCP! He always gives 100% at every visit. His staff is incredible. They always go above and beyond for me. I came to the office on a recommendation and I would recommend them to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
L. Wood – Mar 24, 2020
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I’m a new patient of Dr. Thompson. He’s very patient, caring, and informative. Thank you Dr. Thompson and staff!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 09, 2019
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Leave a review
How was your experience with Dr. Thompson?Overall Patient Satisfaction
41responses
Likelihood of recommending Dr. Thompson to family and friends is 4.9512196 out of 5
About Me
biography
James A. Thompson, DO earned his undergraduate degree in biochemistry at University of Washington, Seattle, Washington in 2002. He received his Doctor of Osteopathic Medicine from Arizona College of Osteopathic Medicine, Midwestern University,...read moreInternal Medicine
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Internal Medicine, Washington State University
Residency HospitalMidwestern University Arizona College Of Osteopathic Medicine
Medical SchoolBiochemistry, University Of Washington
Undergraduate School
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Internal Medicine
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Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Office860 Omni Blvd Ste 110 Newport News, VA 23606
Practice
Practice
Practice
Affiliated Hospitals
- Recipient of 6
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
80%Patients said that doctors always listened to them and explained things well4% higher than the national average
- Recipient of 8
hospital awardsView all awardsPatient Safety Excellence Award™ (2025, 2024, 2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
79%Patients said that doctors always listened to them and explained things well3% higher than the national average
Learn more about how Healthgrades measures Hospital Quality
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