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Dr. Jack Yu, MD

Dr. Jack Yu, MD

Cosmetic, Plastic & Reconstructive Surgery*
40+ years of experience

Dr. Jack Yu, MD is a plastic surgeon in Augusta, GA and has over 40 years of experience in the medical field. He graduated from University of Pennsylvania Perelman School of Medicine in 1982. He is affiliated with medical facilities Augusta University Medical Center and SGMC Health-Main. He is accepting new patients.

4.7 Star Rating
Based on 23 reviews 4.7 Star Rating (23 reviews)

Wellstar MCG Health Medical Center

1120 15th St Augusta, GA 30912

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At a Glance

  • Area of Expertise
    Dr. Yu specializes in the area of Plastic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Yu's Reviews

Likelihood to recommend Dr. Yu

4.7
23 ratings, 10 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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Terrible doctor, we had an appointment for my daughter with this doctor but his lack of patience and professionalism got annoying because it took us more than 15 minutes with him and he told us that he only had 15 minutes for us and that it had already taken more than that time. and that it would be better for us to go see another doctor. The truth is, we never felt like that with a doctor with that bad mood.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Israel – Dec 05, 2023
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My child had a large hemangioma on his neck. Dr Yu removed it surgically and it looks like it was never there in the first place. I'm a happy mom, and I'm still impressed by the outcome! It's been a few years since the surgery and today my child is very confident and happy. Dr. Yu is EXCELLENT!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Miriam Gonzalez – Nov 08, 2021
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Incredible bed side manner and extremely knowledgeable
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joy – Jan 28, 2021
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My daughter is now 21 and she had a cleft lip and palate. She has been going to Dr. Yu since infant and she has had a few surgeries and I must say we are very pleased with the outcome. I look at other patient and I can see a difference. He is the best. I would refer him to anyone.
What went well
No results
What could be improved
No results
Helpful
Felicia Grays – Jun 04, 2020
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We have been working with Dr. Yu for a few years now. Our son was born with cleft lip and palate. He has had a bone graft and looking to having jaw surgery/distraction soon. There is no one else we'd rather see. My son respects and trusts Dr. Yu as do I. This is a very important factor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Stacie Morgan – Aug 14, 2019
Hi Stacie, thank you for taking the time to... Read More
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My experience with Dr. Yu was wonderful. He literally put my face back together! In 2007 I was involved in a horrible car accident. My entire face was shattered, completely unrecognizable. Dr. Yu was my plastic surgeon he did an amazing job. I'm so grateful for this man, I remember he told me once "It doesn't matter if you are the President or Natasha, you are still important." I'd highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Natasha M Greene – Jul 23, 2019
Hi Natasha, thank you for taking the time to... Read More
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My daughter was born with Pierre Robin Sequence and Stickler Syndrome. She has been seen by Dr Yu since she was a few days old. She had a complete cleft of her palate, which Dr Y repaired around her 1st birthday. She is 6 years old now, and her repair still looks great. We have seen several doctors for different reasons, who could not believe that she has had a palate repair. It looks like it has been there all along. As a mom with a baby facing these issues, I was scared to death. Dr Yu encouraged us and answered any questions we have ever had. He has been patient and thorough. I would recommend him to anyone. Thank you, Dr Yu!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Becky and Rayna in augusta, GA – Apr 24, 2019
Dr. Yu's Reply –
Thank you for reviewing Dr. Yu!
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I Was Born With Cleft Palate And Pierre Robin Syndrome. Never Had A Repair. Went To Him At 14 And He Wanted To Cut Half My Tongue Off. I Cussed Him Out And Told Him No. His Office Still Sent My Family Letters Trying To Get Them To Go Against Ms And Do It Any Way. I'm 37 And Will NEVER Have Repairs.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Apr 23, 2019
Hi, thank you for sharing your experience. We... Read More
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Dr. Yu was wonderful! I would recommend Dr. Yu to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
EVANS – Feb 21, 2018
Thanks so much for taking the time to review Dr.... Read More
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Very patient and informative. He does EXCEPTIONAL with surgeries (mandibular distraction for my son). We love him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Mrs. Brooks – Aug 31, 2016
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About Me

care philosophy

Based in Augusta Georgia Augusta University Health is a world class health care network offering the most comprehensive primary specialty and subspecialty care in the region Augusta University Health provides skilled compassionate care to its patients...read more
  • Cosmetic, Plastic & Reconstructive Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Children's Hospital Of Philadelphia

    Fellowship Hospital, 1994
  • Hospital Of The University Of Pennsylvania

    Residency Hospital, 1991
  • Hospital Of The University Of Pennsylvania

    Internship Hospital, 1986
  • University Of Pennsylvania Perelman School Of Medicine

    Medical School, 1982
American Board of Medical Specialties®
American Board of Plastic Surgery®
Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Wellstar MCG Health Medical Center

Wellstar MCG Health Medical Center1120 15th St Augusta, GA 30912
1

AU Health Lake Oconee

AU Health Lake Oconee2011 Westend Dr Greensboro, GA 30642
2

Affiliated Hospitals

  • SGMC Health-Main

    2501 N Patterson St
    Valdosta, GA 31602

    How patients felt about the care they received at this hospital.

    83%
    Patients said they were given information about recovering at home

    1% lower than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
  • Augusta University Medical Center

    1120 15th St
    Augusta, GA 30912

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality